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Paradisus Cancun

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Traveller (9590)
Pool & Beach (1966)
Room & Suite (1362)
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25 Nov26 Nov
1 room, 2 adults, 0 children
Standard Room
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  • Excellent64%
  • Very good23%
  • Average8%
  • Poor3%
  • Terrible2%
Certificate of Excellence
GreenLeaders Silver level
Timeless luxury with an avant-garde flair evocative of an ancient Mayan civilization; lavish architecture that rises into the sky and slips back into the sandy Cancun shore. Gran Melia Cancun Resort is a 5-star, AAA 4-diamond beachfront resort, voluminous as it is elegant, decadent as it is distinguished. Gran Melia Cancun's five majestic pyramids decorate this timelessly-tropical scene, revealing a backdrop of the Caribbean Sea. Four spectacular pools, luxurious guestrooms, dining and the hotel's renowned YHI Spa, one of the most prestigious in the world, are only a taste of a bold collection of services and amenities offered at this sleek, seductive and luxurious Cancun resort paradise. Positioned, carefully, in Cancun's Hotel Zone, Gran Melia Cancun luxury hotel is within 5 minutes from the city's premier shopping centers, 15 minutes from the International Airport, and immediate proximity to the downtown and many exciting entertainment venues. A 9-hole, par 3 executive golf course, three lavish pools, and the signature YHI Spa offer the discerning guest a definitive means to leisure. Experience a hotel that radiates the beauty of the Yucatan Peninsula, and the privilege and compassion of Gran Melia, premiere Cancun resorts.
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Property amenities
Room Service
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Free Parking
Wheelchair Access
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Room features
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Refrigerator in room
Good to know
Lagoon View
Lake View
Hotel links
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Hotel deals
Reviews (11,334)
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All reviews market grill royal service mole blue agave family concierge bali beds avenue bar naos restaurant yhi spa kids zone main pyramid dinner reservations personal butler ocean view sushi butler service tacos
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171 - 175 of 7,184 reviews
Reviewed 8 September 2018

Royal service was amazing and 100% worth the money. We enjoyed every minute. The room was nice, the private pool and restaurant were great, the spa was amazing, it was all wonderful. Really enjoyed the pineapple party as well!More

Review collected in partnership with Meliá Hotels International
Thank Whitney H
Response from Jair P, Gerente at Paradisus CancunResponded 11 September 2018

Dear Whitney H For us your comments are great joy, through this platform, we can know that our team is on the right path in the pursuit of perfection. That is why we thank you for the comments you have left us, I can assure...More

Reviewed 7 September 2018

Its shocking that the hotel is as old as it is. It is in great shape and obviously had been updated but it looks amazing. And clean. The service/staff were awesome. Friendly, always smiling very attentive. We will be going back. Please make sure u...More

Review collected in partnership with Meliá Hotels International
Thank CNat70
Response from Jair P, Gerente at Paradisus CancunResponded 11 September 2018

Appreciable CNat70 Thank you for sharing with your travel community your most recent experience at our hotel. We hope to be able to count on your visit again in the future so that you can continue to enjoy the wonders of this beautiful country. Please...More

Reviewed 7 September 2018 via mobile

Nice place. We stayed at tower 1. The area seems always clean. They fixed our room twice in a day. The staff are always helpful on everything you need. You can always expect courteous and friendly staff and people around here in Mexico. We opted...More

Thank 24K60763
Response from Jair P, Gerente at Paradisus CancunResponded 7 September 2018

Dear 24K60763 Thank you for these words, we also thank you for helping us to improve through your comments. Believe me that for our team this feedback is crucial for the improvement of all our services. I can assure you that your comments will be...More

Reviewed 7 September 2018

I will keep my review to information that I was looking for prior to my trip that I couldn't find along with my personal review of Paradisus Cancun. Note this was our 4th Paradisus location after Paradisus Los Cabos, Punta Cana, La Esmeralda. The trip...More

8  Thank tkim115
Response from Jair P, Gerente at Paradisus CancunResponded 11 September 2018

Dear Thomas K We are more than happy to have filled with good experiences your most recent visit to the Mexican Caribbean. Today our brand stands out as one of the most outstanding in hotel services, thanks to the efforts of our team. Our mission...More

Reviewed 6 September 2018 via mobile

My best friend and I stayed with Paradisus Cancun back in May for my 30th birthday. From the moment we arrived the staff was nothing short of amazing. We arrived later in the evening, but were greeted with smiling faces. They already had us scheduled...More

Thank Liz S
Response from Jair P, Gerente at Paradisus CancunResponded 7 September 2018

Dear Liz S We thank you for sharing your last experience with us. We are sure that this will not be the only time we see you in this wonderful place. Please allow us to pamper you with the great wonders that only the Mexican...More

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Questions & Answers
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12 November 2018|
Response from gifrah | Reviewed this property |
If I remember correctly, “Fuego” and I think there was one more, an asian one.
10 November 2018|
Response from Charles M | Reviewed this property |
Difficult to say because I upgraded several rooms (3) for differing periods of time. I didn't ask for a breakdown. Suffice it to say that it wasn't cheap.
Room Tips
"Request a room on a high floor"
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"Ocean suit"
2 days ago
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"Consider upgrade to Royal Service if you're an adult that wants a relaxing vacation."
5 days ago
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"very nice ocean view"
6 days ago
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US$254 - US$756 (Based on Average Rates for a Standard Room)
gran melia cancun hotel cancuncancun gran meliagrand melia cancunmelia cancun
MexicoYucatan PeninsulaQuintana RooCancun
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