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Sunset Royal Beach Resort

3,502 reviews
#44 of 177 Hotels in Cancun
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Traveller (2069)
Pool & Beach (563)
Room & Suite (554)
Overview
  • Excellent45%
  • Very good32%
  • Average12%
  • Poor4%
  • Terrible7%
Travellers talk about
“tres rios”(45 reviews)
“rosa maria”(42 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
All hotel details
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Reviews (3,502)Write a Review
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All reviewstres riosrosa mariacapriccio restaurantsky loungeaquarium restaurantlobster dinnerocean sparoyal cancunbeautiful beachour waiterlobby barmayan coffeeall inclusive packagesister hotelwater aerobicsgreat vacationentertainment staff
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1 - 5 of 2,171 reviews
Reviewed 2 days ago

The building is well aged but most things worked adequately. I know they are building a new resort next door, and I hope they don't make it mandatory all inclusive . The food was bland but was very good in the italian restaurant. The beach...More

Review collected in partnership with this hotel
Thank Martin B
Reviewed 2 days ago

It is an excellent Resort for relaxation. A little outdated but very well kept and cleaned. The Staff did an amazing Job taking care of all our needs. The Tours from the Resort were fantastic and soft on what we imagined they would be. We...More

Review collected in partnership with this hotel
Thank buddymorrison53
Reviewed 3 days ago

The flight home was the worst part. Everything else was tremendous. They took great care of us, especially at the beach at the Royal and the pool at the Marina. We ate any time we wanted. There were two places with buffets at the Royal,...More

Review collected in partnership with this hotel
Thank jeffrudnick2018
Response from MarcoASalinas, Gerente at Sunset Royal Beach ResortResponded 2 days ago

We would like to express our gratitude for the comments you made about your recent visit. We are delighted to hear that your vacation with us was an enjoyable one. Please come back and visit us soon!

Reviewed 4 days ago

Martin was excellent at the concierge desk and the service by Rosario by the pool was amazing. Make sure you ask for Adrian as a server in the Italian restaurant he is awesome and knows his job really well!!

Review collected in partnership with this hotel
Thank chickenmama31
Response from MarcoASalinas, Gerente at Sunset Royal Beach ResortResponded 2 days ago

Thank you for the time you took to share your kind review of your recent stay with us. We are thrilled to know that we were able to meet your expectations and that you enjoyed your vacation.

Reviewed 4 days ago

Everyone was friendly and helpful, able to direct us to the right area or person to assist with whatever it was we needed. The fresh fruits and vegetables from their farm offered a refreshing selection at the buffet. Great sleeping due to the breeze from...More

Review collected in partnership with this hotel
Thank LittleIrishWoman
Response from MarcoASalinas, Gerente at Sunset Royal Beach ResortResponded 2 days ago

Thank you for the lovely review. We are delighted to hear that we were able to meet your expectations.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Beachfront
Room Service
Fitness Centre with Gym / Workout Room
Breakfast included
Free Internet
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Breakfast included
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$185 - US$597 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Luxury Hotel in Cancun
#38 Top resorts Hotel in Cancun
#40 On the Beach Hotel in Cancun
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$185 - US$597 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Luxury Hotel in Cancun
#38 Top resorts Hotel in Cancun
#40 On the Beach Hotel in Cancun
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (2069)
Pool & Beach (563)
Room & Suite (554)
Dining (229)
Family and Play Areas (40)
Amenities (36)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
Rachel8061
12 February 2018|
AnswerShow all 2 answers
Response from jimincancun | Property representative |
Yes, there is a shuttle and the cost depends on the different services. Please contact the Sunset Royal Beach Facebook page for details.
0
Votes
Google Translation
bobcatOhio
31 January 2018|
Answer
Response from jimincancun | Property representative |
Some of the renovations will be completed by then.
0
Votes
Google Translation
bobcatOhio
31 January 2018|
AnswerShow all 2 answers
Response from jimincancun | Property representative |
Renovations have started but in general in areas and at a pace so as not to unduly disturb the guests.
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Room Tips
"There is construction to the north"
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"Rooms that are not on the floor. Choose the highest ones, so you get the a beach view."
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"We stayed facing the Lagoon, but didn't stay very long inside anyway. Ocean front was not an option with..."
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"corner rooms are big, We had 2 separate suites, with kitchenettes in each & each couple had their own..."
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