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CasaMagna Marriott Cancun Resort

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#15 of 181 Hotels in Cancun
Certificate of Excellence
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CasaMagna Marriott Cancun Resort
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3,479 Reviews from our TripAdvisor Community

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There are newer reviews for CasaMagna Marriott Cancun Resort
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Showing 2,957: English reviews
Bethlehem, Pennsylvania
Reviewed 2 March 2014

Just home from a week at Casa Magna Marriott . My husband attended a conference, I relaxed and enjoyed the beautiful beaches and pools. We have stayed here 3 times in the past 12 years, the property is showing its age but is beautifully maintained and the staff is top notch. Every person we dealt with was helpful and pleasant....

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1Thank Traveler1932
Minnesota
Reviewed 1 March 2014

I have been coming to this hotel now for over 7 years. It is in a great location and the value was outstanding. Food at the convention was excellent and of variety. Staff and the service they provided at the hotel was outstanding. Bellstand are awesome and the most welcoming. The only thing I seen which was a little slipping...

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1Thank FamOf9
York, Pennsylvania
Reviewed 1 March 2014

We just have arrived from a 1 week stay at Marriott Casamagna, with two small kids. We have opted for this hotel instead of some all inclusive because Cancun has lots to offer and we should not stay in the hotel all the time. It was the right decision. The hotel is good, great breakfast, clean accommodation and great service....

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Thank Rodrigo G
Houston, Texas
Reviewed 1 March 2014

I was looking for a relaxing couple days on the beach and am glad I chose to stay at Casa Magna. The hotel staff from top to bottom were friendly and attentive. The main lobby, pool area and hotel grounds were top notch and although the room décor was a bit dated, the room itself was very clean and the...

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1Thank Htown281
karen6886
Reviewed 27 February 2014

Our stay was overall excellent. The staff was very accommodating every where we went and tried to meet all our needs. There was a slight glitch in our reservation, but the front desk made it right. The property has been around for a while, but is well maintained with beautiful stone floors all over and classic Mexican architecture. The lobby...

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1Thank karen6886
Western PA
Reviewed 26 February 2014

I read all the previous reviews while planning this trip and just wanted to add my 2 cents. First let me say that Cancun proved to be a much nicer vacation destination than we ever anticipated. I highly recommend it. The beaches are beautiful and luckily the weather was fabulous. My wife and I are beyond are partying years and...

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10Thank spartan77
Lubbock, Texas
Reviewed 25 February 2014

I have no idea what happened to the marriott ?????one bad experience after another .Arrived to a conference for one week ,from the moment we arrived trouble,rooms not ready ?wrong rooms ,no upgrades(we are reward holders for more than 16 yrs,?)lines at the reception ?computers are down server is down ,this is for a week before our rival ??? Customers...

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4Thank lubbock54_12
MarriottCancun, Public Relations Manager at CasaMagna Marriott Cancun Resort, responded to this review

We sincerely apologize for the inconveniences that you experienced due to our system failure. This problem has already been fixed and we are working very hard to send any pending bill as soon as possible. We hope you decide to visit us again in the future and enjoy the service that have distinguished our properties over the years.

Reviewed 25 February 2014 via mobile

1. Great location and clean descent standard room. 2. Hotel is nicely kept. There are a lot of good restaurants, pricey shop. Pool is clean and have a bar,always clean towels, enough deck chairs. 3. A lot of couples and younger people which seems is not the best place for kids. 4. Staff is really polite and helpful,our housekeeper Braulio...

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1Thank Anastacia M
Los Angeles, California
Reviewed 24 February 2014

I went once in the summer of 2010 and again during winter of 2012. Both times my family stayed here and we loved it. Its right in the hotel zone has a great pool and great decor. Rooms were spacious and very clean, In 2012 our room was towards the back of the hotel (away from the beach view) and...

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Thank Peter G
Mukilteo, Washington
Reviewed 24 February 2014

This was our first trip to Cancun and it was made quite enjoyable by staying at this property. I've seen a few people grouse about this that or the other, but my wife and I (60s) found this an exceptional value. We often stay at Marriotts because we know what we'll get - and this was no exception. There were...

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Thank Mukman

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Discover Paradise. Powder soft sand and sparkling turquoise seas beckon travelers to the heart of the Mexican Caribbean and Marriott’s CasaMagna Cancun Resort. A legendary locale perfectly matched with Marriott’s commitment to service satisfies adventurous souls seeking to explore ruins or searching for serenity in the shadows of an ancient empire. ... more   less 

Additional Information about CasaMagna Marriott Cancun Resort

Address: Blvd Kukulcan, Retorno Chac L-41 | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: RM684 - RM3,671 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — CasaMagna Marriott Cancun Resort 4*
Number of rooms: 450
Reservation Options:
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Also Known As:
Marriott Casamagna Cancun Hotel Cancun
Marriott Cancun
Cancun Marriott
Hotel Style:
#8 Business Hotel in Cancun
#14 Top resorts Hotel in Cancun
#14 Spa Hotel in Cancun
#15 On the Beach Hotel in Cancun
#15 Luxury Hotel in Cancun
#16 Family Hotel in Cancun
#20 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from CasaMagna Marriott Cancun Resort staff and other travellers.
193 questions
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Questions? Get answers from CasaMagna Marriott Cancun Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for upgrade”
 of 5 bubbles ediecrall, 7 Dec 2016 | Read review
“They have a shuttle to the airport, but you'll need to schedule it 24 hours before - which I didn't. Taxi was $20.”
 of 5 bubbles W3032YIkevinh, 6 Dec 2016 | Read review
“Higher floors have better views as you overlook some hotel buildings on the front of the hotel”
 of 5 bubbles ThosD112, 5 Dec 2016 | Read review
“Best beach, beast location, family style but not overwhelming”
 of 5 bubbles mikedJ9597OC, 4 Dec 2016 | Read review
“the afternoon sun beats down on the northside of the hotel, so if you have a room with a balcony it will get hot out there”
 of 5 bubbles shankone, 4 Dec 2016 | Read review
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