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03/12/2017 04/12/2017
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    Park Royal Cancun

    Blvd. Kukulkan Km. 12.5 | Lote 18, Fraccion 1-B | Zona Hotelera, Cancun 77500, Mexico
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    03/12/2017 04/12/2017
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    Savings alert: 28% below average rate

    The price you found is 28% lower than this hotel's average rate of US$248/night.

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    US$229
    US$179
    SAVE US$50
    US$193
    US$229
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    Overview
    • Excellent41%
    • Very good35%
    • Average14%
    • Poor5%
    • Terrible5%
    Travellers talk about
    “el mirador” (44 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Meeting Rooms
    Dry Cleaning
    Kids Club
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (4,546)
    There are newer reviews for Park Royal Cancun
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    1,191 - 1,195 of 1,815 reviews

    Reviewed 10 December 2011

    We had a very enjoyable four night stay last week. We had stayed at the Park Royal last year and were looking forward to a second stay. Our room was in an Ambassador suite on the main floor. It didn't have much of a view...More

    4  Thank Daisy052
    Response from Monica C, Gerente at Park Royal CancunResponded 10 September 2017

    It is great to hear that you enjoyed your stay at Park Royal Cancun. We work hard to ensure that our guests receive the best service and we are happy that we are succeeding. We are sorry to hear that there were some downsides to...More

    Reviewed 9 December 2011

    Check in service: Terrible!! Watch out who assists you, be sure it's not a woman... She can turn your vacations into a nightmare! If you have any trouble don't doubt to call the manager. Service everywhere else: Excellent! People at the restaurants and bars treat...More

    5  Thank AryCuesta
    Response from Monica C, Gerente at Park Royal CancunResponded 19 September 2017

    Thank you for taking the time to share your concerns with us. We are very disappointed to hear that your experience during your stay did not live up to your expectations. Please know that our employees are trained to deliver exceptional service to all clients...More

    Reviewed 4 December 2011

    This resort has the 90s deco and may seem dated but it has superb service and location! Right across from the resort is the shopping mall La Isle, which has the Interactive Aquarium where you can swim with the dolphins. The service of the hotel...More

    4  Thank ar_e2000
    Response from Monica C, Gerente at Park Royal CancunResponded 10 September 2017

    It is great to hear that you enjoyed your stay at Park Royal Cancun. We work hard to ensure that our guests receive the best service and we are happy that we are succeeding. We are sorry to hear that there were some downsides to...More

    Reviewed 3 December 2011

    I got back from Cancun a few days ago. My boyfriend and I stayed at the Park Royal. As soon as we got to the hotel, I realized I had booked a hotel that wasn't as big as what we were used to. As we...More

    4  Thank PGirl08
    Response from Monica C, Gerente at Park Royal CancunResponded 19 September 2017

    Thank you for taking the time to share your concerns with us. We are very disappointed to hear that your experience during your stay did not live up to your expectations. Please know that our employees are trained to deliver exceptional service to all clients...More

    Reviewed 27 November 2011

    Este verano fui al hotel Park Royal en cancun y me la pase a toda madre :D hasta hize una amigui jajaja una chava de animacion llamada Rocio que traia toda la actitud todo los dias, me gustaba la comida que ahi ofrecian y en...More

    1  Thank russildi
    Response from Monica C, Gerente at Park Royal CancunResponded 10 September 2017

    It is great to hear that you enjoyed your stay at Park Royal Cancun. We work hard to ensure that our guests receive the best service and we are happy that we are succeeding. We are sorry to hear that there were some downsides to...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Internet
    • Spa
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$183 - US$495 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #45 Top resorts Hotel in Cancun
    • #48 Romantic Hotel in Cancun
    • #50 On the Beach Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 289
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, BookIt.com, Hotels.com, Hotwire, Cancelon, Travelocity, getaroom.com, Cheap Tickets, TripOnline SA and HotelQuickly so you can book your Park Royal Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Park Royal Cancun Hotel Cancun ,
    • Park Royal Resort Cancun ,
    • Park Royal Piramides Cancun
    Add Photo Photos
    Traveller (2772)
    Pool & Beach (687)
    Room & Suite (426)
    Dining (196)
    Hotel & Grounds (1562)
    Family and Play Areas (40)
    Bathroom (24)
    Business Centre & Event Rooms (24)
    Nearby
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    .63 km away
     
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    1.20 km away
     
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    .49 km away
     
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    .39 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    7,647 reviews
    .45 km away
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    .48 km away
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    Ask a question
    Questions & Answers
    Dae1227
    16 November 2017|
    Answer
    Response from Carole G | Reviewed this property |
    There are daytime activities: Volleyball, Water Polo, Pool Games and the evening entertainment is good, the usual Mexican dancing, Cinema nights, Karaoke, Quiz nights. There is a shopping Centre with a Marina and a few bars... More
    0
    Votes
    NessaGisele
    15 September 2017|
    AnswerShow all 3 answers
    Response from alnbt | Reviewed this property |
    Sorry for the delay in responding. There were a wide variety of labelled alcohol drinks. whiskey, gin vodka rum, barcardi, tequila etc. They also will make up cocktails at your request, You can also dictate the strength of... More
    1
    Vote
    lenypia
    6 August 2017|
    AnswerShow all 3 answers
    Response from Ana Claudia S | Reviewed this property |
    Sorry I only saw it now. When I went in July I felt the water was a bit rough, I would not recommend for elderly.
    0
    Votes
    Room Tips
    "Make sure and ask for a room with a decent view!"
    Read review
    "Higher floors have better views. Not all rooms have balconies so make sure you request one."
    Read review
    "The presidential was GR8!"
    Read review
    "House keeping was often short of replacing towel and mats. Often did not wipe down surfaces and did not..."
    Read review
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