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    The Royal Cancun All Suites Resort

    Kukulcan Boulevard Km 4.5 Hotel Zone | Lotes C2 & C2A, Cancun 77500, Mexico
    Hotel website
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    May 14
    May 15
    1 room, 2 adults, 0 children
    SAVE US$82
    US$257
    US$174
    US$201
    US$201
    Traveller (1151)
    Pool & Beach (487)
    Room & Suite (414)
    The Royal Sands Resort & Spa All Inclusive
    3,939 reviews
    #19 of 181 hotels in Cancun
     
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    Overview

    • Excellent60%
    • Very good27%
    • Average7%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “la palapa” (111 reviews)
    “time share” (134 reviews)
    Free Wifi
    Free Parking
    Pool
    Beachfront
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    4 Star Hotel
    All hotel details
    Offers from The Royal Cancun All Suites Resort
    Special Offer: All Inclusive Spring Deal
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    The Royal Sands Resort & Spa All Inclusive
    3,939 reviews
    #19 of 181 hotels in Cancun
     
    Grand Fiesta Americana Coral Beach Cancun
    3,867 reviews
    #8 of 181 hotels in Cancun
     
    The Royal Caribbean
    1,909 reviews
    #35 of 181 hotels in Cancun
     
    Fiesta Americana Condesa Cancun All Inclusive
    7,737 reviews
    #15 of 181 hotels in Cancun
     
    Rooms
    14 May15 May
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,174)
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    411 - 415 of 2,174 reviews

    Reviewed 7 July 2016

    I strongly recommend the Royal Cancun. The service is the best I have seen. All the staff was accommodating as possible. The pools and bar areas were in excellent shape. The food was well done. The only drawback, albeit slight, was the lack of ice...More

    Review collected in partnership with this hotel
    Thank michaelgC2028JR
    Response from Cristóbal G, Online community Care Coordinator at The Royal Cancun All Suites Resort

    Dear Michael, Thank you for taking time to post about our resort. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

    Reviewed 6 July 2016

    The resorts was very clean and well kept. The staff was either VERY friendly (especially when you you tipped extremely well or very indifferent when you where not pulling out money (via their card) fast enough. Make sure you keep ALL the receipts that get...More

    Review collected in partnership with this hotel
    Thank 830barbyh
    Response from Cristóbal G, Online Community Care Coordinator. at The Royal Cancun All Suites Resort

    Dear Barby, Thanks so much for taking the time to give us a review of you stay. We appreciate you letting us know about your experience with staff. Rest assured we as a company strive to provide all of our guests with the highest satisfaction...More

    Reviewed 6 July 2016 via mobile

    It's not for young people or if you are looking to have a good time. Walk along the beach to the other resorts and there's more happening. Food was good. All-inclusive plus you could go to the other resorts associated with the Royal resorts. Pool...More

    Thank mizmeka
    Response from Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort

    Dear Mizmeka, Thanks so much for taking the time to give us a review of you stay. We’re happy to hear that we were able to provide you with a great location to make the most out of your vacation. We always strive to give...More

    Reviewed 5 July 2016

    I have been traveling to Cancun and staying at this resort since 1983! Many things have changed about Cancun and this resort location, but the high standards of service and quality have remained constant and I will continue to stay at the Royal Resorts for...More

    Review collected in partnership with this hotel
    Thank Carolyn C
    Response from Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort

    Dear Carolyn C, Thanks so much for writing a review about The Royal Cancun. We love hearing from our members and their vacation experiences. We're sure that the TripAdvisor community will appreciate your insights about our resort and your overall experience in Cancun. We thank...More

    Reviewed 5 July 2016 via mobile

    The hotel is great for families. I love how their employees greet you when they see you around the hotel. Everyone is very kind and will definitely stay here again and will recommend it to others. You will not be disappointed. Make note that this...More

    Thank 4everAO
    Response from Cristóbal G, Online Community Care Coordiantor. at The Royal Cancun All Suites Resort

    Dear 4everAO, Thank you for taking time to post about our resort. Our Inventory department works closely with the guest services one to avoid the room switching on Saturday. This is particularly difficult when occupation is high. We are sorry to learn your experience with...More

    The Royal Sands Resort & Spa All Inclusive
    3,939 reviews
    #19 of 181 hotels in Cancun
     
    Grand Fiesta Americana Coral Beach Cancun
    3,867 reviews
    #8 of 181 hotels in Cancun
     
    The Royal Caribbean
    1,909 reviews
    #35 of 181 hotels in Cancun
     
    Fiesta Americana Condesa Cancun All Inclusive
    7,737 reviews
    #15 of 181 hotels in Cancun
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Beachfront
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Multilingual Staff
    • Self-Serve Laundry
    • Babysitting
    • Room Service
    • Business Centre with Internet Access
    • Laundry Service
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Tennis Court
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$173 - US$437 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Family Hotel in Cancun
    • #16 Romantic Hotel in Cancun
    • #23 Top resorts Hotel in Cancun
    • #24 Luxury Hotel in Cancun
    • #25 On the Beach Hotel in Cancun
    Photos
    Traveller (1151)
    Pool & Beach (487)
    Room & Suite (414)
    Dining (114)
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    Questions & AnswersAsk a question
    Jason P
    We are coming in June. We have not purchased all inclusive. We will be traveling around a lot and really only relaxing a couple days. If we do stay with non-inclusive do you still offer transportation to the hot spots near Royal Sands? Do we still have access to sit at the beach chairs? Can we still use the volleyball nets? Basiclly what is included in a stay that does not include the all-inclusive?
    28 April 2017|
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    borotraveler55
    What can and bottled beers are offered?
    24 April 2017|
    Answer
    Response from Sandra R | Property representative |
    Hello borotraveler55, If you're referring to the beer included in the all-inclusive package, draft beers of the following brands are available: Negra Modelo, Modelo Especial, Dos Equis Lager, and Dos Equis Ambar. Canned... More
    0
    Votes
    LIMOM220
    Are the pools heated during the winter months?
    24 April 2017|
    Answer
    Response from Sandra R | Property representative |
    Hello LIMOM220, Pools are always kept at 30 degrees Celsius (86 °F). Let me know if you have any further questions. Warm Regards.
    0
    Votes
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