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GR Solaris Cancun

4,942 reviews
#35 of 177 Hotels in Cancun
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Traveller (3917)
Pool & Beach (945)
Room & Suite (731)
Overview
  • Excellent52%
  • Very good30%
  • Average11%
  • Poor4%
  • Terrible3%
Travellers talk about
“marco polo”(826 reviews)
“ocean view”(317 reviews)
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
All hotel details
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Reviews (4,942)Write a Review
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1,933
1,275
514
226
144
Show reviews that mention
All reviewsmarco poloentertainment staffocean viewtime shareswim up barmagic showadult poollower poolkids clubper devicenightly showsmain poolmexican nightmake reservationspicky eatertimeshare presentationa lot of fun
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11 - 15 of 4,092 reviews
Reviewed 6 days ago

Our second time at the GR Solaris. Was just as great as the first time. Cant wait to go back next year. Food and drinks were great. Isai in the lobby bar was great. service with a smile and very friendly. The lady that worked...More

Thank wrestlersmom
Response from SolarisHotels, Social Media Manager at GR Solaris CancunResponded 3 days ago

Dear Wrestlersmom: First of all, it is always great to hear that our guests enjoy themselves during their stay, especially when it is their second time at GR Solaris. On the other part, we are glad you liked the services from the staff; it is...More

Reviewed 6 days ago via mobile

My husband and I were at Gr.Solaris last week for 7 days and truly enjoyed our stay. The weather was perfect. The room was clean with a king size bed and a jacuzzi on the balcony. I loved the zumba in the morning with Luis...More

Thank Alina M
Response from SolarisHotels, Social Media Manager at GR Solaris CancunResponded 3 days ago

Dear Alina M: We are so honored and happy to read that you enjoyed so much your staying at GR Solaris thanks to the great car and charm of our staff especially the ones you mention. Also we appreciate the opportunity of having been your...More

Reviewed 6 days ago

The room with great view of ocean with large deck and hot tub.The personnel were understanding, friendly and very helpful. The drinks and surroundings were superb.The food was a little bland but several restaurants and dining places. Manuel at main pool swim up bar was...More

Thank Olean1
Response from SolarisHotels, Social Media Manager at GR Solaris CancunResponded 3 days ago

Dear Olean1: It is an honor to read your review on TripAdvisor. We are pleased to know that you had a great stay with us, especially if it was your first time. We are glad you liked the premises, service in general, especially from Manuel....More

Reviewed 6 days ago

I'll start with the good, our oceanfront room was lovely, the view was breathtaking. All staff was friendly and happy to please. Pools were nice, we sat at the family pool for 2 days but preferred the quietness of the adult pool. The beach was...More

Thank ajbmjl
Response from SolarisHotels, Social Media Manager at GR Solaris CancunResponded 5 days ago

Dear Ajbmjl: First of all, we really appreciate your time for sharing a very detailed review on TripAdvisor and for the opportunity of having been your host in Cancun. Also we appreciate your remarks regarding the food temperature and the reservations system, despite we regret...More

Reviewed 1 week ago via mobile

Everyone was friendly, food was delicious (you do have to make reservations for certain restaurants for dinner but I never had an issue), and beach was lovely. They gave us a free upgrade to a room with a balcony and ocean view. We also did...More

2  Thank Karoline Z
Response from SolarisHotels, Social Media Manager at GR Solaris CancunResponded 5 days ago

Dear Karoline Z: We are glad to read that you enjoyed your vacations with us and that the food was of your liking. Also we are grateful for the opportunity of having been your host in Cancun and we all looking forward to receive you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Beachfront
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Adult pool
Outdoor pool
Details
Price range
US$217 - US$369 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Spa Hotel in Cancun
#28 Family Hotel in Cancun
#29 Business Hotel in Cancun
#31 Luxury Hotel in Cancun
#31 Top resorts Hotel in Cancun
#32 On the Beach Hotel in Cancun
#37 Romantic Hotel in Cancun
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$217 - US$369 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Spa Hotel in Cancun
#28 Family Hotel in Cancun
#29 Business Hotel in Cancun
#31 Luxury Hotel in Cancun
#31 Top resorts Hotel in Cancun
#32 On the Beach Hotel in Cancun
#37 Romantic Hotel in Cancun
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (3917)
Pool & Beach (945)
Room & Suite (731)
Dining (342)
Amenities (158)
Family and Play Areas (56)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
Yngraf107
22 February 2018|
AnswerShow all 2 answers
Response from SolarisHotels | Property representative |
Dear Yngrag we always have dinner options without reservation but for Marco Polo and Zái you need to do the reservation 24 hrs in advance Best Regards
0
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Google Translation
catherine4812018
20 February 2018|
Answer
Response from SolarisHotels | Property representative |
Hi Catherine: Yes of course!!! Why not??? Everyone is welcome! Regards!
0
Votes
Google Translation
Edith B
19 February 2018|
AnswerShow all 2 answers
Response from SolarisHotels | Property representative |
Hola Edith B we have reusable plastic cups around the pool areas. Best Regards
0
Votes
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Room Tips
"Most room have an ocean view, but be sure to request one."
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"The rooms are adequate, but not fancy. An ocean view costs a little more, but it's worth the extra to..."
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"If you want a chair at the main pool, get down there by 7am!"
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"Book early"
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