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We stayed for two weeks and our girls used the playroom a number of times. We were so impressed with the girls who run it and how professional, courteous and friendly they are. They cannot do enough to help your children and my girls were...More
We just returned from an incredible week at the Moon Palace. We've stayed at Beach Palace and Sun Palace a number of times before, and have always loved the level of service and the quality of the accomodations, so we were a bit apprehensive of...More
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77 Thank gerald422
Response from GM_TheGrandAtMP, Gerente at Moon Palace CancunResponded 21 November 2017
Thank you for your preference in Palace Resorts.
We appreciate that you have shared your comments with us. Please note that it is a pleasure for us to assist you with excellence and attentiveness every time you provide us the honor of welcoming...More
Amazing service ! Such nice staff and amazing food!! I got steak which was cooked to perfection. They also were sweet enough to give me a cake for my birthday!!
Servers and chef who were 10/10!
Excellent chef Nicanor, Hugo, Juan y Enriqueta!
Super service and courtesy at all times!
We celebrated my Daughter’s service Nd was the best experience ever. The chef demonstrated skills, and
I cannot complement this couples dinner enough. We were treated like utter royalty by Miguel Gutierrez, Benjamin Aguilar and Sergio Lazaro. They were super hosts for the evening!! And hats off to the wonderful chef also Ulisses Uriel 👌👌
If have just left moon palace with 4 of us 1 room 2 adults and 2 kids aged 15 and 12 loads of room no need for 2 rooms!!! 2500 in credits and down load palace app all spa treatments on this hope this helps x