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Laguna Suites Golf & Spa

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#31 of 183 Hotels in Cancun
Certificate of Excellence
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Laguna Suites Golf & Spa
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891 Reviews from our TripAdvisor Community

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Showing 630: English reviews
Oxford, Ohio
1 review
Reviewed 2 days ago NEW

Be clear about what you're looking for in your trip. This is not a premium beach hotel. It's what the timeshare people call a "marketing hotel." They attract you there with a good deal, then on the second day they take you to that premium beach hotel, try to sell you a timeshare, and, of course, offer to upgrade you... More 

Helpful?
Thank OhiYote
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW

people in this hotel are so nice, and food is best in all four restaurants we visited in this trip for my family, Restaurant offered breast fast, lunch, dinner are so good, I really appreciate Elias,Juan, Wugw, Mauricio, Alex, Carlos DiDier provide our family, Also we would like to thank house keeper Azmin/ Camerista's hard working to keep our room... More 

Helpful?
1 Thank limin z
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW

My best friend and I just spent a week in this amazing place,,, it was so relaxing, and fun experience for us. esp it was our first time in cancun.. the great hospitality we get from the staff just made us feel like we are in our own home.. they are very friendly and accomodating.. our suite is always clean... More 

Helpful?
1 Thank Marnelle S
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW via mobile

Front desk- once we arrived at the laguna suite francisco, julio and walterto was very helpful, they guided us and took care of us while we stayed. Very friendly. Barbara is a beautiful woman I admire her also helpful and kind. Restaurant- from breakfast, lunch and dinner people there are great. Oscar who serves us breakfast and lunch is a... More 

Helpful?
1 Thank Arcel M
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago NEW via mobile

Thank you oscar, the chefs Francisco Ruben Lalo and Elia, we had a great time home away from home. Hospitality and going out of the way to help the guests have a good time. From the chain of hotels , sunset royal, oven spa, sunset marina, laguna is the best if you want a home away from home and the... More 

Helpful?
1 Thank Niro D
Rochester, Washington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

We had such a great time at the quiet and relaxing Laguna Suites. ALL of the staff was so very friendly and helpful! We felt very pampered and we absolutely loved the delicious food and service of the waiters and bar tenders. The rooms are very basic, but that would be the only negative to this place. We truly enjoyed... More 

Helpful?
1 Thank wandew2016
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

we had 7 days in the hotel which looks like a villa. they have a living space which have a couch, tv, dining table inside the room. the staffs was amazing very friendly and accomodating! especially alex, carlos, elias, juan and emanuel. they will look after you in the dining and will make sure you get everything you need we... More 

Helpful?
Thank veeroldan
1 review
Reviewed 1 week ago

We had wonderful time at Laguna Suites hotel. Our concierge Barbara was very nice and helped us with all of our needs. There is a nice outdoor restaurant where the wait staff is very friendly and quick to take care of us. The food was delicious with a new menu every night

Helpful?
Thank Randy S
Tucson, Arizona
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

Just a fantastic and very restful location. Quiet and with much charm. I give great credit to the Laguna Manager for the way Laguna is run. Perfect service from everyone. Great attention to detail in every way. Spotlessly clean and the most professional and attentive staff I have ever experienced in Mexico. Unbelievable menu where dinner menu changes every dinner... More 

Helpful?
1 Thank lad0dgers
Ilion, New York
1 review
Reviewed 2 weeks ago

My husband and I just returned from Laguna Suites Golf and Spa.... The staff was AMAZING, beyond accommodating and are genuine people who love what they do. Elias was an amazing bartender! His English was wonderful and he even translated for us with some people from Columbia who didn't speak English!-- Miguel, Juan, Jerry, Alex, Carlos, Edwin and Didier accommodated... More 

Helpful?
Thank Kandy V

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Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Nested in a privileged area, in the heart of Cancun's Hotel Zone, inside the magnificent Pok Ta Pok Golf Club, Laguna Suites Golf + Spa shares the beautiful views of the golf course and unparalleled sunsets over Nichupte lagoon. ... more   less 

Additional Information about Laguna Suites Golf & Spa

Address: Paseo Pok Ta Pok Lote 3, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Hotel Class:4 star — Laguna Suites Golf & Spa 4*
Number of rooms: 48
Reservation Options:
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Also Known As:
Laguna Suites Golf + Hotel Cancun
Laguna Hotel Cancun
Laguna Suites Cancun Mexico
Hotel Style:
#25 Spa Hotel in Cancun
#29 Luxury Hotel in Cancun
#40 Family Hotel in Cancun
#46 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Laguna Suites Golf & Spa staff and other travellers.
86 questions
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Questions? Get answers from Laguna Suites Golf & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we selected room in the lower level so its easier with kids”
 of 5 bubbles veeroldan, 24 Nov 2016 | Read review
“No problem, all rooms are placed with thought surrounding the pool, the bar/ dining room, the lovely garden.”
 of 5 bubbles lad0dgers, 23 Nov 2016 | Read review
“Higher floor are quiter”
 of 5 bubbles Res0902, 9 Nov 2016 | Read review
“Value for money.”
 of 5 bubbles 699tarunm, 8 Nov 2016 | Read review
“Bring WARM sleepwear...they don't do heat.”
 of 5 bubbles 981antoinetteb, 4 Nov 2016 | Read review
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