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Hotel Riu Palace Peninsula

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#19 of 181 Hotels in Cancun
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Riu Palace Peninsula
Hotel Riu Palace Peninsula
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4,741 Reviews from our TripAdvisor Community

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Showing 3,261: English reviews
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St. John's, Canada
Reviewed yesterday NEW

Fantastic place. Everything was as we expected. Not one thing out of place. Excellent location. Clean, tidy and fresh. Food was good. Drinks were great and the service was second to none. It was an outstanding choice and we will return.

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Thank MENBBB
Reviewed yesterday NEW

This place is very well kept. Staff work their tails off to clean everything to pools and grounds. Staff were friendly, and very helpful. Have shows every night. Not crazy with out of control college kids. Food was good, every restaurant in different. Breakfast buffet tt Los Olas has everything you could want. Very relaxing and peacefull. 3/22/17-3/27/17

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Thank Pamela S
Spruce Grove, Canada
Reviewed 2 days ago NEWvia mobile

We brought 4 of our 5 kids ages 17-21 (blended family) for a Christmas vacation to the Palace Peninsula. Overall, we had an amazing, amazing trip! The place is gorgeous with the stunning lobby and grounds, and the buffet was among the very best I've ever had at an all-inclusive! The pool and beach areas were fabulous and the special...

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1Thank DanfromCan
Owings, Maryland
Reviewed 3 days ago NEW

My daughter and I stayed at the Riu Palace Peninsula 3/20/17 - 3/24/17 and enjoyed every moment there! I read quite a lot of the reviews and was a little skeptical by some of the negative comments, but we found everything about this resort to be top notch! The cleanliness, service, rooms, activities, food, drinks, friendliness, security, etc were all...

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Thank pma1228
Reviewed 4 days ago NEWvia mobile

This was my favourite holiday by far, relaxation, plenty of exciting excursions, super, super! Hotel was lovely, really modern and clean, pools great, always sun beds available. Drinks were great, proper coctails, nice beer and others. Food was really nice, I'd advise booking the Al a carte restaurants, all of them and as early as you can. Staff were really...

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1Thank DanPerry90
Champaign, Illinois
Reviewed 4 days ago NEW

Stayed March 17- 22, 2017. Service was excellent. (The more you tip....the better it was). Everyone was very accommodating and friendly. The pool layout and beach area were absolutely beautiful, maybe the best in the area. The pool temps were a little cool (for me), except in the main pool. The ocean was very beautiful, clearest waters I had ever...

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2Thank Nelsonjlp1
Toronto, Ontario
Reviewed 4 days ago NEW

Overall, top class hotel, clean, beautiful, safe, great food and beach. One of my concerns was traveling to a place that is safe for someone who might be pregnant in the near future (i.e. zika free, safe food, etc.) and this place made me feel very safe.I actually saw a couple pregnant ladies at the hotel. Firstly, not even one...

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1Thank AlleyCat1980
Tripoli, Iowa
Reviewed 4 days ago NEW

Stayed for the second year with 2 other couples. Spent all day by the pool and ocean. Great activities around the pool; music, games, etc. A note to the activity director, have bingo and music trivia every day! People like to be involved with activities from their chairs. We never ate at the restaurants, always at the buffet. Great selection...

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1Thank DeanTripoli
Chicago, Illinois
Reviewed 5 days ago NEWvia mobile

We arrived at noon, and check in was a breeze. I read a few reviews that spoke of rude staff at the front desk. Our experience with Alejandro was nothing but exceptional. Considering we were an early arrival, our room was ready within 30 minutes. We booked a King Suite; what a beautiful view and large space. The resort is...

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2Thank linda m
New Jersey
Reviewed 6 days ago NEW

Stayed March 17-21. This hotel is good for the value. It certainly is not the best A.I. I have ever stayed in but considering the price it isn't bad. Pros: Staff...friendly and hardworking Beach....beautiful and plentiful chairs Price point View from the room was great (8th floor.....standard) Cons: Food....mediocre at best (same food everywhere....even in specialty restaurants)...plastic cups at the...

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1Thank JoyceofLife

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Hotel Riu Palace Peninsula

Address: Blvd Kukulkan, Km 5.5 Lote 6-C | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: RM1,271 - RM2,467 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace Peninsula 4*
Number of rooms: 562
Reservation Options:
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Hotel Style:
#16 Spa Hotel in Cancun
#17 Business Hotel in Cancun
#18 Top resorts Hotel in Cancun
#19 On the Beach Hotel in Cancun
#19 Luxury Hotel in Cancun
#25 Romantic Hotel in Cancun
#30 Family Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Palace Peninsula staff and other travellers.
788 questions
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Brooklyn, New York
over a year ago
5 months ago
London, England
6 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Villas are quiet and separate from hotel.”
  • Villas
 of 5 bubbles pamelasQ7487OZ, 28 Mar 2017 | Read review
“If you are over 18, I highly recommend the VIP Adults Only Suites. They are worth the extra money!”
 of 5 bubbles pma1228, 26 Mar 2017 | Read review
“Ask front desk before you check in to make sure you get the best room available.”
 of 5 bubbles JoyceofLife, 23 Mar 2017 | Read review
“corner suites are gorgeous!”
 of 5 bubbles lindalonguski, 23 Mar 2017 | Read review
“Ask for a room away from the theater if you turn in early. The shows are quite noisy until approximately 11pm”
 of 5 bubbles JCBurges, 22 Mar 2017 | Read review
5 of 5