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Paradisus Cancun

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Traveller (8815)
Pool & Beach (1901)
Room & Suite (1264)
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Overview
  • Excellent65%
  • Very good23%
  • Average8%
  • Poor2%
  • Terrible2%
Travellers talk about
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AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (10,518)
There are newer reviews for Paradisus Cancun
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6,678 results
Traveller rating
4,082
1,628
623
177
168
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4,082
1,628
623
177
168
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41 - 45 of 6,678 reviews
Reviewed 1 week ago

We booked this trip before we knew we were pregnant. We stayed in the Royal Service area. We had such a great time meet some really cool people. Our butler Hector was incredible one night he decorated our room for the baby complete with sparkling...More

Review collected in partnership with Meliá Hotels International
Thank Jamie W
Response from Jair P, Gerente at Paradisus CancunResponded 1 week ago

Dear Jamie W It is a pleasure for us to have been your host hotel. I take this moment to thank you for the good comments that you have left us through TA. We hope that in the you will give us the opportunity to...More

Reviewed 1 week ago

Overall, great resort. Traveled with adult children, but this resort was very accommodating with younger children. The All Inclusive was great. Tipping seemed to be expected, which was a little disappointing. Also, our concierge was not available/helpful all the time, but that was expected.More

Review collected in partnership with RCI
Thank William B
Response from Jair P, Gerente at Paradisus CancunResponded 1 week ago

Dear William B How nice to know that your experience here left good memories for you and your family. Thank you for taking the time to share your comments with us. I want to extend to you the most cordial invitation to return with us...More

Reviewed 1 week ago

I cannot say enough things about this amazing hotel!! The food was so good! Great atmosphere, but the number one thing I loved about the resort was the NO STAWS and reusable cups! So happy to see a resort not allowing straws that ultimately end...More

Thank SHAUNA C
Response from Jair P, Gerente at Paradisus CancunResponded 1 week ago

Dear SHAUNA C Thank you for sharing with the travel community your most recent experience in our hotel. We are happy to know that the time you spent here was full of good experiences. Thanks to the collaboration of our team you could enjoy the...More

Reviewed 1 week ago via mobile

We stayed at the Paradisus from the last week of May into April and booked the family concierge service,Maria & Gloria looked after everything, they are super stars,they managed everything from my daughter's kids club activities to my son's football and volleyball games, our restaurants,...More

Thank xris36
Response from Jair P, Gerente at Paradisus CancunResponded 1 week ago

Appreciable xris36 We are more than proud to have met your expectations. For us there is no greater reward than that of our good work. I want to thank you on behalf of all who work here, for taking the time to share this grateful...More

Reviewed 1 week ago via mobile

I'm not one to write reviews but I've never been more impressed with a property. Managed perfect, employees gracious and well trained. The food was excellent, did not have a single bad meal. This is the best kept secret in Mexico. Hats off to Dan8al...More

Thank Glenn D
Response from Jair P, Gerente at Paradisus CancunResponded 1 week ago

Appreciable Glenn D Thank you for sharing with your travel community your most recent experience at our hotel. We hope to be able to count on your visit again in the future so that you can continue to enjoy the wonders of this beautiful country....More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Free Parking
Free Internet
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Golf Course
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$277 - US$609 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Cancun
#15 Family Hotel in Cancun
#19 Romantic Hotel in Cancun
#25 Top resorts Hotel in Cancun
#25 Luxury Hotel in Cancun
#27 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$277 - US$609 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Cancun
#15 Family Hotel in Cancun
#19 Romantic Hotel in Cancun
#25 Top resorts Hotel in Cancun
#25 Luxury Hotel in Cancun
#27 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (8815)
Pool & Beach (1901)
Room & Suite (1264)
Dining (822)
Family and Play Areas (117)
Amenities (88)
Business Centre & Event Rooms (17)
Questions & Answers
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faeanna
21 May 2018|
AnswerShow all 3 answers
Response from rzolt | Reviewed this property |
We’ve brought our daughter to Cancun since she was one or two and she’s 16 now. There’s no reason to stay away. We’ve also stayed at Paradisus 9 times. Although our daughter has been too old for their children’s camp we... More
0
Votes
CilasMom
9 May 2018|
AnswerShow all 2 answers
Response from Shightower89 |
we got a book and 23 digital pictures for 400$.... Very expensive and they don't give you prints, which kind of sucks.
1
Vote
Room Tips
"We stay in the Club Melia section, so this doesn't apply"
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"Tip workers and be nice to them."
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"A room near the lobby was convenient but sometimes noisy, down the hall was quieter"
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"Every room has a view so you wont be disappointed"
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