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Paradisus Cancun

9,737 reviews
#24 of 176 Hotels in Cancun
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Traveller (7931)
Pool & Beach (1727)
Room & Suite (1085)
Overview
  • Excellent65%
  • Very good23%
  • Average8%
  • Poor2%
  • Terrible2%
Travellers talk about
“market grill”(728 reviews)
“royal service”(1,381 reviews)
“mole”(581 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.5 Star Hotel
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Offers from Paradisus Cancun
Special Offer: Up to 15% MeliáRewards
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Rooms
24 Dec25 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (9,737)Write a Review
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181 - 185 of 6,118 reviews
Reviewed 25 September 2017

Went with a large group (ages from 4 to 75) late August and everyone had ball! Family concierge ocean view is the way to go - we got wonderful service from our concierge Fernanda, who helped with reservations and useful info. She also did something...More

Thank hummingbirdisle
Response from Ricardo R, Gerente at Paradisus CancunResponded 26 September 2017

Dear user hummingbirdisle On behalf of the entire Paradisus Cancun team, I want to thank you for recognizing the effort and dedication of all of them. We thank you in the same way for sharing these good comments about your most recent experience with us....More

Reviewed 24 September 2017

It was our first time giving the all-inclusive resort a go, and Paradisus was a great start. If you are in the mood for a relaxing, no hassle vacation, this is a great place to go experience that. If you have kids who like water...More

Review collected in partnership with Meliá Hotels International
Thank Roland S
Response from Ricardo R, Gerente at Paradisus CancunResponded 26 September 2017

Dear Mr Roland S It gives us great joy to know that your vacation with us was full of good times. For our team it will always be a priority to offer the best we have. Thank you, on behalf of all our colleagues, for...More

Reviewed 23 September 2017

If you're considering booking a stay at Paradisus Cancun...Just book it! You will certainly not be disappointed. I don't have one bad word to say about this place, from the second we arrived we didn't have to lift a finger. The grounds are beautiful, both...More

2  Thank Luke D
Response from Ricardo R, Gerente at Paradisus CancunResponded 24 September 2017

Dear Luke D We are happy to know that the time you spent with us enjoyed it to the fullest and enjoying the great amenities and services that we can only offer at Paradisus Cancun. On behalf of our team, I would like to extend...More

Reviewed 22 September 2017

I just hope Paridisus would clarify the fine print on what was purchased and booked. I booked a Kings size bed not a two twin size bed. I felt Karen and Sergio was giving us the run around, either give us an upgrade or give...More

Review collected in partnership with Meliá Hotels International
2  Thank petermantungw
Response from Ricardo R, Gerente at Paradisus CancunResponded 25 September 2017

Dear user petermantungw We are glad to know that your holiday with us was a success. I take this moment to thank you for the time invested in sharing with us your most recent experience. We hope that in the future you will give us...More

Reviewed 20 September 2017

We stay in the Royal Suites. Our butler Edwardo was excellent. He made our dinner reservations, cabana bed reservations, sent 4 liquor bottles to our room, chilled champagne & glasses with romantic flower petals (twice). The nightly bed turn down with chocolates and bed "runway"...More

Review collected in partnership with this hotel
2  Thank Kathy A
Response from Ricardo R, Gerente at Paradisus CancunResponded 25 September 2017

Dear Kathy A It is a pride to know that your last experience with us will leave you the best memories of this wonderful destination. We hope it is not the only time you visit us and we hope that in the future you will...More

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Traveller (7931)
Pool & Beach (1727)
Room & Suite (1085)
Dining (792)
Hotel & Grounds (4788)
Family and Play Areas (114)
Bathroom (81)
Business Centre & Event Rooms (16)
About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Free Parking
Free Internet
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Golf Course
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$267 - US$779 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Cancun
#15 Family Hotel in Cancun
#19 Romantic Hotel in Cancun
#22 Top resorts Hotel in Cancun
#23 Luxury Hotel in Cancun
#24 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$267 - US$779 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Cancun
#15 Family Hotel in Cancun
#19 Romantic Hotel in Cancun
#22 Top resorts Hotel in Cancun
#23 Luxury Hotel in Cancun
#24 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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