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LQ Hotel by La Quinta Cancun

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#49 of 181 Hotels in Cancun
Certificate of Excellence
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LQ Hotel by La Quinta Cancun
LQ Hotel by La Quinta Cancun
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682 Reviews from our TripAdvisor Community

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Showing 211: English reviews
Naas, Ireland
Reviewed 3 weeks ago

Hotel rooms clean and well maintained. Staff Helpful and curtious only issue was asked for a taxi service that provided receipts was told they ordered such a company only to find out after trip they did not. Breakfast limited choice. Pool nice but exposed and overlooked at rear. Hotel is close 5 min walk to Playa the Americas shopping center...

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Helpful?
Thank MaireadKennedy
CancunLQManager, Manager at LQ Hotel by La Quinta Cancun, responded to this review

Dear guest, Thank you very much for your feedback! The hotel is in an excellent location, situated in the center. Strategically located close to all points of interest such as restaurants, shopping malls, supermarkets, hospitals, entertainment, Clubs, Downtown, etc., Our location provides convenience to all our visitors can satisfy your needs at close range. Staying in LQ Hotel by La...

Reviewed 3 weeks ago via mobile

We stayed at LQ hotel for one night before staying going down to playa Del Carmen . The room was clean, bed comfortable and the room had no musty smell . The breakfast was good ( included ). We will stay here again for the night . For the price it is a good stay .

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Helpful?
Thank Jeffrey T
CancunLQManager, Manager at LQ Hotel by La Quinta Cancun, responded to this review

Dear Jeffrey, Thank you!!!LQ Hotel by La Quinta Cancun continuously strives to create memorable moments with our guests, through people first service and clean comfortable accommodations. We stand by our commitment to serving our guests to our best ability and hope to always exceed your expectations. We will see you soon. Sincerely, Lucia U. Quality Manager lq6320fom4@laquinta.com

Tel Aviv, Israel
Reviewed 4 weeks ago

This is a very good choice if you're looking for a place to stay in Cancun city centre. The service was very good, and the checking was nice and quick. The room is very specious, clean and very well equipped, though it could be a little more modern. The bed is very big, but I usually prefer more stiff mattress....

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Helpful?
1Thank Yoav G
CancunLQManager, Manager at LQ Hotel by La Quinta Cancun, responded to this review

Dear Yoav, Thanks for your comments. I´m so glad you were confortable in LQ Hotel by La Quinta Cancun, you sholud know that everything that we do is think about you, in your family your comfort and is a pleasure to create you one memorable experience. you are welcome when you decide to come back!! Hope see you soon!!! Lucia...

Niagara-on-the-Lake, Canada
Reviewed 21 October 2016

I booked this hotel through Tingo, which is a trip advisor company. The hotel has no relationship with this booking company so when I arrived the hotel had no idea I was expected and had no room for me. Tingo took my money and there was no room. I had to pay considerably more as the hotel was full. Fortunately...

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Helpful?
2Thank rainhum
CancunLQManager, Manager at LQ Hotel by La Quinta Cancun, responded to this review

Dear Guest, We appreciate the time fot write your comments, for us your opinion is of great value. We apologize that your experience was not what you expected from the booking site. I´m so glad you were confortable in our Hotel, you sholud know that everything that we do is think about you, in your family your comfort and is...

London, United Kingdom
Reviewed 14 October 2016

We stayed here last week and the staff were absolutely lovely - especially Jose. My boyfriend and I speak barely any Spanish but the staff were so helpful. The room was really clean and bright. If we needed anything we asked reception and they sorted it out for us in a matter of minutes. The only downside was that the...

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Helpful?
1Thank Kadey180
CancunLQManager, Manager at LQ Hotel by La Quinta Cancun, responded to this review

Dear guest, Thanks for your comments!!! I´m so glad you were confortable in our Hotel, you sholud know that everything that we do is think about you, in your family your comfort and is a pleasure to create you one memorable experience. you are welcome when you decide to come back!! Hope see you soon. Lucia U. Quality Manager lq6320fom4@laquinta.com

London
Reviewed 28 September 2016

Hotel is very clean and the staff are fantastic. The beach is not too far away. Lots of shopping near by and a casino across the street. Several restaurants in walking distance. The beds are comfortable. The grounds are well kept. The morning breakfast which is included is excellent. Shallow pool in the back where you can sit outside and...

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Helpful?
Thank mayan2012
CancunLQManager, Manager at LQ Hotel by La Quinta Cancun, responded to this review

Dear guest, Thank you very much for your comments, we are glad to know your experience and we want to let know to our readers that we are waiting for you, let us take care of you, stay with us and relax we will make your stay an ultimate experience, contact us and we will take care of anything you...

London, United Kingdom
Reviewed 8 September 2016

We would not recommend this hotel to anyone since our visit there a few days ago. We had booked to stay in the hotel for 10 days but got fed up and left after 4. In 4 days we moved 6 rooms. There was no air conditioning, the showers were appalling, and the telephones did not work. Worst of all...

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Helpful?
Thank dknlfam
CancunLQManager, Manager at LQ Hotel by La Quinta Cancun, responded to this review

Dear Guest, We appreciate the time devoted to answer our survey, for us your opinion is of great value. We apologize that your experience was not what you expected from LQ Hotel by La Quinta Cancun. Rest assured that our team is constantly working in every area that you mentioned to improve every day. I hope you can give us...

Reviewed 26 August 2016

This is my first time that I stay in the La Quinta Cancun, and I love it breakfast was good , los chilaquiles Are my favorite ,quesadillas also , people are really friendly at the hotel, Great location if you want to experience local food, thanks so much !!!

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Helpful?
Thank Irma S
CancunLQManager, Manager at LQ Hotel by La Quinta Cancun, responded to this review

Dear guest, Thank you very much for your comments, we are glad to know your experience and we want to let know to our readers that we are waiting for you, let us take care of you, stay with us and relax we will make your stay an ultimate experience, contact us and we will take care of anything you...

Covington, Georgia
Reviewed 12 August 2016

My wife and I along with my brother and sister in law in a separate room enjoyed 6 wonderful days at the LQ by La Quinta. We arrived around noon an were told the room would not be ready until 2pm. The hotel staff secured our luggage and off we went to Plaza de Las Americas Mall about 2 blocks...

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Helpful?
Thank Philip M
CancunLQManager, Manager at LQ Hotel by La Quinta Cancun, responded to this review

Dear Guest Thank you for your lovely comment about our hotel. We are pleased to read about your great experience with us, this comments help us a lot to know more about our clients expericene. This information is share with the entire time to let them know about everything. You are invited to join us when you visit cancun once...

Reviewed 10 August 2016 via mobile

Stayed here for six days with my boyfriend, the hotel was clean, included a decent breakfast and the staff was friendly and helpful, only complaint was that it was a good 15 minute bus ride to the beach. The hotel is good if you plan to stay out all day for tours, but not a place to hang around and...

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Helpful?
Thank Cid C
CancunLQManager, Manager at LQ Hotel by La Quinta Cancun, responded to this review

Dear Guest Thanks for your kind comment about the hotel, we deeply apreciate all your feedback, Our goal is create a memorable experience. You are more than glad to join us in your next trip to Cancun Best Regards Lucía U. Quality Manager lq6320fom4@laquinta.com

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Breakfast
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities

Additional Information about LQ Hotel by La Quinta Cancun

Address: Av. Tulum Super Manzana 4 Manzana 14 lote 2 Cancun, Cancun 77500, Mexico (Formerly La Quinta Inn & Suites Cancun)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: RM294 - RM539 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — LQ Hotel by La Quinta Cancun 3.5*
Number of rooms: 132
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, LaQuinta, Hotels.com, Travelocity, Odigeo, Priceline and HotelsClick so you can book your LQ Hotel by La Quinta Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#3 Business Hotel in Cancun
#18 Best Value Hotel in Cancun
#26 Family Hotel in Cancun
#50 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from LQ Hotel by La Quinta Cancun staff and other travellers.
23 questions
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Questions? Get answers from LQ Hotel by La Quinta Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“dont come here”
 of 5 bubbles thelasytraveler, 26 Jul 2016 | Read review
“Ask to have a room with no one on either side of you.”
 of 5 bubbles 2332123ed, 20 Jul 2016 | Read review
“Fourth floor was very quiet.”
 of 5 bubbles Z1187UVlisag, 16 Jul 2016 | Read review
“Ask for the tours, they will help you and they will pick you in the front door, choose one of the rooms at the top of the hotel”
 of 5 bubbles , 18 Jun 2016 | Read review
“Some rooms on the 5th floor and all rooms on the 6th floor come with a balcony that offer great city and night views.”
 of 5 bubbles KimA37, 12 Jun 2016 | Read review
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