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Hotel Riu Cancun

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#31 of 182 Hotels in Cancun
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Riu Cancun
Hotel Riu Cancun
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9,676 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Riu Cancun
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Showing 6,554: English reviews
Reviewed 7 November 2009

Resort was really nice. Wasn't overly excited about the restaurants but we we were only able to get a reservation one night at the steak house. Was not impressed with the meal and ended up eating the buffet the rest of the time. Everything else about the place was great!

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1Thank TomB8
Utah
Reviewed 2 November 2009

The hotel location was good. Close to shopping and night life. The beach and view was great as was the staff. The food was as usual in a all inclusive. This would be good place to go for a short trip. The downside is the beds are very HARD . There is no coffee in the rooms and no room...

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3Thank scooter65
OKC
Reviewed 1 November 2009

Check In--easy as can be! This took about 5 minutes total time, very very easy. Room--the cleanest room that I have ever stayed in in Mexico. The room was updated and pretty modern, the view was the ocean, no issues at all-just great! Pools--very awesome--they had 4 pools, there was a quiet type pool along the right side, there was...

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7Thank JA P
Durham, England
Reviewed 29 October 2009

Just returned from the Riu Cancun (25th Oct) and really tried hard to find fault with the hotel and couldn't. I travelled as a single parent with my teenage daughter, from the moment we arrived at the hotel we were made to feel very special with a welcome drink at check in. Yes the hotel attracts the young and lively...

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5Thank Springsteen666
Reviewed 27 October 2009

This place is gross. I booked my honeymoon and did 6 nights in Secrets Capri (Secrets was awesome, seperate review for that place) and wanted to do 4 nights on the Cancun strip. I researched the hotels thoroughly and tripadvisor had many favorable reviews for this place. So we check in and right away it was a circus. The front...

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2Thank CyberChicoTIme
Toronto
Reviewed 26 October 2009

Firstly this is the place to go in Cancun, location, size, food, service was fantastic. I've travelled a fair bit down south and I was very pleased with the overall experience. The hotel staff are very courteous, they always said hello when passing by. The bar staff never left you waiting long, the food staff was also very courteous and...

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9Thank furyvsblitzkrieg
2 montagnes
Reviewed 26 October 2009

very good, excellent hotel, the personnel are very good. the room are clean and wide. i recommande this hotel.

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Thank mtehfire
Sunderland
Reviewed 17 October 2009

Just returned after staying at the Riu Cancun for two weeks! Well what can I say....WOW! We had been recommended this hotel from friends and I had been looking forward to this holiday since we booked it a year in advance. This is my opinion of the hotel and the resort: Hotel: We arrived at the hotel and couldnt get...

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8Thank JaneSunderland
Cumbria, England
Reviewed 15 October 2009

My Girlfriend and I have just returned from a fortnight at the Riu Cancun, and we are absolutely gutted! The hotel is situated right on the caribbean coast in the middle of the hotel zone of Cancun which is basically 4 miles of 5 star hotels! Hotel - The hotel is amazing. Very modern looking and very well designed. With...

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9Thank closey83
Florida
Reviewed 14 October 2009

We stayed at the Riu in July and lets face it we got a great deal. We had no plans on going to Cancun this year but the rates were unbelieveable. The hotel is old and you can tell the minute you walk in the door. You can see little things everywhere that needed attention, if their housekeeping was a...

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5Thank aliceFlorida

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Internet
  • Free Parking
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Located in "Corazone", Cancun's resort area. 14-Storey main building and a 5-storey annex building. On the beachfront. Complimentary sun loungers on the beach. 20 M/65 ft. From a shopping centre. 10 Km/6.2 Miles from downtown Cancun. 20 Km/12.5 Miles from Cancun Int'l. Airport. Credit cards accepted: MasterCard, Visa ... more   less 

Additional Information about Hotel Riu Cancun

Address: Blvd. Kukulcan | Km 9, Manzana 50, Lote 5, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: RM1,013 - RM2,100 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Riu Cancun 3.5*
Number of rooms: 569
Reservation Options:
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Also Known As:
Riu Cancun Hotel Cancun
Riu Cancun Mexico
Cancun Riu Hotel
Rui Cancun
Hotel Style:
#24 Romantic Hotel in Cancun
#25 Spa Hotel in Cancun
#28 Top resorts Hotel in Cancun
#30 On the Beach Hotel in Cancun
#39 Family Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Cancun staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“6th floor of the building above the pool has great views and you can connect to the free wifi at the pool/bar area from the balcony!”
trinitravelgirl, 22 Apr 2017 | Read review
“Stay away from the 13th floor if you want a view see picture”
mikeT9200WX, 20 Apr 2017 | Read review
“Lower room makes use of the stairs easier when the lifts are busier but also still have a good view.”
JamesPlusStacey, 19 Apr 2017 | Read review
“Not the 13th floor!”
228eddiel, 19 Apr 2017 | Read review
“301 Was quiet”
Dawnykittens, 18 Apr 2017 | Read review
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