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Sandos Cancun Lifestyle Resort

4,465 reviews
#29 of 177 Hotels in Cancun
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Traveller (4179)
Pool & Beach (901)
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Overview
  • Excellent64%
  • Very good22%
  • Average8%
  • Poor3%
  • Terrible3%
Travellers talk about
“seasons restaurant”(147 reviews)
“st trop”(105 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
All hotel details
Offers from Sandos Cancun Lifestyle Resort
Offers & Announcements: GET 10% EXTRA DISCOUNT
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Reviews (4,465)Write a Review
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All reviewsseasons restaurantst tropluxury experiencezango restaurantroyal elitethe penthousegreeted with champagnetennis courtssmaller resortcasino nightpool sidepool restaurantconcierge desksteam roomcevichemexican nightturn down service
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1 - 5 of 3,157 reviews
Reviewed 2 days ago

This resort was the worst experience I have had in Cancun. The food was the only highlight of this hotel. First of all we booked and paid for a King size bed, they put us in a double bed room and their option to fix...More

1  Thank AnnB26
Response from Web Relations C, Director General at Sandos Cancun Lifestyle ResortResponded yesterday

Dear AnnB26, Your opinion is very important for us; we are seriously concerned to know the details that might have had marred your personal experience. Don't hesitate to contact us at webrelations.cancun@sandos.com Best Regards, Sandos Cancun Lifestyle Resort

Hotel's Favourite
Reviewed 12 December 2017

This is a quaint yet perfect vacation destination. The rooms are spacious, clean and because of how the property is situated - all rooms have a view of the ocean. The beds are the most comfortable beds we have ever slept on in any of...More

8  Thank Michael N
Response from Web Relations C, General Manager at Sandos Cancun Lifestyle ResortResponded 13 December 2017

Dear Michael N, On my personal behalf and the Sandistas', please accept our sincere and many thanks for having taken the time to review your experience in our prestigious resort. Thank you for sharing your feedback with us, which is a positive one and we...More

A TripAdvisor Member
1
Reviewed 2 days ago via mobile

The resort was super clean and they almost jumped through hoops to make sure you had a great time. They even went out of their way to to this for us to our surprise. All around great staff!!! The room service was included and they...More

Thank A TripAdvisor Member
Response from Web Relations C, Director General at Sandos Cancun Lifestyle ResortResponded yesterday

Dear guest, Firstly, congratulations on your 30th anniversary! We are glad to know your stay was marvelous one and all the staff members left an excellent impression on you, enough for you to come back soon. Best Regards, Martina Rodríguez. General Manager Sandos Cancun Lifestyle...More

Reviewed 3 days ago

We’ve been going to Sandos Cancun for years, but this is probably going to be the last time. One of differentiating features of Sandos has always been that it offers tennis, even though the courts were never in great shape. But now the tennis courts...More

2  Thank SuperDaveAbroad
Response from Web Relations C, Director General at Sandos Cancun Lifestyle ResortResponded 2 days ago

Dear SuperDaveAbroad, First of all, on behalf of Sandos Cancun Lifestyle Resort, we would like to sincerely thank you for your preference all these years. It's concerning and unfortunate to know your experience this time didn't exceed your expectations as always due to our recent...More

Reviewed 4 days ago

This was a very clean resort,rooms were spacious and comfortable, room service was included which is served very quickly and hot, staff are very friendly and most speak good English. If you are going for relaxation this is the place to go, service is great,...More

Thank Tonyonthelake
Response from Web Relations C, Director General at Sandos Cancun Lifestyle ResortResponded 3 days ago

Dear Tonyonthelake, On my behalf and the Sandistas', please receive our warmest thanks for your kind and honest review. Thank you for giving us the opportunity to show you a true exclusive "Lifestyle" experience recently, it was honoring to welcome you in our prestigious resort....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Beachfront
Restaurant
Free Parking
Spa
Free High Speed Internet ( WiFi )
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Tennis Court
Spa
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$256 - US$721 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Romantic Hotel in Cancun
#13 Business Hotel in Cancun
#23 Spa Hotel in Cancun
#27 Top resorts Hotel in Cancun
#28 Luxury Hotel in Cancun
#29 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$256 - US$721 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Romantic Hotel in Cancun
#13 Business Hotel in Cancun
#23 Spa Hotel in Cancun
#27 Top resorts Hotel in Cancun
#28 Luxury Hotel in Cancun
#29 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (4179)
Pool & Beach (901)
Room & Suite (814)
Dining (556)
Family and Play Areas (41)
Business Centre & Event Rooms (23)
Amenities (21)
Questions & Answers
Ask a question
paTerri25
21 February 2018|
AnswerShow all 2 answers
Response from Tonyonthelake | Reviewed this property |
Yes it wasn't a problem but you needed sleeves. Short sleeves were fine but no tank tops
0
Votes
Aj D
11 February 2018|
AnswerShow all 2 answers
Response from richmond4th | Reviewed this property |
they have enclosed ST.Trop with glass dorrs that can open at night. It was Italian dinner the night we ate there. Very good.
0
Votes
jlprevost
9 February 2018|
AnswerShow all 2 answers
Response from ChrisS0415 | Reviewed this property |
It was on a Saturday!! Very fun.
0
Votes
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Room Tips
"Pick a different hotel!"
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"All rooms are a good location, that's the benefit of a smaller resort"
Read review
"me and my wife had a ocean view and we enjoyed the 7th floor room with this view"
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"All rooms seemed very nice."
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