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Park Royal Cancun

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Traveller (2991)
Pool & Beach (696)
Room & Suite (475)
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Overview
  • Excellent42%
  • Very good34%
  • Average14%
  • Poor5%
  • Terrible5%
Travellers talk about
“italian restaurant”(279 reviews)
“presidential suite”(141 reviews)
“el mirador”(44 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
3 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,946)
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1,923 results
Traveller rating
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619
274
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165
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731
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274
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165
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1,231 - 1,235 of 1,923 reviews
Reviewed 20 May 2012

I just returned from my 4th stay at Park Royal Cancun. My trip was the week of May 9 th. As always everything was terrific. All the staff was quiet amazing always remembering your names, drink, food preferences from year to year!! They make you...More

2  Thank Kelly W
Response from Monica C, Gerente at Park Royal CancunResponded 9 September 2017

Thank you for taking the time to share your experience with us! We are happy to hear that you enjoyed your stay at Park Royal Cancun. We apologize for the shortcomings that you describe. We hope that these events don’t deter you from staying with...More

Reviewed 6 May 2012

I stayed at the Park Royal for 10 nights in mid and late February. I normally wouldn't choose to stay in an all inclusive but convenience and some other factors made this a good choice in the end. The hotel is located in the Hotel...More

2  Thank MelbourneOztraveller
Response from Monica C, Gerente at Park Royal CancunResponded 9 September 2017

Thank you for taking the time to share your experience with us! We are happy to hear that you enjoyed your stay at Park Royal Cancun. We apologize for the shortcomings that you describe. We hope that these events don’t deter you from staying with...More

Reviewed 2 May 2012

I just wanted to say what a great time I had at the Park Royal in Cancun Mexico. The hotel was great and provided a wide variety of things to do and entertainment. The food was excellent and the so were the drinks. What I...More

Thank mmarin1984
Response from Monica C, Gerente at Park Royal CancunResponded 11 September 2017

Thank you very much for your excellent review! At Park Royal Cancun we try to make everybody’s stay unforgettable, and we are so happy that we succeeded. We are pleased that the service was exceptional and we will let them know that their hard work...More

Reviewed 2 May 2012 via mobile

I really enjoyed the physical activities and entertainment offered and special attention and professionalism of the staffs Jonathan and Rocio. Surely they have worked very well to make the holidays more fun. TksMore

Thank Re27
Response from Monica C, Gerente at Park Royal CancunResponded 9 September 2017

Thank you for taking the time to share your experience with us! We are happy to hear that you enjoyed your stay at Park Royal Cancun. We apologize for the shortcomings that you describe. We hope that these events don’t deter you from staying with...More

Reviewed 1 May 2012

We just arrived from a 7 day stay @ The Park Royal Cancun, from April 21-27, the hotel is very close to everything, you can take the bus, very safe it takes you all over the hotel zone to more shopping, restaurants, clubs, very cheap...More

Thank char67
Response from Monica C, Gerente at Park Royal CancunResponded 11 September 2017

Thank you very much for your excellent review! At Park Royal Cancun we try to make everybody’s stay unforgettable, and we are so happy that we succeeded. We are pleased that the service was exceptional and we will let them know that their hard work...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Internet
Spa
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Outdoor pool
Details
Price range
US$176 - US$410 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Top resorts Hotel in Cancun
#49 Romantic Hotel in Cancun
#58 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$176 - US$410 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Top resorts Hotel in Cancun
#49 Romantic Hotel in Cancun
#58 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (2991)
Pool & Beach (696)
Room & Suite (475)
Dining (197)
Family and Play Areas (45)
Business Centre & Event Rooms (24)
Questions & Answers
Ask a question
jlc65
22 May 2018|
Answer
Response from Luz del Carmen R | Property representative |
Thank you for your future stay. In regards to your questions: 1. It really depends on the weather the size of the waves, nevertheless it could be a little rough for small kids. 2. Constructions should be over for your date... More
0
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iupjul6
18 May 2018|
Answer
Response from Luz del Carmen R | Property representative |
The construction should be finished by no later on June 15th, 2018. Thanks!
0
Votes
Google Translation
ali seckin c
12 May 2018|
Answer
Response from Fernando R | Reviewed this property |
The beach is very beautiful, blue water and very white sand, but with very strong waves Children's club only in the center of the city, but in the hotel there is play grand Yes, towels are provided
0
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Google Translation
Room Tips
"Our view was not the best, but we were not in our room much, other than to sleep and shower."
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"more sleep pillows, hard to keep the shower water within the shower, goes all over the floor no matter what."
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"I have stayed in a regular standard room and a Presidential suite. I will stay in the Presidential Suite..."
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"The beds were rock hard, and very uncomfortable! We woke up really sore every morning."
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