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Grand City Hotel

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1 room 2 adults 0 children
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193 Reviews from our TripAdvisor Community

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Showing 67: English reviews
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Reviewed 20 January 2017

I was only able to stay one night, but this hotel far exceeded my expectations. The room was clean and comfortable, the staff was very attentive. The only negative, which wasn't too bad, was the location. It was very difficult for both the taxi driver and then the Uber driver to find, even using GPS. I would return - now...

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1Thank KanabTM
Springfield, Illinois
Reviewed 24 December 2016 via mobile

Nice hotel in the city area (not on the beach). We arrived late and wanted to rest before a drive to Merida (3 1/2-4 hr away). And for that it's perfect. Rooms are large with simple decor. Small hotel with only 18 rooms and feels very personal. All rooms overlook a courtyard. The courtyard area for breakfast is very pleasant...

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Thank Clevlander
San Jose, California
Reviewed 20 December 2016

Clean, comfortable and great location (close to Walmart, markets and restaurants). The staff was very friendly, professional and helpful. I heard a little bit noise from a nearby bar in late evening but my whole family, including seniors and yong kids, was OK with that. Overall I highly recommend this small but well managed hotel!

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Thank tianjianli99
Las Ventas con Pena Aguilera, Spain
Reviewed 28 August 2016 via mobile

Outdoor loud live music from midnight till 3 plus. Our room was closest to bar, so there's a chance you may book a quieter room but that bass can go through several meter of concrete! Night guard very nicely week Woke us in person so we wouldn't miss our 4am taxi. Their taxi is 30%more thank street taxis

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Thank F F
Amsterdam, The Netherlands
Reviewed 10 August 2016

We stayed in this hotel just one night because of a late arrival in Cancun. The hotel is conveniently located close to nice spots in Cancun. The hotel itself is very nice, nice employees, nice rooms. Would definitely recommend this hotel!

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Thank Clips S
Reviewed 6 August 2016 via mobile

The hotel is really nice and at a great price and location near downtown Cancun. Its not in the bad part of downtown. Good pool, beds, and the hotel is well kept. Unfortunately the Air conditioner was very weak. We had to move to another room at 2am which was also steaming hot. We woke up drenched in sweat. The...

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Thank guitarzilla
Reviewed 27 July 2016 via mobile

I first want to thank Mosses. He was the night security guard because of him I am writing this now. He was so nice and helpful. Made us feel at home. I could see that the staff also worked well with him. Our room was amazing it had a microwave, small refrigerator. The breakfast was not the worst or the...

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1Thank Carl M
Houston, Texas
Reviewed 19 April 2016

The staff was friendly at all times. on day one when i walked into the lobby i was greeted by name before i even introduced myself. Check in was a breeze and took less than 2 minutes. The rooms were pretty nice as well. They were clean and had air conditioning, a fridge and a microwave. what more do you...

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Thank mknight91
Rushden, England, United Kingdom
Reviewed 6 April 2016

Great hotel, the rooms were huge and comfortable. The staff are very welcoming, and even the ones that dont speak great English try their hardest and its noted. The rooms are a good size, the wifi works will in certain areas, and is free. We had no noise issues with the rock bar next door. Only slight issue is that...

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Thank Niall G
Reviewed 2 April 2016 via mobile

We stayed here for a single night, arriving late from New York and on our way to Tulum. The guy at the front desk seemed to double as both security and receptionist. He didn't speak English, but we got by and solved the check-in process. Our room was on the second floor (European first floor) facing the road. The road...

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Thank mbbek

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Grand City Hotel has a strategic and privileged location for all executive or families who require proximity to work centers, financial institutions, shops, restaurants and services close to stadiums, minutes from the hotel zone to receive visitors on vacation, which allows them to enjoy a hotel that will provide comfort and relaxation with a warm service.We are a 4 star hotel and we have over 300 m2 of beautiful gardens, pool and our new gourmet coffee shop "cafe Naay" where you can choose to indulge in any of our dishes or snack, rest and relax, or use it as a nice area work, and to combine with family activities. ... more   less 

Additional Information about Grand City Hotel

Address: Av. Yaxchilan 154 Manzana 17 SM 20, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: RM244 - RM359 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand City Hotel 3.5*
Number of rooms: 18
Reservation Options:
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Hotel Style:
#13 Best Value Hotel in Cancun
#20 Business Hotel in Cancun
#44 Family Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Grand City Hotel staff and other travellers.
6 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the south side may be quieter”
 of 5 bubbles tianjianli99, 19 Dec 2016 | Read review
“If you're especially worried about the music from the bar next door, then just ask for the staff to place you in a room on the side further from the noise. My room was closer, but again, the noise level was very faint in my room, with windows closed and AC fan going at night time.”
 of 5 bubbles 832justinec, 12 Mar 2015 | Read review
“room 207 is awesome!”
 of 5 bubbles waylonjenningsfan_uk, 23 Feb 2015 | Read review
“As far away from the Rock bar as possible”
 of 5 bubbles doherty6650, 12 Feb 2015 | Read review
“Rooms to right side (facing hotel from street) are much quieter... away from disco on other side”
 of 5 bubbles Lee084, 19 Nov 2014 | Read review
5 of 5