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Laguna Suites Golf & Spa

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#35 of 181 Hotels in Cancun
Certificate of Excellence
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Laguna Suites Golf & Spa
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985 Reviews from our TripAdvisor Community

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Showing 701: English reviews
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Boulder Colorado
Reviewed yesterday NEWvia mobile

We loved staying at Laguna Suites. While we missed being beach front what we gained was peace and quiet and a sleepy honey feeling that allowed us to fully relax. Our room was quite comfortable and only steps from the pool. We had a lovely romantic dinner on our last evening. We got excellent service from a wonderful team of...

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Thank BeachnicFamily
Altadena, California
Reviewed 3 days ago NEW

Laguna Suites is located in a quiet residential area. It has the feel of an open air Mexican village. Accommodations are clean, simple but comfortable. Great for families. Not a choice for young people looking for "action" but access to primary hotels/beaches (much like Miami Beach) are provided hourly by private bus. The 2-story condos are arranged in a horseshoe...

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Thank mstern3345
Red Hook, New York
Reviewed 3 days ago NEW

This is not a beach front big mega hotel. This is a small charming place. The room was great, the food was very good, and with a quick shuttle ride we were at the beach, or any other place we wanted to go. The staff goes above normal customer service by doing the small things that make your stay memorable....

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Thank keg-jal
Andover, Minnesota
Reviewed 4 days ago NEW

When we were booking this place we were told that this was a 4 star resort. It is far from a 4 star, its more like a 1 star hotel. It has only one restruarant and 1 bar. To sit by the bar you will have to sit ice cold water. The food is average. Once again we were expecting...

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Thank Vern H
Jefferson City, Missouri
Reviewed 1 week ago

Think twice if you want the beach.....The first it was late and traveled all day it was hard to get service at the 1 restaurant and 1 bar Yes only 1, after waiting a while for our food and a drink it was nothing special. It seemed that we were more of a bother. The pillows were as hard as...

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Thank lmoeckli
Reviewed 1 week ago via mobile

I would like to say that my wife and I stay at the Laguna Suites was a great experience. We didn't think we would like it because we not at the beach but after one day in town, coming back here to relax changed our minds. The staff was amazing from the front desk to house keeping to the Waite...

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Thank hoserfd274
Pittsburgh, Pennsylvania
Reviewed 1 week ago via mobile

Call us, my wife & I, experienced travelers (>5 times to Quintana roo Mexico), not spoiled, or not by any means wealthy. We look for the deal that provides the most bang for buck. In our experience, we feel we got conned or "the short end of the stick" here at Laguna Suites. Yeah, we allegedly got "a deal" for...

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1Thank Dave G
Rockford, WA
Reviewed 1 week ago

We had a lovely time at this boutique hotel, off the strip so very quiet and laid back. Shuttle to beach works well and easy to use. Taxis are also quite inexpensive. We really enjoyed the meals which had variety of choices and very good Mexican cuisine with fresh fruits and salads. The employees were all excellent, very nice, and...

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Thank rustereo
Reviewed 1 week ago via mobile

Oscar Edwin Alexis was great! He learned me and my partners name as soon as we fit there and made us feel important. I highly recommend this resort. The food was good as well. I had breakfast lunch and dinner and it was something different everyday for each meal. I also had access to other resorts but the customer service...

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1Thank Ashley T
Cancun, Mexico
Reviewed 2 weeks ago

The staff has been very accommodating since we arrived. Our flight was delayed and the kitchen was closed, knowing we were hungary, they sent up burgers without us asking. The chef and staff arranged a special dinner on the lawn for our honeymoon celebration for the two of us. It's been quiet, relaxing and great food and service. The housekeeping,...

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Thank aubreylmn
DavidZCancun_Mexico, Manager at Laguna Suites Golf & Spa, responded to this review

Dear Guest: Thank you for your lovely review. We love to hear that you enjoyed the serene and relaxing atmosphere offered by Laguna Suites Golf and Spa; that is exactly the feeling we strive to provide. Our staff works around the clock to ensure that our guests are well cared for and they will surely be proud to know that...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Free Internet
  • Free Parking
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Nested in a privileged area, in the heart of Cancun's Hotel Zone, inside the magnificent Pok Ta Pok Golf Club, Laguna Suites Golf + Spa shares the beautiful views of the golf course and unparalleled sunsets over Nichupte lagoon. ... more   less 

Additional Information about Laguna Suites Golf & Spa

Address: Paseo Pok Ta Pok Lote 3, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Hotel Class:4 star — Laguna Suites Golf & Spa 4*
Number of rooms: 48
Also Known As:
Laguna Suites Golf + Hotel Cancun
Laguna Hotel Cancun
Laguna Suites Cancun Mexico
Hotel Style:
#27 Spa Hotel in Cancun
#30 Luxury Hotel in Cancun
#40 Family Hotel in Cancun
#46 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Laguna Suites Golf & Spa staff and other travellers.
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Questions? Get answers from Laguna Suites Golf & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a first floor room if you don't want to climb stairs to the second floor.”
 of 5 bubbles mstern3345, 24 Mar 2017 | Read review
“Stay away from this resort”
 of 5 bubbles 457vernh, 23 Mar 2017 | Read review
“We liked being upstairs, it was quiet.”
 of 5 bubbles aubreylmn, 12 Mar 2017 | Read review
“No elevators. Ask for first floor.”
 of 5 bubbles jenifer1124, 9 Mar 2017 | Read review
“It's a small place so they are all about the same.”
 of 5 bubbles edw412, 1 Mar 2017 | Read review
5 of 5