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Secrets The Vine Cancun

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7,165 Reviews from our TripAdvisor Community

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Showing 6,041: English reviews
Morris
Reviewed yesterday NEW

This resort exceeded every expectation we had. The facility and staff were top notch. As a first tim all inclusive guest I was pleasantly surprised by the quality and selection of the food. The preferred club is well worth it. The 12th floor pool is amazing!

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Helpful?
Thank rileykirk52
Orlando, Florida
Reviewed 2 days ago NEW

I paid $500+ a night for a Jr. Suite, with an Ocean view. When I checked in, I told the staff THREE different times that I wanted a quiet room. I said I go to bed early, get up early to hit the gym and didn't want to hear music from parties at that hotel, or the hotels nearby. All...

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Helpful?
1Thank sunstorm2016
SecretsTheVine, Director General at Secrets The Vine Cancun, responded to this review

Dear sunstorm2016; We appreciate you have taken the time to write a review about your stay at our resort. We regret to learn that your sleep experience was unfortunately not as expected due to the property next door, this situation does not meet the usual standards and therefore, it came up as a surprise for us as well, we are...

Dewsbury, United Kingdom
Reviewed 2 days ago NEW

Just returned from our two weeks holiday at Secrets The Vine and would highly recommend, we didn't want to come home! The service received throughout our stay from check in to check out was superb and two staff in particular deserve special mentions, Gustavo at the beach and Itaz who was a beach server and also later moved to the...

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1Thank Dave-L12345
Reviewed 2 days ago NEW

The hotel was very modern, clean and sleek. The beach was amazing and greatly enhanced by Gustavo the beach butler. The restaurants were also delicious. The service was very good and the english speaking staff was very helpful.

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1Thank Daniel K
Reviewed 2 days ago NEW

We weren't sure what to expect; all-inclusive vacations are not typically our favourite, but due to some health issues in each of our families, my partner and I decided we wanted to be able to get back to Canada quickly if we needed to. However, our stay at Secrets the Vine was magical. The room - a Junior Suite Preferred...

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1Thank ArielWasHere
London, United Kingdom
Reviewed 2 days ago NEW

From the moment we arrived at Secrets we felt very welcome and were greeted with a cool glass of sparkling wine which was exactly what we needed after travelling for around 11 or so hours. We stayed in a preferred club ocean view room which did not lack in luxury, comfort and amenities. From a nespresso machine to premium toiletries...

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2Thank 4nn1ta
Reviewed 2 days ago NEWvia mobile

The Hotel is magnificently furnished, it is beautiful, I had to say this first because the decor is truly breathtaking, the rooms as well as the public areas. Ok, but moving on from the furniture, we had reserved a preferred junior suite with a sea view, and from the moment we got there the staff treated us very attentively, they...

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1Thank Luis C
Reviewed 3 days ago NEWvia mobile

To cut a long story short, i would highly reccomend this hotel and would definately come back. The hotel was beautiful, with a large lounge area, nice pool area, all restaurants were very pretty, the beach was also well kept. The rooms were very big, but could do with some minor minor repairs (would not let this stop you from...

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1Thank Mia J
West Bloomfield, Michigan
Reviewed 3 days ago NEW

My husband and I were looking for a last minute luxury resort for a one week minimoon. We found incredible reviews on Tripadvisor and decided to travel to Secrets The Vine. We had never stayed at a Secrets property before, but we were looking for an adults only resort for our honeymoon. We booked our entire trip less than a...

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1Thank saribrooke
Barnegat, New Jersey
Reviewed 3 days ago NEW

This is our second trip to Secrets The Vine. We love the variety and quality of the food, the staff are wonderful and the building is ultramodern, clean comfortable. The beaches and pools are very relaxing...never had a hard time finding a comfy lounge chair and no waiting for drinks or food...the staff are right on it. We booked this...

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Helpful?
Thank tkeo2

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Escape to the heart of Cancun at Secrets The Vine Cancun. This adults-only, ultra-chic, contemporary resort offers all the indulgences of Unlimited-Luxury(R), starting with 497 modern, elegant guest rooms and suites, 24-hour room service and pool and beach wait service. The 497 graciously appointed guest rooms and suites comes complete with Italian porcelain and teak wood furnishings and sleek, private terraces overlooking the crystal-clear Caribbean Sea and Laguna Nichupte. All guest rooms and suites are equipped with luxurious amenities including 24-hour room and concierge services,daily refreshed mini-bar, smart TVs and much more. Plus, stay connected with Unlimited Connectivity -offering free WiFi and free calling to the U.S. and Canada and more. The experience continues with limitless access to six gourmet restaurants and top-shelf spirits served at the six modern bars and lounges throughout the resort plus 24-hour dining options allow guests to devour late night bites at The Vine Café or stay in and order room service. Sommelier-led wine tastings with some of the world's finest wine collections with wine pairings and wine education are available for all guests to partake in. The Vine Bazaar, a contemporary and unique centralized venue adorned cozy café, relaxing terrace and more indulgent gourmet fare and beverages. All topped off by an array of exciting live entertainment and the added option to visit nearby participating resorts for a night out with the Sip, Savor & See Dining Experience. Relax by one of three sparkling swimming pools, partake in many of the daily activities that are offered, or enjoy a spa treatment at the exquisite Secrets Spa by Pevonia(R), boldly inspired by cave-like structures and natural cenotes of the area. Hit the links with complimentary greens fees at a nearby championship course, or partake in Sommelier-led wine tastings. Whether you're doing it all or doing nothing at all Secrets The Vine Cancun is the ultra-chic destination to indulge in pure luxury. Secrets The Vine Cancun - Sparkling. Elegant. Bold. ... more   less 

Additional Information about Secrets The Vine Cancun

Address: Blvd. Kukulcan Km. 14.5 | Retorno del Rey, Lot 38 + 38-b, Zona Hotelera, Cancun 77500, Mexico (Formerly Secrets The Vine Cancun Resort & Spa)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: RM1,627 - RM4,876 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Secrets The Vine Cancun 5*
Number of rooms: 497
Reservation Options:
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Hotel Style:
#1 Business Hotel in Cancun
#3 On the Beach Hotel in Cancun
#3 Top resorts Hotel in Cancun
#3 Luxury Hotel in Cancun
#3 Spa Hotel in Cancun
#11 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Secrets The Vine Cancun staff and other travellers.
733 questions
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Questions? Get answers from Secrets The Vine Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not expect a quiet room.”
 of 5 bubbles sunstorm2016, 9 Dec 2016 | Read review
“Preferred is a great option; well worth the $30/night premium”
 of 5 bubbles ArielWasHere, 9 Dec 2016 | Read review
“Would recommend staying in a preferred club room”
 of 5 bubbles 4nn1ta, 9 Dec 2016 | Read review
“Stay on south side of building or beach front to avoid LOUD HVAC hum from building next door.”
 of 5 bubbles tkeo2, 8 Dec 2016 | Read review
“City view, Lagoon view and Ocean view from one room. AMAZING!”
 of 5 bubbles DanaLam, 8 Dec 2016 | Read review
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