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Paradisus Cancun

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#20 of 181 Hotels in Cancun
Certificate of Excellence
GreenLeadersSilver level
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Paradisus Cancun
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8,393 Reviews from our TripAdvisor Community

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Showing 5,261: English reviews
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New York
Reviewed yesterday NEWvia mobile

We just returned from a wonderful week long vacation. The hotel and the beach are beautiful. The food at the buffet is really good with a lot of variety. The extra expense for the family concierge level is worth every penny. Mitzy and Gloria are outstanding! They are very friendly and eager to assist with anything you need. They made...

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Helpful?
Thank Tadny
New York City, New York
Reviewed yesterday NEW

Mediocre hotel with great service, ok food, great beach location. But will not go back as the quality of the hotel rooms were old and small. We traveled through the Melia club, through RCI and it was very clear we were secondary guests and were not offered the same amenities or well cared for rooms as their club members. They...

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Thank nserra01
Georgia Coast, Georgia
Reviewed yesterday NEWvia mobile

My Fiancé and I blocked 19 rooms and signed a contract for us to have our wedding at Me Cancun. At this time the hotel was not under construction and we were told that the construction will be completed by December. When December came around we wanted to book to preview the hotel again in January and they said it...

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Thank travelchic138
New York, NY
Reviewed yesterday NEWvia mobile

Sadly, we'll we leaving this paradise in a few hours after a week of a nearly perfect vacation. This has been our 8th stay at Paradisus Cancun and each of them was better than the last. The staff are marvelous and the beach just couldn't be any better. I must admit that we also lucked out with barely a cloud...

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1Thank rzolt
boston
Reviewed yesterday NEWvia mobile

I rarely write reviews but I feel compelled to for Paradisus Cancun. I have been to many all inclusive hotels (Bahamas, Punta Cana, Jamaica) but this one was by far the best. We went Feb 16-Feb 23. The thing that sets this hotel apart from the other all inclusive hotel is the staff. They were unbelievable- attentive, friendly and fantastic....

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Thank jhs74
Reviewed 2 days ago NEWvia mobile

Beautiful. Food was varied and delicious. Pools,beach and rooms perfect. My only complaint is what looks like the best pool was reserved for "special guests-Melissa" or whatever. At the beginning of the week they lean hard on you to look at their timeshare and club. We did need to say no at least 3 times. Also music pretty loud but...

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Thank arashkow
Reviewed 2 days ago NEW

My husband and I celebrated our 25th anniversary at Paradisus Cancun. It was fabulous! The service was impeccable. I would definitely return and recommend to others. The food was delicious and everyone was very accommodating.

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Thank Stephanie Y
New York City, New York
Reviewed 2 days ago NEW

I rarely, if ever, write reviews of places even if they are really great. Yet, within a few hours of our stay at the Paradisus I had already made up my mind to write about this place. I haven't been on many vacations and this was only the second all-inclusive place I've stayed at. The thing is, in a place...

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2Thank SBWesley
New York City, New York
Reviewed 2 days ago NEW

This place was beautiful. First off I want to thank them for the complimentary upgrade to Royal Service. I also sat through the time share presentation and got 400 worth off spa credit for $50. My fiance and I got two 40 min massages and an hour to use the spa services (sauna,pool steam room) for the $50. Eduardo was...

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Thank Renee J
Reviewed 3 days ago NEW

Loved everything!!! Food, staff, resort - AMAZING. Flor and Laura on the beach were fab!! Christian in the "lobby" bar was the best. They somehow infuse beautiful scents into the atmosphere. You will not be disappointed!!

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Thank Anjanette B

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Timeless Luxury with an Avant-Garde Flair Evocative of an ancient Mayan civilization; lavish architecture that rises into the sky and slips back into the sandy Cancun shore. Gran Meliá Cancun Resort is a 5-star, AAA 4-diamond beachfront resort, voluminous as it is elegant, decadent as it is distinguished. Gran Meliá Cancun's five majestic pyramids decorate this timelessly-tropical scene, revealing a backdrop of the Caribbean Sea. Four spectacular pools, luxurious guestrooms, dining and the hotel's renowned YHI Spa, one of the most prestigious in the world, are only a taste of a bold collection of services and amenities offered at this sleek, seductive and luxurious Cancun resort paradise. Positioned, carefully, in Cancun's Hotel Zone, Gran Meliá Cancun luxury hotel is within 5 minutes from the city's premier shopping centers, 15 minutes from the International Airport, and immediate proximity to the downtown and many exciting entertainment venues. A 9-hole, par 3 executive golf course, three lavish pools, and the signature YHI Spa offer the discerning guest a definitive means to leisure. Experience a hotel that radiates the beauty of the Yucatán Peninsula, and the privilege and compassion of Gran Meliá, premiere Cancun resorts. ... more   less 

Additional Information about Paradisus Cancun

Address: Boulevard Kukulcan Km 16.5, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: RM1,550 - RM2,719 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Paradisus Cancun 4.5*
Number of rooms: 678
Reservation Options:
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Also Known As:
Gran Melia Cancun Hotel Cancun
Cancun Gran Melia
Grand Melia Cancun
Melia Cancun
Hotel Style:
#7 Business Hotel in Cancun
#18 Family Hotel in Cancun
#19 Romantic Hotel in Cancun
#19 Top resorts Hotel in Cancun
#20 Luxury Hotel in Cancun
#20 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Paradisus Cancun staff and other travellers.
737 questions
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Questions? Get answers from Paradisus Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Royal Service is w/o kids, Bay facing rooms are quieter”
 of 5 bubbles SBWesley, 24 Feb 2017 | Read review
“All rooms either view the ocean or the lagoon. Ocean is preferable, though.”
 of 5 bubbles artp52, 23 Feb 2017 | Read review
“upgrade to royal service and ask for beach front”
 of 5 bubbles jphillips2017, 22 Feb 2017 | Read review
“Best views would be ocean front”
 of 5 bubbles tobytaylor415, 22 Feb 2017 | Read review
“Pyramid 1 was older rooms”
 of 5 bubbles taniap110, 22 Feb 2017 | Read review
5 of 5