We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Paradisus Cancun

Melia.comUS$242*
View Deal
#22 of 181 Hotels in Cancun
Certificate of Excellence
GreenLeadersSilver level
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$365*
US$242*
Great Deal
US$285*
US$339*
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Paradisus Cancun
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

8,765 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 5,502: English reviews
Start your review of Paradisus Cancun
 Click to rate
Sharon, Pennsylvania
Reviewed today NEWvia mobile

Simply amazing! We had the most amazing time at Paradisus Cancun! We booked the royal service package and received nothing but royal service upon our arrival! Everything is extremely clean at this resort and everyone that is employed there is willing to help you in every way! I would like to extend a very special thanks to our butler Sakny!!!!...

 Report
Helpful?
Thank Chris112233
texas
Reviewed yesterday NEWvia mobile

We stayed 7 days and loved it. We traveled with our 5 yr old son and 18 month old daughter. Customer service was exceptional and the food & drinks were delicious. Our favorite restaurant was the blue agave. They served street tacos. The location was great just a few minutes from the airport. There was a bus stop at the...

 Report
Helpful?
1Thank cqtexas
Denver, Colorado
Reviewed yesterday NEW

There were lots of good things about Paradisus Cancun, but I found two things not so great. The grounds were lovely and well-kept. The pools were huge and well-kept. The service staff was excellent. The room was comfortable and quiet. So sleep was no problem. What I didn't like was the food. This is an all-inclusive with 9 restaurants, and...

 Report
Helpful?
Thank Jenene J
Queen Creek, Arizona
Reviewed yesterday NEWvia mobile

We stayed here after the Mei wasn't complete. What a treat! The rooms and bathrooms were very nice in the royal service area. The staff was wonderful, very nice and accommodating. We typically stay at Sandals properties so I do have to say I prefer not having to tote around money for tips. That being said my recommendation to anyone...

 Report
Helpful?
Thank Carol W
Chicago, Illinois
Reviewed yesterday NEW

I loved this place, it's paradise, I definitely would recommend to all of my friends and family, our experience was excellent, we went to celebrate my son's birthday and my daughters passing her professional career test

Review collected in partnership with Meliá Hotels International
 Report
Helpful?
Thank Q1934TUjosem
Gonzales, Texas
Reviewed 2 days ago NEWvia mobile

Decided on a quick 3 night adults only get away with only a month and half to plan it. Started research and was worried we were going to have to switch to playa or not adults only...fortunately I ran across this place and they were having a sale. We did Royal service with a group of 8. If you read...

 Report
Helpful?
Thank aggiemommy99
Burnsville, Minnesota
Reviewed 4 days ago NEW

I started out my visit wanting to move somewhere else. Our room wasn't very clean (crawling baby found multiple pieces of garbage/random stuff on the floor to chew), it was absurdly loud (as other reviewers have commented), and our "Lagoon view" was the roof of the building next door and a McDonalds. The pillows are, in fact, horrible (again, as...

 Report
Helpful?
Thank prplbunny
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Dear prplbunny We are more than happy to know our members are enjoying the greatest facilities that our resort has to offer. And I would like to take this chance to thank you for sharing with us these lasts experiences at Paradisus Cancún. Believe me your feedback helps us to be better every day, all comments are sent to those...

Reviewed 4 days ago NEW

recently we stayed at the paradisus cancun. the hotel is beautiful, and the staff go out of their way to make your stay as stress- free as possible. although there are a number of restaurants in the hotel, the daily buffets at NAOS RESTAURANT l(we were on an all inclusive package) were so good we never even got to any...

 Report
Helpful?
Thank Gumah
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Dear Gumah Thank you for sharing with the traveling community your experience at Paradisus Cancun hotel. We are very happy to know that the time you were with us enjoyed it to the fullest. Every day our task is seeking improvements and to implement programs that will help us get closer to our ultimate goal, the total satisfaction of our...

Boston, Massachusetts
Reviewed 4 days ago NEW

We stayed for 5 nights and booked the family concierge (highly recommend if you are traveling with young children). Alexander and Josue were our concierge attendants and were SO friendly to accommodate our every need. They brought candy, cookies, milk, and other surprises (like a balloon octopus in our bath tub that my daughter LOVED) and booked our reservations and...

 Report
Helpful?
Thank AG1227
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Dear AG1227 Thank you for bringing us these good comments about your visit to the Mexican Caribbean. We hope that the time spent with us has left you the best memories, I want you to know that our team is always in the best disposition of service. Do not hesitate to contact us for any additional information on your next...

Aldershot, United Kingdom
Reviewed 4 days ago NEWvia mobile

This is the best hotel I've ever stayed in. Staff were fabulous, spoke good English and put up with my bad Spanish. Everything you could possibly need is here. From Argentinian steak houses, to a pool bar and from scuba diving to speed boating activities available. Obviously excursions cost extra, but if you look around or even book online whilst...

 Report
Helpful?
Thank danp4006
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Dear danp4006 Thank you for sharing with the traveling community your most recent experience at the Paradisus Cancun hotel. We are delighted to know that you could fully enjoy your vacation with your family. I want to extend to you the most cordial invitation to stay with us again in the future so you can still enjoy the wonderful things...

7,455 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (7188)
Viewed
Pool/Beach Area (1368)
Viewed
Hotel & Grounds (1261)
Viewed
Room/Suite (523)
Viewed
View from Room (364)
Viewed
Dining (623)
Viewed
Family/Play Areas (110)
Viewed
Bathroom (69)
Viewed
Business Centre/Function Rooms (16)
Viewed
0:48
Videos (8)
Viewed
Other (2846)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (226)
Viewed
Amenities (39)
Viewed
Beach (10)
Viewed
Deluxe Ocean View Room (26)
Viewed
Ocean View One Bedroom Suite (22)
Viewed
Pools (25)
Viewed
Red Level Deluxe Ocean View (21)
Viewed
Dining (11)
Viewed
The Hotel (72)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (41)
Viewed
Hotel & Grounds (14)
Viewed
Dining (3)
Viewed
Pool/Beach Area (3)
Viewed
Other (21)
14/05/2017 15/05/2017
Hotels you might also like...
Travellers also viewed these Cancun hotels
3.6 km away
Beach Palace
Beach Palace
#14 of 181 in Cancun
5,701 reviews
0.3 km away
CasaMagna Marriott Cancun Resort
6.4 km away
Dreams Sands Cancun Resort & Spa
Show Prices
Show Prices
Show Prices
2.0 km away
Iberostar Cancun
Iberostar Cancun
#18 of 181 in Cancun
4,289 reviews
0.7 km away
Hard Rock Hotel Cancun
0.9 km away
Sandos Cancun Luxury Resort
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Free Internet
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Timeless Luxury with an Avant-Garde Flair Evocative of an ancient Mayan civilization; lavish architecture that rises into the sky and slips back into the sandy Cancun shore. Gran Meliá Cancun Resort is a 5-star, AAA 4-diamond beachfront resort, voluminous as it is elegant, decadent as it is distinguished. Gran Meliá Cancun's five majestic pyramids decorate this timelessly-tropical scene, revealing a backdrop of the Caribbean Sea. Four spectacular pools, luxurious guestrooms, dining and the hotel's renowned YHI Spa, one of the most prestigious in the world, are only a taste of a bold collection of services and amenities offered at this sleek, seductive and luxurious Cancun resort paradise. Positioned, carefully, in Cancun's Hotel Zone, Gran Meliá Cancun luxury hotel is within 5 minutes from the city's premier shopping centers, 15 minutes from the International Airport, and immediate proximity to the downtown and many exciting entertainment venues. A 9-hole, par 3 executive golf course, three lavish pools, and the signature YHI Spa offer the discerning guest a definitive means to leisure. Experience a hotel that radiates the beauty of the Yucatán Peninsula, and the privilege and compassion of Gran Meliá, premiere Cancun resorts. ... more   less 

Additional Information about Paradisus Cancun

Address: Boulevard Kukulcan Km 16.5, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: RM1,321 - RM2,499 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Paradisus Cancun 4.5*
Number of rooms: 678
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Prodigios Interactivos SA, Expedia, Orbitz, Hotwire, Hotels.com, Travelocity, TripOnline SA, getaroom.com and HotelQuickly so you can book your Paradisus Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Gran Melia Cancun Hotel Cancun
Cancun Gran Melia
Grand Melia Cancun
Melia Cancun
Hotel Style:
#7 Business Hotel in Cancun
#18 Family Hotel in Cancun
#19 Romantic Hotel in Cancun
#20 Top resorts Hotel in Cancun
#21 Luxury Hotel in Cancun
#22 On the Beach Hotel in Cancun
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Paradisus Cancun staff and other travellers.
819 questions
Ask a question

See all questions (819)

Questions? Get answers from Paradisus Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view is essential”
jenenej2015, 29 Apr 2017 | Read review
“Pay extra for ocean view - lagoon view was actually a roof and McDonald's.”
prplbunny, 26 Apr 2017 | Read review
“The best rooms are for members of Club Melia, they arfe not standard rooms but spacious with kitchens and living rooms.”
francon633, 24 Apr 2017 | Read review
“Look for building 2 or 3. A lower floor might be better for room size.”
, 20 Apr 2017 | Read review
“Families should try to stay on the side with family concierge as the pool on that side is quieter and does not contain a swim up bar.”
JTO_10, 19 Apr 2017 | Read review
5 of 5
Melia.com
US$242* /night
View Deal
Booking.comUS$285
Hotwire.comUS$339
TripAdvisorUS$242
View all 10 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates