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If you chose this hotel because it offers transportation to/from the airport BE AWARE that they only offer transportation FROM the airport to the hotel, to return to the airport you have to find your own way; if you ask the front desk, it will...More
The reason I booked here was it was close to airport and they offer a shuttle to airport. They stated they will only pick up up from the airport only. That was not stated anywhere. It will cost you 300 pesos to get to airport....More
Only reason we stayed there was because we were arriving late in Cancun and leaving in early morning flight.
Hotel is quite outdated. Our toilet leaked water flooding the bathroom. Out room selection (one bed) was not available, so we got a room with two...More
We used the hotel for a single nights stay as we had an early flight out (5am) the next day. The room was ok, clean but in need of refurbishment, the hotel restaurant was also ok - only limited menu but staff helpful and polite....More
Based on the information in the listing i made an assumption that the hotel would provide 1 way transportation to the airport. I took that to mean either pick up or drop off. However, the hotel said they only pick up when we called to...More
Response from caratoledoohio | Reviewed this property |
You can not get a shuttle back but a taxi is about 500 peso? we paid 20 usd. You pick up the shuttle outside of the "safe area" of normal resort shuttles. Do not listen to the taxis and numerous others that will try to get... More
You can not get a shuttle back but a taxi is about 500 peso? we paid 20 usd. You pick up the shuttle outside of the "safe area" of normal resort shuttles. Do not listen to the taxis and numerous others that will try to get you to come with them. If you have a reservation the shuttle will come for you! Stand outside by the Starbucks and the van will say Comfort Inn on it. You must arrange with the hotel ahead of time for the shuttle!