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Paradisus Cancun

Melia.comUS$279*
View Deal
#23 of 181 Hotels in Cancun
Certificate of Excellence
GreenLeadersSilver level
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$431*
US$279*
Great Deal
US$328*
US$390*
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Paradisus Cancun
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8,927 Reviews from our TripAdvisor Community

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Showing 5,614: English reviews
Fort Myers, Florida
Reviewed 2 weeks ago

Paradisus Cancun had everything my family and I needed, four days was not enough, we making plan to be back in soon, we left places to visit in the same hotel, lovely service people, the kid zone has all your kid will need to be entertained.

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank Jorge E
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Dear Jorge E Thanks for these comments. We are glad to know that the days you spent with us were full of good times. I want you to know that your comments are shared with our team to be better every day, so the next time the visitors can be sure that you will live the incredible moments. Do not...

City of Greater Geelong, Australia
Reviewed 2 weeks ago via mobile

We stayed at the paradisus Cancun for 7 days we had the all inclusive, we had a good time, The negatives are 1st : the drinks package is ok ( there is only about 2 types of beer, wine is average and I am a southern comfort drinker and they do not have it) 2nd : do not stay in...

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Helpful?
Thank carolynw377
Ramsgate, United Kingdom
Reviewed 2 weeks ago

Excellent hotel on the beach in Cancen. Spent 10 days here in royal service all inclusive option. Everything was great and not crowded at all in April. The staff make this a superb hotel, all very helpful, happy and very service oriented. Nothing was too much trouble for them and they seem to really want to help you have a...

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Helpful?
Thank Buddy52
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Dear Buddy52 We are proud to read these good reviews that you have shared with us. We are glad to know that the time you spent with us was full of good things. Remember that for Melia Hotels International there is no greater reward than be recognized and valued for the quality of all our services. We hope that in...

Reviewed 2 weeks ago

From our arrival day/check in experience, to the day we departed, our experience at Paradisus Cancun was wonderful. The staff here are not only courteous but sincere in their interactions with guests. The beach is beautiful. The pools and grounds are well-maintained. The rooms are clean and more than adequate to enjoy your stay. There are plenty of options for...

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Helpful?
Thank Nabil S
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Dear Nabil S We want to convey to you our sincere gratitude for the good comments you have shared with the TA community. We are happy to fill with good memories your most recent visit to the Mexican Caribbean. We hope that in the future you will give us the opportunity and stay here again so that you can enjoy...

Detroit, Michigan
Reviewed 2 weeks ago

I almost didn't book hotel because I saw a few bad reviews and I always religiously stay at the ME Cancun. I am a total hotel snob and this place was 5 stars. Never one issue. We paid for the Royal service and probably didn't use all that was offered but we reallly loved the private adult pool area.

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1Thank mantisfactory
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Dear mantisfactory Thank you for taking the time to share these good comments about your most recent experience at Paradisus Cancun hotel. We are happy to have met your expectations. Today we are one of the best accommodation options in the destination and we owe this thanks to our incredible team. We hope that in the future we will see...

Red Wing, Minnesota
Reviewed 2 weeks ago

I stayed at the hotel from 5/5/17 to 5/10/17 with my son. We decided to go with the Royal Service area and that was a good decision. La Palapa Restaurant was fantastic, in fact most of the food was really good compared to other all-inclusive resorts that I have stayed at. Our favorite restaurants were Fuego and Mole because we...

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Helpful?
Thank Michelle M
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Dear Michelle M It is a pleasure for me to read the good comments you have shared with the TA community. We greatly appreciate you values and thank the efforts of our collaborators, for us there is no greater reward than create unique and unforgettable experiences. Please do not hesitate to return with us in the future and relive the...

Reviewed 2 weeks ago

Overall great rooms, awesome food and good though process by hotel by organizing in house activities and keeping people engaged. I think they can improve on activities but it was overall great experience.

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank nipunbansal_pec
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Dear nipunbansal_pec Thank you for sharing these comments with us. It is for me a pleasure and a pride to preside over a team of such high qualities. As you mention the service for us is more than just providing accommodation, our main mission is to create unique and unforgettable experiences. We hope that in the future you will return...

NYC
Reviewed 2 weeks ago

A week during Spring Break - busy, but nice - the resort felt full but not crowded. The restaurants were good and varied - except for the Mediterranean restaurant (forgot its name, but steer clear!). The Mexican, Japanese and Tapas were all great. One tip - you must reserve beds/cabana by the pool in advance otherwise they'll all be gone...

Review collected in partnership with this hotel
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Helpful?
Thank Ellen V
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Dear Ellen V Thank you for taking the time to share your last experience at our hotel. Are great news for us to know that our team would fulfill your expectations. I can assure you that our first priority are our guests. We have a strong commitment with the service and quality and comments like this make us feel that...

San Bernardino, California
Reviewed 2 weeks ago

Awesome service and great place to stay. Everyone employed there has great customer service. Lot's of options when it comes to dining. Bar and lounge area are a blast. Pool area has plenti of room and activities

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank jaimegG7512PM
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Dear jaimegG7512PM Thank you for bringing us to these comments. We are very happy to know that you enjoyed the great amenities that our hotel offers, and that knowing that fulfilling your expectations is the main reason to feel satisfied. We hope that in the future we will have the opportunity to stay here again and live the great wonders...

Reviewed 2 weeks ago

This resort was by far more than I could ask for. The service was excellent, the food, the atmosphere. Strongly recommend the ocean view. For a relaxing time go to Yhi spa. The only down fall there's not much of a night life.

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank clarag951
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Dear clarag951 We are happy that our hotel receives this good reference from you. I want you to know that for us there is no satisfaction more important than to be recognized as one of the best accommodation options here. Give us the opportunity to stay here again and so you can relive the great wonders we have for you....

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Free Internet
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Timeless Luxury with an Avant-Garde Flair Evocative of an ancient Mayan civilization; lavish architecture that rises into the sky and slips back into the sandy Cancun shore. Gran Meliá Cancun Resort is a 5-star, AAA 4-diamond beachfront resort, voluminous as it is elegant, decadent as it is distinguished. Gran Meliá Cancun's five majestic pyramids decorate this timelessly-tropical scene, revealing a backdrop of the Caribbean Sea. Four spectacular pools, luxurious guestrooms, dining and the hotel's renowned YHI Spa, one of the most prestigious in the world, are only a taste of a bold collection of services and amenities offered at this sleek, seductive and luxurious Cancun resort paradise. Positioned, carefully, in Cancun's Hotel Zone, Gran Meliá Cancun luxury hotel is within 5 minutes from the city's premier shopping centers, 15 minutes from the International Airport, and immediate proximity to the downtown and many exciting entertainment venues. A 9-hole, par 3 executive golf course, three lavish pools, and the signature YHI Spa offer the discerning guest a definitive means to leisure. Experience a hotel that radiates the beauty of the Yucatán Peninsula, and the privilege and compassion of Gran Meliá, premiere Cancun resorts. ... more   less 

Additional Information about Paradisus Cancun

Address: Boulevard Kukulcan Km 16.5, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: RM1,279 - RM2,687 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Paradisus Cancun 4.5*
Number of rooms: 678
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Prodigios Interactivos SA, Travelocity, Expedia, Hotels.com, Hotwire, Cheap Tickets, getaroom.com, HotelQuickly and Hotel.de so you can book your Paradisus Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Gran Melia Cancun Hotel Cancun
Cancun Gran Melia
Grand Melia Cancun
Melia Cancun
Hotel Style:
#7 Business Hotel in Cancun
#18 Family Hotel in Cancun
#19 Romantic Hotel in Cancun
#21 Top resorts Hotel in Cancun
#22 Luxury Hotel in Cancun
#23 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Paradisus Cancun staff and other travellers.
839 questions
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Questions? Get answers from Paradisus Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Splurge for oceanview. You are on vacation!”
Momspeed12, 26 May 2017 | Read review
“Splurge for the ocean view.”
springmissy, 26 May 2017 | Read review
“Building 3 is in the middle of all the action. Whatever room you choose, make sure you get an ocean view. The water is unreal.”
, 24 May 2017 | Read review
“Check in early”
865bessieh, 23 May 2017 | Read review
“If traveling with kids, ask for a room by the kids pool not by the main pool”
moakley9, 23 May 2017 | Read review
5 of 5
Melia.com
US$279* /night
View Deal
Booking.comUS$328
TravelocityUS$390
HotelQuicklyUS$431
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*Disclaimer
Prices are for 1 room, 2 adults
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