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We arrived in Cancun Saturday morning, 1/6/18 and were met by Prestige travel. Our driver was great (sorry we lost track of his name). Our check-in was smooth and even though we were there around 11 am we were settled in our room in no...More
I can't over emphasize how great the staff are at the JW. My family of 4 with two teenagers stayed at the JW for a week. The pool staff, concierge, bellmen and the staff that assist with taxis were so pleasant and friendly that it...More
Everyone at the resort is just so friendly. All the pool servers, restaurant servers, bars, shops, front desk and bellmen are just the nicest people. The hotel is to be commended for maintaining such a pleasant atmosphere.
The only hung keeping it from 5 stars...More
Stayed here for a week during 2nd week of March. This is our first time in Cancun and 2nd time vacationing in Mexico (Cabo was the previous destination). First of I must admit Cancun is way way better nicer greener and advanced place than Cabo....More
This is an amazing hotel. We've stayed at other pricier luxury resorts, Bora Bora, Lanai, However, this one which is closer to home and less expensive is wonderful. We’ve stayed for a week and have enjoyed the friendly warm service and beautiful amenities. Gorgeous ocean...More
I didn’t see a lot of activities for younger children at the JW Marriott. However, it connects to the regular Marriott, and it appeared to have a lot of kid friendly activities. Also, be cautious of the surf. When we were... More
I didn’t see a lot of activities for younger children at the JW Marriott. However, it connects to the regular Marriott, and it appeared to have a lot of kid friendly activities. Also, be cautious of the surf. When we were there, it was very windy and we both commented that we wouldn’t want to be in the water with young kids.