We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
01/10/2017 02/10/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Paradisus Cancun

    Boulevard Kukulcan Km 16.5, Cancun 77500, Mexico
    Hotel website
    Save
    Lowest prices for your stay
    Are these the right dates for your stay?
    Select your travel dates to find the lowest prices.
    01/10/2017 02/10/2017
    US$309
    US$245
    SAVE US$64
    US$259
    US$309
    Traveller (7698)
    Pool & Beach (1705)
    Room & Suite (1075)
    Hard Rock Hotel Cancun
    9,735 reviews
    #10 of 176 hotels in Cancun
     
    Fiesta Americana Condesa Cancun All Inclusive
    8,173 reviews
    #13 of 176 hotels in Cancun
     
    JW Marriott Cancun Resort & Spa
    4,346 reviews
    #12 of 176 hotels in Cancun
     
    Sandos Cancun Lifestyle Resort
    4,224 reviews
    #28 of 176 hotels in Cancun
     
    Overview
    • Excellent65%
    • Very good23%
    • Average8%
    • Poor2%
    • Terrible2%
    Travellers talk about
    “market grill” (709 reviews)
    “royal service” (1,342 reviews)
    “blue agave” (440 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Paradisus Cancun
    Special Offer: Up to 15% MeliáRewards
    Hotel deals
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Hard Rock Hotel Cancun
    9,735 reviews
    #10 of 176 hotels in Cancun
     
    Fiesta Americana Condesa Cancun All Inclusive
    8,173 reviews
    #13 of 176 hotels in Cancun
     
    JW Marriott Cancun Resort & Spa
    4,346 reviews
    #12 of 176 hotels in Cancun
     
    Sandos Cancun Lifestyle Resort
    4,224 reviews
    #28 of 176 hotels in Cancun
     
    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 13 partner sites to see rooms from US$245.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Cancun hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "099b565d271d4a1797af12ffcd4f0600", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":282106,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32475483],"additionalContentIds":[],"pollCount":0,"checkin":{"day":1,"month":10,"year":2017},"checkout":{"day":2,"month":10,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":259,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"099b565d271d4a1797af12ffcd4f0600","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":309,"lowestMetaPrice":245,"additionalPartner":false,"highestMetaPriceDisplay":309,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":309,"lowestMetaPrice":245,"highestMetaPriceDisplay":309,"hotelName":"Paradisus Cancun","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjA5OWI1NjVkMjcxZDRhMTc5N2FmMTJmZmNkNGYwNjAwIiwiQUlLIjoiMTI5Yjc3MjZiODA1NGM4ZGEzZWNjODk3YWY2YTU2MjgifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "01/10/2017", "checkOut": "02/10/2017", "lowestPrice": "US$245", "hasDates": true, "hacComplete": true, "contentIdMappings": {"54221050":"TravelocityEWS","32475483":"BookingCom","110561216":"MeliaIB","109225701":"HotelsCom2IB","65686129":"Hotwire","78327045":"PricelineIB","32618078":"Expedia"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (9,414)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 5,933 reviews

    Reviewed 3 days ago

    The main thing keeping me from rating 5 stars is the fact that tipping is expected with everything you do (especially in the restaurants and by the pool side). If you want excellent service instead of okay service then be prepared to tip, even though...More

    Review collected in partnership with this hotel
    2  Thank sherylfR5299OR
    Response from Ricardo R, Gerente at Paradisus CancunResponded yesterday

    Dear user sherylfR5299OR Thanks for your comments. We are very happy to read these good reviews and we are honored to have been your host hotel in the Mexican Caribbean. As you mentioned, the qualities and good work of all who make up the great...More

    Reviewed 3 days ago via mobile

    My wife and I loved this hotel's beauty and ambiance. Stunning. We have traveled to Hawaii, Las Vegas, other locations in Mexico, Bahamas, Florida Keys....but we have never seen a more beautifully decorated, landscaped, maintained, and designed property. We loved the pool, the beach, and...More

    1  Thank James S
    Response from Ricardo R, Gerente at Paradisus CancunResponded yesterday

    Dear user Jimster123 I would like to start thanking you for the good comments you have shared with the traveling community. As you mention, for our team the highest priority will always be our guests. I want you to know that comments like this are...More

    Reviewed 6 days ago

    I deal with the Melia White House in London so knew what to expect of the brand. On entering the hotel it is distinctly Melia, but this is where it ends. For what is advertised as a family Hotel I cannot believe that pretty much...More

    Review collected in partnership with this hotel
    Thank clarew583
    Response from Ricardo R, Gerente at Paradisus CancunResponded 5 days ago

    Dear user clarew583 Thank you for sharing your comments. First of all, I would like to offer you the most cordial apology for any inconveniences that you may have had during your stay. I want you to know that for us our guests are the...More

    Reviewed 1 week ago

    My experience there was horrible from the time we got there until the time we left. We always book with family concierge. Upon our arrival, we have called ahead of time and requested that our room be ready upon our arrival, we were assured that...More

    Review collected in partnership with this hotel
    3  Thank davrak81
    Response from Ricardo R, Gerente at Paradisus CancunResponded 3 days ago

    Dear user davrak81 Thank you for sharing your comments with us. We regret that you had some inconveniences while you were stay with us. We regret that despite the great efforts our team made while you were here, your perspective of the hotel has been...More

    Reviewed 1 week ago via mobile

    We recently visited the Paradisus Cancun for a family vacation. We booked 2 rooms one with a beautiful ocean view. When we arrived, we were escorted to the concierge and checked in. We had been traveling since 3 am and were all exhausted, hungry and...More

    4  Thank jacarelli
    Response from Ricardo R, Gerente at Paradisus CancunResponded 6 days ago

    Dear jacarelli On behalf of all who make this great team I want to thank you for share your comments, It's an honor for us be part of the greatest memories that you have from this place. I want to take this opportunity to tell...More

    Hard Rock Hotel Cancun
    9,735 reviews
    #10 of 176 hotels in Cancun
     
    Fiesta Americana Condesa Cancun All Inclusive
    8,173 reviews
    #13 of 176 hotels in Cancun
     
    JW Marriott Cancun Resort & Spa
    4,346 reviews
    #12 of 176 hotels in Cancun
     
    Sandos Cancun Lifestyle Resort
    4,224 reviews
    #28 of 176 hotels in Cancun
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Free Parking
    • Free Internet
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Golf Course
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$279 - US$702 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Business Hotel in Cancun
    • #18 Family Hotel in Cancun
    • #19 Romantic Hotel in Cancun
    • #21 Top resorts Hotel in Cancun
    • #22 Luxury Hotel in Cancun
    • #23 On the Beach Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 678
    • Reservation Options
    • TripAdvisor is proud to partner with Prodigios Interactivos SA, Expedia, Orbitz, Hotels.com, BookIt.com, Booking.com, Travelocity, Agoda, Hotwire, Cancelon, Cheap Tickets, TripOnline SA, getaroom.com and HotelQuickly so you can book your Paradisus Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Gran Melia Cancun Hotel Cancun ,
    • Cancun Gran Melia ,
    • Grand Melia Cancun ,
    • Melia Cancun
    Add Photo Photos
    Traveller (7698)
    Pool & Beach (1705)
    Room & Suite (1075)
    Dining (784)
    Hotel & Grounds (4597)
    Family and Play Areas (114)
    Bathroom (79)
    Business Centre & Event Rooms (16)
    Nearby
    JW Marriott Cancun Resort & Spa
    4,346 reviews
    .49 km away
     
    Sandos Cancun Lifestyle Resort
    4,224 reviews
    .87 km away
     
    Fiesta Americana Condesa Cancun All Inclusive
    8,173 reviews
    .32 km away
     
    Hard Rock Hotel Cancun
    9,735 reviews
    .70 km away
     
    Nearby Restaurants
    Maki Taco
    340 reviews
    .69 km away
    Restaurante Careyes
    276 reviews
    .07 km away
    The White Box
    709 reviews
    .67 km away
    Tempo by Martin Berasategui
    938 reviews
    .05 km away
    Nearby Attractions
    Museo Maya de Cancun
    1,919 reviews
    1.21 km away
    Flamingo Mall
    27 reviews
    .05 km away
    Xenotes Oasis Maya
    1,975 reviews
    1.27 km away
    Manta Divers Cancun
    703 reviews
    1.27 km away
    Ask a question
    Questions & Answers
    raltamiano1983
    12 September 2017|
    Answer
    Response from Ricardo R | Property representative |
    Dear user raltamiano1983 Thank you for contacting us. I would like to share with you important information that I hope help you on your next vacation in Paradisus Cancun. The cost for family concierge services is subject to... More
    0
    Votes
    Google Translation
    Room Tips
    "The hotel has lagoon view and Ocean View I recommend Ocean view."
    Read review
    "Ocean view is awesone"
    Read review
    "Ocean Views are Fantastic!!!"
    Read review
    "Lagoon view rooms are quieter than ocean view rooms if you are in building 2, 3 or 4"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing