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Aloft Cancun

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Traveller (676)
Room & Suite (250)
Pool & Beach (89)
Overview
  • Excellent32%
  • Very good42%
  • Average18%
  • Poor4%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Aloft Cancun
Hotel deals
Offers from Aloft Cancun
Hotel deals
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,125)
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557 results
Traveller rating
166
197
112
38
44
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LanguageEnglish
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166
197
112
38
44
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All reviewsrooftop poolwalking distancemandala beach clubcoco bongoconvention centerperfect locationrooms are basicferry to isla mujeresyounger crowdnight lifebus stopocean view roomroom keyflea marketmini fridgeswim up barall inclusive resort
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1 - 5 of 557 reviews
Reviewed 5 days ago via mobile

This is a very nice place to stay but during my visit the staff entered my room twice on separate days thinking we were gone and it made no sense. We reported it to the manager and they tried to rectify the situation but monitoring...More

Thank Mionica W
Response from Maria R, General Management at Aloft CancunResponded 2 days ago

Dear Guest, Thank you for sharing your experience at the Aloft Cancun through the Guest Satisfaction Survey. We see that there is room for improvement based on your feedback. We will be working in our opportunity areas. Please accept our apology for not meting your...More

Reviewed 1 week ago

The location is right on the strip, that's the end of the good points. There is a lot of repairs in need of completion. None of the rooms have balconys and none of the windows open. Not sure how this is a 4 star hotel?!More

Thank LoraTheExplorer1
Response from Maria R, General Management A at Aloft CancunResponded 2 days ago

Dear Guest, Thank you for sharing your experience at the Aloft Cancun through the Guest Satisfaction Survey. We see that there is room for improvement based on your feedback. We will be working in our opportunity areas. Please accept our apology for not meting your...More

Reviewed 2 weeks ago via mobile

Great staff and rooms were very clean. The bartender Leonel is very friendly . Antonio valet attendant was super nice. This hotel is close to chedraui and coco bongo. The pool is in the rooftop with great view of the city.

Thank amah31
Reviewed 3 weeks ago

I have just come back from 10 nights in this hotel. Our overall experience was very positive, the best points for this hotel would be as followed; - Location, very very close to all the nightlife, lots of restaurants. - Staff, every staff member provided...More

2  Thank Liam S
Reviewed 4 weeks ago

We stayed at this hotel for a very decent rate after using a BRG-claim at Starwood. The hotel is quite centrally located in the middle of the action of Cancun which is nice. At checkin a nice bonus was having a room upgrade to a...More

Thank PieterTMP
Response from Maria R, General Management at Aloft CancunResponded 3 weeks ago

Dear Pieter, Thank you for sharing your experience at the Aloft Cancun through the Guest Satisfaction Survey. We see that there is room for improvement based on your feedback. We will be working in our opportunity areas. Please accept our apology for not meting your...More

View more reviews
About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Wheelchair Access
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$92 - US$211 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$92 - US$211 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (676)
Room & Suite (250)
Pool & Beach (89)
Dining (82)
Amenities (54)
Family and Play Areas (10)
Business Centre & Event Rooms (4)
Questions & Answers
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verito_burrito
13 September 2017|
Answer
Response from jtjtjt | Reviewed this property |
What am I, the weather service?
0
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GeraldSingapore
27 August 2017|
Answer
Response from Kimberly4 | Reviewed this property |
Hello! I suggest to book your tours through the hotel's concierge once you get there. They have several tour packages that you can choose from at different prices. Unfortunately, they don't offer transportation from the... More
0
Votes
Room Tips
"None of the rooms have balconys or windows that open."
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"We had a room with a sea which was pretty however there is still a hotel blocking most of the view"
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"High floors usually offer less street noise which can be quite loud in the tourist center of Cancun"
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"Rooms overlooking the ocean are very nice."
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