We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hotel Riu Palace Peninsula

Show Prices
#19 of 181 Hotels in Cancun
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Management photos
Hotel Riu Palace Peninsula
Hotel Riu Palace Peninsula
Panoramas (29)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

4,731 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 3,253: English reviews
Start your review of Hotel Riu Palace Peninsula
 Click to rate
Chicago, Illinois
Reviewed yesterday NEWvia mobile

We arrived at noon, and check in was a breeze. I read a few reviews that spoke of rude staff at the front desk. Our experience with Alejandro was nothing but exceptional. Considering we were an early arrival, our room was ready within 30 minutes. We booked a King Suite; what a beautiful view and large space. The resort is...

 Report
Helpful?
Thank linda m
New Jersey
Reviewed 2 days ago NEW

Stayed March 17-21. This hotel is good for the value. It certainly is not the best A.I. I have ever stayed in but considering the price it isn't bad. Pros: Staff...friendly and hardworking Beach....beautiful and plentiful chairs Price point View from the room was great (8th floor.....standard) Cons: Food....mediocre at best (same food everywhere....even in specialty restaurants)...plastic cups at the...

 Report
Helpful?
Thank JoyceofLife
Plymouth, Michigan
Reviewed 2 days ago NEW

We were a group of 12 and all of us said we would return! our room was a ocean jr suite and was fine and very clean. the other couple stayed in a corner suite that was amazing! the balcony was huge and the bathroom area beautiful. we also Loved the burger service by the pool, although it should go...

 Report
Helpful?
Thank lindalonguski
central, New Jersey
Reviewed 2 days ago NEW

My wife and I were at the Riu Peninsula from March 9th to the 16th. We had a great week. The only problems were that at check in they told us we were being "upgraded to a VIP suite". That sounded nice until we realized that the VIP suite was further away from everything. Even though we made a reservation...

 Report
Helpful?
Thank johnghath
Boardman, OH
Reviewed 3 days ago NEW

We loved this property, but wish we knew that this is not entirely an all-adult resort. Only one section is reserved for adult only and this is considered an upgrade. This was not an issue until the weekend when hordes of families descended and we could not get away from splashing and noise. Don't get me wrong, I love kids,...

 Report
Helpful?
3Thank JCBurges
Benfleet, United Kingdom
Reviewed 3 days ago NEWvia mobile

We stayed for 10 nights at this lovely hotel. Rooms very clean and modern. It's about a 45 minute walk down to coco bongo and other nightclubs. The hotel seemed to be a mixture of young and old. We went to the other Riu hotels as well as you can access all of them and we personally think we got...

 Report
Helpful?
Thank Linchester1981
Charlotte, North Carolina
Reviewed 3 days ago NEW

Me and a few girlfriends ventured down to Cancun for some RR&R and fun time. We had the BEST time!! We stayed 3/16-3/20. Al the employees were a pleasure. Form the time we entered to the time we left. My maid was always on top of her game. Talking care of me. I ordered room service every morning, showed up...

 Report
Helpful?
Thank Jamie m
Reviewed 4 days ago NEW

Riu Palace offers consistent quality and service. We had a relaxing family vacation; foam party at infinity pool on Wed is a blast. Pro: property ground is beautiful and well designed, cleanliness, great buffet selection and quality, lots of lounge chairs/umbrellas at the beach and plenty of shade from coconut trees, close proximity to beach bar and toilet from the...

 Report
Helpful?
Thank SN P
Reviewed 5 days ago NEW

This is a fabulous resort. The people working there are super, the rooms are beautiful, the property is amazing, the food is outstanding. The waiters and waitress were so nice. They seemed to enjoy working with each other and were happy to help with any requests we had. The afternoon pool parties were fun. The saxophone player and guitar/violin players...

 Report
Helpful?
4Thank Mary H
Liverpool, United Kingdom
Reviewed 6 days ago NEWvia mobile

We stayed here for 11 nights in March and enjoyed every minute! The hotel is immaculate and the staff are so friendly and helpfull, they will go above and beyond for you whatever you request. The veiws from our room were amazing, the room it's self was stunning also. Very spacious and modern. The one down side is the al...

 Report
Helpful?
1Thank ljftjt

8,204 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (7076)
Viewed
Hotel & Grounds (1517)
Viewed
View from Room (536)
Viewed
Pool/Beach Area (1058)
Viewed
Room/Suite (862)
Viewed
Dining (701)
Viewed
Business Centre/Function Rooms (10)
Viewed
Family/Play Areas (70)
Viewed
Bathroom (64)
Viewed
0:15
Videos (2)
Viewed
Other (2256)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (1078)
Viewed
Adult-Only Infinity Pool (22)
Viewed
Amenities (183)
Viewed
Beach (54)
Viewed
Infinity Pool (11)
Viewed
Pool (16)
Viewed
Dining (368)
Viewed
Sports Pool (27)
Viewed
Suite with Jacuzzi (Main Building) (105)
Viewed
Suite with Jacuzzi (Villas) (84)
Viewed
Superior Oceanview Room (85)
Viewed
The Hotel (123)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (50)
Viewed
Hotel & Grounds (10)
Viewed
Pool/Beach Area (7)
Viewed
Dining (11)
Viewed
Room/Suite (9)
Viewed
Other (13)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Cancun hotels
2.6 km away
Hotel Riu Cancun
Hotel Riu Cancun
#29 of 181 in Cancun
9,589 reviews
2.4 km away
Hotel Riu Palace Las Americas
0.2 km away
Hotel Riu Caribe
Hotel Riu Caribe
#44 of 181 in Cancun
7,195 reviews
Show Prices
Show Prices
Show Prices
6.5 km away
Paradisus Cancun
Paradisus Cancun
#21 of 181 in Cancun
8,580 reviews
2.2 km away
Dreams Sands Cancun Resort & Spa
2.7 km away
Le Blanc Spa Resort
Le Blanc Spa Resort
#1 of 181 in Cancun
5,570 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Hotel Riu Palace Peninsula

Address: Blvd Kukulkan, Km 5.5 Lote 6-C | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: RM1,272 - RM2,468 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace Peninsula 4*
Number of rooms: 562
Reservation Options:
TripAdvisor is proud to partner with Despegar.com and Jetsetter so you can book your Hotel Riu Palace Peninsula reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#16 Spa Hotel in Cancun
#17 Business Hotel in Cancun
#18 Top resorts Hotel in Cancun
#19 Luxury Hotel in Cancun
#19 On the Beach Hotel in Cancun
#25 Romantic Hotel in Cancun
#30 Family Hotel in Cancun
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Palace Peninsula staff and other travellers.
785 questions
Ask a question
Brooklyn, New York
over a year ago
5 months ago
London, England
6 months ago

See all questions (785)

Questions? Get answers from Hotel Riu Palace Peninsula staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask front desk before you check in to make sure you get the best room available.”
 of 5 bubbles JoyceofLife, 23 Mar 2017 | Read review
“corner suites are gorgeous!”
 of 5 bubbles lindalonguski, 23 Mar 2017 | Read review
“Ask for a room away from the theater if you turn in early. The shows are quite noisy until approximately 11pm”
 of 5 bubbles JCBurges, 22 Mar 2017 | Read review
“1629 very peaceful, best View”
 of 5 bubbles Jamiem733, 22 Mar 2017 | Read review
“Higher floor has a better view.”
 of 5 bubbles 342lingl, 18 Mar 2017 | Read review
5 of 5