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05/02/2018 06/02/2018
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    Paradisus Cancun

    Boulevard Kukulcan, km 16.5, Cancun 77500, Mexico
    011 60 6531584320
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    05/02/2018 06/02/2018
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     161 people are viewing this hotel
    US$594
    US$397
    SAVE US$197
    US$420
    US$420
    Traveller (8071)
    Pool & Beach (1749)
    Room & Suite (1099)
    Overview
    • Excellent65%
    • Very good23%
    • Average8%
    • Poor2%
    • Terrible2%
    Travellers talk about
    “market grill” (750 reviews)
    “royal service” (1,415 reviews)
    “mole” (597 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Paradisus Cancun
    Offers & Announcements: Up to 15% MeliáRewards
    Hotel deals
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    Rooms
    5 Feb6 Feb
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (9,933)
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    1 - 5 of 6,249 reviews

    Reviewed 2 days ago via mobile

    Great Hotel and great location. Especially the Illy coffee shop close to the Reception area. In particular Milka and Florencia who were very welcoming and a pleasure to be around. The coffee in particular was great !More

    5  Thank Xglasgo
    Response from Jair P, Gerente at Paradisus CancunResponded yesterday

    Dear Xglasgo Thanks for these comments. was a pleasure to have you here. I want you to know that these comments will be shared with our team, who will be more than happy to know that their work was well recognized and appreciated. We hope...More

    Hotel's Favourite
    Reviewed 2 weeks ago

    This hotel is beautiful and is very well kept. The staff is very gracious and everyone greets you with a smile. They are there to accommodate your every need and they make you feel as if you are very special to them. The food at...More

    3  Thank gibson4475
    Response from Jair P, Gerente at Paradisus CancunResponded 2 weeks ago

    Dear gibson4475 I want to extend you my warmest gratitude for sharing with us the wonderful moments that you lived in your recent vacations in Paradisus Cancun. We are proud to know that our team meets the objective of providing the best to you and...More

    Reviewed 2 days ago via mobile

    We have been in Cancun for 13 nights and decided to treat ourselves to a night all inclusive before our flight home. Hotel is gorgeous and manicured beautifully.Rooms we had were lovely too Check in is a nightmare- we were moved from 3 lines before...More

    1  Thank Lesley_ann_blood
    Response from Jair P, Gerente at Paradisus CancunResponded yesterday

    Dear Lesley_ann_blood I want to take this moment to thank you for comments; all the feedback given to us helps us find all areas of opportunity that we have in the hotel, for us, our guests are paramount and always a pleasure to know that...More

    Reviewed 3 days ago

    Cannot find a better place to vacation -- our stay at the Paradisus is always a five star experience. The staff and facility never cease to amaze us. The weather is usually very good also. I realize there have been travel alerts for Mexico in...More

    Review collected in partnership with this hotel
    1  Thank Tom G
    Reviewed 3 days ago

    I was at the resort for 5 days for my Noevir (Japanese Skincare Company) 2018 Convention. It was a very beautiful resort. The entrance was grand, the inside was beautiful, everything layout perfectly. The outdoor areas was beautiful too, with a few swimming pools all...More

    2  Thank VWCalgary
    Response from Jair P, Gerente at Paradisus CancunResponded 2 days ago

    Dear VWCalgary I want to take this moment to thank you for comments; all the feedback given to us helps us find all areas of opportunity that we have in the hotel, for us, our guests are paramount and always a pleasure to know that...More

    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Free Parking
    • Free Internet
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Golf Course
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$236 - US$604 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Business Hotel in Cancun
    • #15 Family Hotel in Cancun
    • #19 Romantic Hotel in Cancun
    • #22 Top resorts Hotel in Cancun
    • #23 Luxury Hotel in Cancun
    • #24 On the Beach Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 678
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, BookIt.com, Hotels.com, Travelocity, Orbitz, getaroom.com, HotelQuickly, TripOnline SA and Cancelon so you can book your Paradisus Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Gran Melia Cancun Hotel Cancun ,
    • Cancun Gran Melia ,
    • Grand Melia Cancun ,
    • Melia Cancun
    Add Photo Photos
    Traveller (8071)
    Pool & Beach (1749)
    Room & Suite (1099)
    Dining (796)
    Hotel & Grounds (4883)
    Family and Play Areas (116)
    Bathroom (84)
    Business Centre & Event Rooms (16)
    Nearby
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    Ask a question
    Questions & Answers
    syltru5
    22 January 2018|
    Answer
    Response from Denise T | Reviewed this property |
    We did not stay in Royal service area and our coffee was a regular coffee pot. We actually ordered coffee by room service each morning. Room service is included at no charge.
    0
    Votes
    JimInIllinois
    22 January 2018|
    Answer
    Response from Denise T | Reviewed this property |
    We usually stayed at the main pool (the one with the swim up bar) and no it is not heated but if felt just fine, it was a perfect temperature. I think the pool over by the Royal level is heated (the one next to Royal... More
    0
    Votes
    Room Tips
    "No USB outlet"
    Read review
    "Go with the Ocean View! It's worth it"
    Read review
    "I loved the balconies facing the lagoon. Lots of noise coming up to rooms even at 8th floor from ground..."
    Read review
    "Rooms in the royal service area are quieter."
    Read review
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