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GR Solaris Cancun

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Blvd. Kukulcan Km. 20.5 Lote. 59-2. 2a Etapa. Seccion A. Zona Hotelera, Cancun 77500 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$168
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Free cancellation until 01/03/21
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US$168
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US$187
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Traveller (5237)
360
Panoramas (13)
Pool & Beach (1208)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
Updated 21/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from GR Solaris Cancun
Updated 21/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#43 of 244 hotels in Cancun
Location
Cleanliness
Service
Value
GR Solaris Cancun is an all inclusive beachfront resort that offers a range of facilities and a full slate of activities daily. Guests have access to two swimming pools, a spa tub, a 22.5-Meter (74-foot) stretch of beach, and a fitness center. The hotel also has a marina, where non-motorized water sports, tennis courts, and a volleyball court are available. Other amenities include concierge services, a spa, a hair salon, and laundry facilities (no dry cleaning services). Business amenities include meeting rooms, banquet facilities, event catering, a ballroom, and business center with Internet access (surcharge for all). Three restaurants, two snack bars, and two bars are on site. Room service is available 24 hours a day. Clmabing wall and cinema. Free Wi-Fi. The hotel will charge an additional fee of $25.35 MXN (Mexican pesos) per room, per night. This is a municipal tax due to environment sanitation.
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Full view
Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Diving
Babysitting
Parking
Hot bath
Pool / beach towels
Adult pool
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
24-hour security
Concierge
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Interconnected rooms available
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Lagoon View
Languages Spoken
Spanish

Location

Full view
54Somewhat walkable
Grade: 54 out of 100
406Restaurantswithin 10 km
103Attractionswithin 10 km
6,267Reviews630Q+A100Room tips
Traveller rating
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Popular mentions
Nile wrote a review Today
Trafalgar, Indiana1 contribution1 helpful vote
Amazing! Exceeded all expectations. We took a 10 year anniversary trip with 2 other couples who it was their 10 year anniversary too. We did have gold bands/member benefits while staying. We stayed Jan 16-22. Room: We upgraded ahead of time to the Panoramic room. It was stunning. Glass doors/windows on 2 sides of the room allowed for great views and ocean sounds. Room was cleaned every day and we had fun little blanket designs or towel animals each day. Hector did great. A really nice touch is Solaris gives you 5 towels in your room. This was perfect for morning and pre dinner showers. Nice rain fall style shower head. Beach: The beach area was perfection!! The actual sand was very soft and not full of shells(unlike the beach farther down when walking). There was a long covering on one side of the stairs and then we always stayed to the other side where there some individual cabanas/huts/mini palapas. I got up each morning and would lay our towels out on a couple chairs under one of the huts. Ocean was great, we had a couple days of perfect waves and swimming weather. Then had a couple days of bigger waves with no swimming allowed but we were able to get in to knee/ hip deep and still enjoy some waves. Lifeguard on duty made sure people were staying safe. You will see vendors coming by. None were pushy and a simple no thank you/no gracias and they were gone. We did get some Sunglasses from Jose and another guy made some really cool bracelets with our kids names weaved into it. Food: Breakfast each day we ate at one of the two locations open(cafe Solaris or Rosmarius). Great omelette stations and other breakfast items. Get beans with your breakfast it is so amazing with the eggs and potatoes etc. Izamel was great each day, he brought us a big plate of bacon each morning(haha typical Americans) Lunch time we stuck with the brick oven pizzas(Jose did great and was working super hard) then also the guacamole at the outdoor dining area was great. Also they had burgers and fries and other foods too. Dinner: We ate at cafe solaris the first night. Phenomenal fajitas. The rest of the week we ate at Marco Polo and our last night we had Zai. Those 2 places require reservations and for men pants and closed toe shoes. First day there just book your reservations for the whole week. Marco Polo was great, each night was a different theme. Eli took care of us very well, I was deemed Big Papi the first day and he would bring us shots during dinner. Spa: Both myself and my wife went to the spa. We both had an 80’ massage and then my wife also got a 50’ massage outside by the ocean. It was the best. Very worth it. Special Shout Outs: Our vacation was amazing and we loved it but it would not have been the same without 2 special employees: Henry: Henry made flaming coffees in the lobby from 3-6 each night. First the coffees were phenomenal and a great pick me up before getting ready for dinner but secondly Henry is just an awesome and standout human. We saw him other times working the lobby bar area. Was great to learn about his family and he was great. Luis: Luis was our bartender in the Premier bar. The Premier bar is for members only and we must have been there during a down week because the 6 of us were the only people in there always. We made friends with Luis quick and he proved his excellence right away. Luis came in every day around 3:30. All the drinks we got before that time anywhere else didn’t compare to the way Luis made them. Overall better flavor and you could see him making the drinks differently. Each night Luis would have set up a special drink in the bar waiting for us to make it in front of us. He enjoyed the challenge and joy of making something different and fun for us and each time they tasted amazing. While we hung out in the member bar after dinner he would make other special drinks for us to try out. I have never had service in the USA or abroad that equaled what Luis did during our week. Other then the phenomenal beaches, Luis is the reason I would book another stay at Solaris.
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Date of stay: January 2021Trip type: Travelled as a couple
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Chrissy D wrote a review 19 Jan
Bensalem, Pennsylvania157 contributions95 helpful votes
+1
This is my 3rd trip to Cancun during this "pandemic". GR Solaris really does a wonderful job keeping the place sanitary and allows for others to clean their hands frequently with all the hand sanitizing stations. Mask usage is pretty respected throughout the resort and no one really over crowds anyone else. I upgraded to room 8110 with a nice balcony and jacuzzi. WORTH EVERY PENNY. I took full advantage of this amenity sometimes twice a day when the pool became crowded. My stay was short, only 4 days, but I did enjoy myself. It could use a makeover to make it a tad more modern. I travel quite frequently so I will list pros and cons and not sugar coat. Pros: 1.The resort is clean and the workers very friendly. I didn't feel pressured to do anything time share related. 2.Coffee maker, safe, iron, blowdryer and all toiletries were a nice touch. 3.Room service was quick, I ordered twice and both times my food was delivered within 20 minutes fresh. 4. Shower was always hot with great water pressure, room was just large enough for the two of us without feeling cramped. 5 towels provided in the bathroom was a nice touch, I never felt like I was going to run out. Cons: 1. Walls are paper thin. I was awakened nightly by my neighbors stumbling in at 2.30 am making all kinds of noise. Just inconsiderate. 2. For the most part the food was good, but sometimes it was just off. Cold or lukewarm. But when it was fresh it was tasty. 3. People save chairs as early as 8 am. Kids splash around in the pools where people are trying to relax, nap, read books. ( this is to be expected I guess, but parents need to mind their kids-it's rude.) 4. Drinks are watered down. The alcohol just tastes a little different. Maybe because I wasn't a premium member? Overall, if the price was right I'd return. But I do not think I'd make an annual trip to this resort when there are so many others within the same price range with no kids and more consistent food choices.
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Date of stay: January 2021
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Jim B wrote a review 19 Jan
Swanton, Vermont8 contributions14 helpful votes
We have been going to the GR for 15 years in a row, sometimes twice a year. We have gotten to know the staff pretty well. We love the resort, the people, and we are always treated like we were the last two people on earth. The one downside is the Steak options, unless you are ordering the filet, skip the steak options. Very tough and grisly. overall we are already planning our next trip back
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Review collected in partnership with RCI
Date of stay: December 2020
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Janet Smalley wrote a review 19 Jan
Hershey, Pennsylvania1 contribution
When we go to Mexico we always stay at the GR Solaris. We go there because of the employees that always make our visit fun and make us feel so welcome. I would like to say thank you to the entertainment staff, Fernando, Ruben, Orpha, Sergio, Jerry and Israel who always make our days full of fun. To Odely and Lupita for always making sure we had drinks, Obilia who makes the best breakfast every morning, Aedere pool bartender for making the best drinks always with a smile and Vermon who took such good care of us making us feel so special. Thank you all for another memorable vacation. Till next year. ❤️
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Date of stay: January 2021Trip type: Travelled with family
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Beachtraveler0802 wrote a review 19 Jan
Mentor, Ohio24 contributions3 helpful votes
+1
Besides the beautiful weather and sandy beaches, the staff at this resort are the reasons we keep coming back. We usually visit once a year, but due to Covid we went 18 months before arriving and then went twice in 2 months. After all this time, Naranjo, otherwise known as "Mr Orange" still remembered me and we were greeted with the usual smile and "Welcome my family". He has been my waiter for quite a few years and his smile can light up the room. There is also Alan, the manager at Marco Polo. As he walks through the restaurant checking on his staff and the mini buffet, he always stops at the table to ask us how things are going and if he can do anything. Over the years, we have encountered a few different bartenders in the members lounge (not because they have left, but because they rotate every so many weeks) and yet by day two we still get greeted with an "Hola, same as yesterday?" And I do switch drinks throughout the day and yet by the time I am seated at the bar, my drink usually beats me there. The last two trips, we had Carmen and Ernesto - two of the best. And you can't forget Lecita at the spa. Not only does she give amazing massages, even she remembered us and the types of massages (I get the relaxing and the husband gets the Mayan) - we were even in the pool when she saw us. We obviously rebooked as soon as we saw her. When the Facebook posts say welcome home, they truly mean it. We have been coming to the Solaris hotels since 2004 as my mother in law is a member. This last trip in December, we also became members of our own. We have been to the large Sandals and Secrets resorts and while they are amazing and huge, I prefer the smaller intimate setting here at Solaris. You can go anywhere with nice beaches and warm sun and be a number, but I'd rather feel like family.
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Date of stay: December 2020
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Room Tip: I love the balcony rooms overlooking the party pool. It is ocean front and gives the best view...
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PRICE RANGE
US$149 - US$290 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
gr solaris cancun hotel cancun, solaris cancun, grand solaris cancun, gr solaris hotel cancun, gr solaris cancun & spa, gr solaris cancun mexico, grand royal solaris cancun
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
306
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Frequently Asked Questions about GR Solaris Cancun
Which popular attractions are close to GR Solaris Cancun?
Nearby attractions include HRoof (4.3 km), Parque Maya Tours (2.2 km), and Party Rockers Cancun (2.9 km).
What are some of the property amenities at GR Solaris Cancun?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at GR Solaris Cancun?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at GR Solaris Cancun?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at GR Solaris Cancun?
Yes, free parking is available to guests.
What are some restaurants close to GR Solaris Cancun?
Conveniently located restaurants include Restaurante Careyes, Restaurante Benazuza, and Tora Cancún.
Are there opportunities to exercise at GR Solaris Cancun?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does GR Solaris Cancun have an airport shuttle?
Yes, GR Solaris Cancun offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at GR Solaris Cancun?
Yes, dry cleaning and laundry service are offered to guests.
Does GR Solaris Cancun offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to GR Solaris Cancun?
Many travellers enjoy visiting Zona Arqueologica El Rey (2.1 km) and Scorpion’s Temple (6.5 km).