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06/08/2017 07/08/2017
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    JW Marriott Cancun Resort & Spa

    Blvd Kukulkan, Km 14.5 | Lote 40-A, Zona Hotelera, Cancun 77500, Mexico
    Hotel website
    Best prices for your stay
    06/08/2017 07/08/2017
    Traveller (3090)
    Pool & Beach (739)
    Room & Suite (649)
    • Excellent71%
    • Very good20%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “sedona grill” (327 reviews)
    “casa magna” (454 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Non-Smoking Hotel
    Room Service
    Poolside Bar
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from JW Marriott Cancun Resort & Spa
    Special Offer: Receive $50 resort credit
    Hotel packages
    Hotel deals
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    6 Aug7 Aug
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (4,235)
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    There are newer reviews for JW Marriott Cancun Resort & Spa
    See the most recent reviews

    1,351 - 1,355 of 3,704 reviews

    Reviewed 7 September 2015

    As other reviews note, the servcice is excellent across the board. For me this is exemplified by my walk one morning to the Oxxo across from the Casa Magna. Walking back with some water/beer, I was lost trying to find the elevators, and the hostess...More

    2  Thank dnvrjeep
    Response from MarriottCancun, General Manager at JW Marriott Cancun Resort & SpaResponded 9 September 2015

    Dear dnvrjeep, I’m glad you enjoyed our service, we are always happy to go above and beyond the traditional service to make our guests feel welcome. The adult pool is perfect to relax while enjoying an icy cocktail. Thank you for taking a time and...More

    Reviewed 5 September 2015 via mobile

    Love this place, clean, great Service as expected from Marriott. 750 Pizzeria pizza at 5am rules after a night on the strip. Margaritas at the pool bar are a definite treat, have to be back for the spa on another trip.More

    Thank AfricanKing
    Response from MarriottCancun, General Manager at JW Marriott Cancun Resort & SpaResponded 8 September 2015

    Dear AfricanKing, Thank you for taking a time and share your experience with us, I’m really happy to know you enjoyed our 750 pizzeria, which one did you try? Margaritas at our swim up bar in the adults pool are definitely a good treat. Sincerely,...More

    Reviewed 4 September 2015 via mobile

    I have stayed at many Marriotts, and this is the by far the best one I have been to. What made our stay so great was all the friendly staff that worked there. Every person we came across was cheerful, welcoming, and friendly. The hotel...More

    1  Thank Holly R
    Response from MarriottCancun, General Manager at JW Marriott Cancun Resort & SpaResponded 8 September 2015

    Dear Holly R, It is great to know that from all the Marriott you have visited we are your favorite, our entire staff works really hard to provide our guests with the service they look for and deserve, we are always trying to go above...More

    Reviewed 3 September 2015

    This is our 6th time staying in the JW Marriott Cancun, and we are never disappointed. Before departure from England, we are in contact with Daniela Beltran from the Concierge desk who assists us with any special requests and the JW Marriott private pick up...More

    1  Thank Neil H
    Response from MarriottCancun, General Manager at JW Marriott Cancun Resort & SpaResponded 4 September 2015

    Dear Neil H, Congratulations on your birthday, thank you for always trusting us to make your Cancun experience something memorable, it is always our pleasure to have you here in the hotel, we like to think that more than a guest you are part of...More

    Reviewed 3 September 2015 via mobile

    My husband and I visited JW Marriott Cancun at the end of August. The hotel has the most amazing infinity pool overlooking the Caribbean ocean. The hotel is a very big size like all the other hotels in the area and very nicely kept. The...More

    Thank Amy B
    Response from MarriottCancun, General Manager at JW Marriott Cancun Resort & SpaResponded 4 September 2015

    Dear Amy B, Thank you for noticing our staff, we all work very hard to provide our entire guests a premium service, it’ s always our pleasure to go above and beyond to satisfy our guests needs. Sedona’s buffet is exquisite I love the Asian...More

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    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Tennis Court
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Price range
    • US$224 - US$710 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Business Hotel in Cancun
    • #11 Top resorts Hotel in Cancun
    • #12 Spa Hotel in Cancun
    • #12 Luxury Hotel in Cancun
    • #12 On the Beach Hotel in Cancun
    • #19 Family Hotel in Cancun
    • #26 Romantic Hotel in Cancun
    • Room types
    • Suites ,
    • Family Rooms ,
    • Non-Smoking Rooms
    • Number of rooms
    • 448
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Hotels.com, Agoda, TripOnline SA, Travelocity, Cancelon, Hotwire, HotelQuickly, getaroom.com and Evoline ltd so you can book your JW Marriott Cancun Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Jw Marriott Cancun Hotel Cancun ,
    • Jw Marriott Cancun Resort ,
    • Cancun Marriott
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    Traveller (3090)
    Pool & Beach (739)
    Room & Suite (649)
    Dining (168)
    Hotel & Grounds (1736)
    Bathroom (66)
    Business Centre & Event Rooms (14)
    Family and Play Areas (6)
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    Ask a question
    Questions & Answers
    25 July 2017|
    Response from gaganahuja | Reviewed this property |
    when i heard about construction before my trip, i tried to call the hotel many times but was unable to verify what to expect. On one occasion i was able to speak with a lady barely spoke some english, but she tried to tell... More
    18 July 2017|
    AnswerShow all 2 answers
    Response from Carl L | Reviewed this property |
    No, but the Hard Rock hotel is next to it and sometimes they have a band at their pool and some of the sound may echo to part of the beach. Otherwise pretty tame and quiet.
    7 July 2017|
    AnswerShow all 3 answers
    Response from Alex P | Reviewed this property |
    Sorry Perhaps too late to respond Excellent service
    Room Tips
    "Great rooms with views of the ocean. Really nice."
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    "Great rooms"
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    "Ocean View is breathless"
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    "High floor"
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