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The Royal Cancun All Suites Resort

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Traveller (1442)
Pool & Beach (527)
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Overview
  • Excellent63%
  • Very good25%
  • Average8%
  • Poor2%
  • Terrible2%
Travellers talk about
“sports desk”(26 reviews)
“time share”(143 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Additional information
Offers from The Royal Cancun All Suites Resort
Special Offer: Package Deal
Hotel deals
Offers from The Royal Cancun All Suites Resort
Special Offer: Package Deal
Hotel deals
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Reviews (2,685)
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2,234 results
Traveller rating
1,367
573
190
51
53
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1,367
573
190
51
53
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All reviewspalapa restaurantsports desktime sharefull kitchenmurphy bedla trattoriafree shuttlethomas moorehacienda sisalcaptain's covecalm watersall inclusive packageroom cardpersonal conciergetennis courtsbedroom villabig waves
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1 - 5 of 2,234 reviews
A TripAdvisor Member
1
Reviewed yesterday

The Royal Cancun is not for everyone. The property was built in the late '70's. The beach has lots of seaweed. Here's the good stuff. Because it's in the Hotel Zone, it is easy to ride public transportation and go to the supermarket, eat out,...More

Review collected in partnership with this hotel
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Hotel's Favourite
Reviewed 2 January 2018

Apartment like suite that can hold 5 or more people. Beautiful and well maintained property with private beach access just steps away. Two beautiful pools, one for adult and the other for kids. Very suitable for family with kids of all ages. Offers nice and...More

Review collected in partnership with this hotel
5  Thank Lu & H
Response from Sandra R, Online Community Care Agent at The Royal Cancun All Suites ResortResponded 12 January 2018

Dear Lu & H, Thank you for your review. We’re so happy to hear that you had a great vacation. We hope that you and your family made some incredible memories that will last for years to come. We hear from many of our guests...More

Reviewed yesterday

Excellent all around service and atmosphere. Super friendly and customer satisfaction oriented. Thank you.The best customer service anywhere I've traveled. Would recommend to anyone without reservation. Perfect for families.

Review collected in partnership with this hotel
Thank MSSouth
Reviewed yesterday

This resort is not for families with kids. Everyday went to the sister resort where they had music and games around the pool. Dinner in the main restaurant was just OK, better presentation at tin Royal Sands. Beach is way to small. Resort should be...More

Review collected in partnership with this hotel
Thank thejoefields
Reviewed 3 days ago

We have traveled to Mexico many times and this resort was not like any other we have been to. I have never been to a resort that doesn't offer some sort of evening show or entertainment, I have never had to present my room key...More

Thank Beachie010
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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Beachfront
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Concierge
Multilingual Staff
Self-Serve Laundry
Babysitting
Laundry Service
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Tennis Court
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$143 - US$703 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Cancun
#16 Romantic Hotel in Cancun
#28 Top resorts Hotel in Cancun
#28 Luxury Hotel in Cancun
#30 On the Beach Hotel in Cancun
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
US$143 - US$703 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Cancun
#16 Romantic Hotel in Cancun
#28 Top resorts Hotel in Cancun
#28 Luxury Hotel in Cancun
#30 On the Beach Hotel in Cancun
Room types
Kitchenette, Suites, Non-Smoking Rooms
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Traveller (1442)
Pool & Beach (527)
Room & Suite (453)
Dining (135)
Amenities (81)
Family and Play Areas (21)
Questions & Answers
Ask a question
stacyw74
27 June 2018|
Answer
Response from rucingok | Reviewed this property |
yes, but the shuttle between the resorts is pretty slow and going between resorts does not seem to be worth the effort
0
Votes
claireJersey
25 June 2018|
AnswerShow all 5 answers
Response from Warrior_joe | Reviewed this property |
absolutely not! I was just there and it was mostly famlies
1
Vote
Room Tips
"Put a TV in the 2nd bedroom and make sure the bulbs work."
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"Loved the guy that cleaned my room gave him a very nice tip. God bless him. Wish i could of gotten his name."
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"Rooms were very clean and comfortable"
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"7th floor room in building 2 was great for us with a great view of the beach."
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