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GR Solaris Cancun

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#29 of 181 Hotels in Cancun
Certificate of Excellence
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GR Solaris Cancun
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4,144 Reviews from our TripAdvisor Community

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There are newer reviews for GR Solaris Cancun
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Showing 3,474: English reviews
Tallinn, Estonia
Reviewed 1 week ago

we have the room with jacuzzi and balcony and this is totally worth for extra many.the food was great and very diverse.The bar had a variety of cocktails.We like the evening shows and themenights. the hotel is directly on the shore of the sea of ​​light blue .you can get by the bus everiwhere and its cost only 10,50 peesos.This...

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Helpful?
Thank eakalev
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Dear Eakalev: Thank you for your review on TripAdvisor, we are happy to read that you had an amazing vacation at GR Solaris. On the other hand, we are pleased to read that our food and overall facilities were of your liking. By last, we look forward to welcoming you back once again to your now paradisiacal getaway and create...

Reviewed 1 week ago via mobile

This hotel gives me double feeling,it dissapointed me initially. First, the food is bad at the buffet,It's too salty,doesn't have any flavor, and lack of variety.But in the restaurants it's better. I really liked the sandwitches and coffee at the Deli cafe.Second,you have to make reservation every day to the restaurant at 4:30 by walking there. If you do it...

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Helpful?
Thank MaxOlivia
Stockholm, Sweden
Reviewed 1 week ago

Not a high standard but great for the price in general. Good for a trip with your family and friends. All the staffs were very nice. Food was not very good but not too bad. But if you like beef, you might not be satisfied with dry meat. Chicken dishes were good. All coffees served in every restaurant there were...

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Helpful?
Thank ktraveler98690
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Dear Ktraveler98690: First of all, thank you for pointing out about our food, we will informed to Kitchen Department about this detail. On the other hand, we are happy to read that you had an overall nice experience and especially that you liked the quality of service given by our valuable staff. Thank you for your review and we hope...

Brooklyn, New York
Reviewed 1 week ago

My wife and I wanted to get away for our anniversary. We've never been to Cancun so decided that would be our destination. Our stay at GR Solaris was great. Eric, the guy who cleaned our room was very helpful and always made sure we had everything we needed. Our ocean view room was great, we especially enjoyed the hot...

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2Thank jhunter365
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Dear Jhunter365: We are so happy to know that your first trip to Cancun was full of unforgettable memories thanks to GR Solaris Hotel. Also we appreciate your time by sharing your experience on TripAdvisor as well as for the opportunity of having been your host during your vacations in Cancun. By last, we look forward to welcoming you back...

Bremen, Indiana
Reviewed 1 week ago

This is the second time staying at this resort. We really like the size of the resort and all the entertainment that is offered including the shows in the evening. My wife and I traveled with 2 other couples, (they are family to us). We all had a great time even with our 8 day stay was too short. Enough...

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1Thank Fire19
SolarisHotels, Social Media at GR Solaris Cancun, responded to this review

Dear Fire19: It is always great to hear that our guests enjoy themselves during their stay, especially when it is their second time at GR Solaris Also we are happy your overall experience was good and have felt an exceptional service from all the staff and the fact that you thoroughly enjoyed our shows and the rest of activities performed...

Cleveland
Reviewed 1 week ago

My room was clean and spacious. The beds were very comfortable. The few problems were some of the outlets didn't work in room and unable to turn off all the lights in room . Also no separate light for patio. The refrigerator was always well stocked. The food was hot and plenty of it in the resort. The pool area...

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Helpful?
1Thank Q7828YNmelissac
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Dear Q7828YNmelissac: First of all, thank you for sharing your Solaris experience on TripAdvisor, it is a pleasure to read that you had an overall nice experience during your vacations at GR Solaris. On the other hand we appreciate the details that you point out about the outlets and lights inside the room, we have already informed to the departments...

A TripAdvisor Member
1 review
Reviewed 1 week ago via mobile

I stayed here with my husband as a couples getaway. The grounds are pretty clean. Rooms were clean as well. Staff wasn't as friendly as I expected. I paid for a room with a hot tub on the balcony and 2 out of the 4 nights I was there, the hot tub wasn't working. I called down several times to...

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Helpful?
Thank A TripAdvisor Member
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Dear Traveler: We are truly sorry for the inconveniences you encountered during your stay. Thank you for sharing your Solaris experience at TripAdvisor. This helps us know our areas of opportunity so we can provide better services to all of our guests. One of our main highlights of our Resorts is to offer an outstanding customer service and apparently we...

Fargo, North Dakota
Reviewed 1 week ago

My girlfriend and I just went to GR Solaris for 10 days and it was the most amazing experience that we have had. The food and Drinks were amazing. All of the hotel staff was great. I would like to give a shout out to the pool entertainment staff Jona, Dalina, Fernanda, Lalo, Marco and Renata. They made us feel...

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1Thank pay2n34
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Dear Pay2n34: We are very happy to know that you had an amazing vacations at GR Solaris, also we are grateful for your time by sharing your review on TripAdvisor. On the other hand, it is an honor to read how our staff members did everything in their hands to assure you a memorable experience. Lastly, we look forward to...

Reviewed 1 week ago via mobile

The kids love going to the kids club here. It is practically the reason we come here. My 8 and 5 year old insist coming here to see Karen, she has watched over them the on all our 3 stays here. This year we met Yesi and Valeria and they are great too. I also wanted to mention the waiter...

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Helpful?
Thank cesar v
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Dear Cesar v: We appreciate your positive comments about our Kids Club, and the fact that your children thoroughly enjoyed the activities performed there. On the other hand, thank you for taking the time of sharing the names of the staff that made of your recent vacation at our Resort a memorable experience. By last, we appreciate the opportunity of...

Austin, Texas
Reviewed 1 week ago

We booked GR Solaris by mistake (meant to book the other Solaris where we stayed a few years back) and couldn't be happier of that "mistake". The hotel has an amazing staff, courteous and not trying to sell you something every 3 minutes. The food was great, and the heated pools clean and fun for the entire family. They have...

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Helpful?
2Thank tulliaw
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Dear Tulliaw: We are happy to read that you had such a nice Solaris experience. Also thanks for sharing your review on TripAdvisor and we are grateful for your overall acknowledgments. By last, we look forward to welcome you back soon for another amazing vacation full of #SolarisPassion! Kind regards! Hoteles Solaris de México, ^P

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
GR Solaris Cancun is an all inclusive beachfront resort that offers a range of facilities and a full slate of activities daily. Guests have access to two swimming pools, a spa tub, a 22.5-Meter (74-foot) stretch of beach, and a fitness center. The hotel also has a marina, where non-motorized water sports, tennis courts, and a volleyball court are available. Other amenities include concierge services, a spa, a hair salon, and laundry facilities (no dry cleaning services). Business amenities include meeting rooms, banquet facilities, event catering, a ballroom, and business center with Internet access (surcharge for all). Three restaurants, two snack bars, and two bars are on site. Room service is available 24 hours a day. NEW Wall climbing and mini cinema Solaris. ... more   less 

Additional Information about GR Solaris Cancun

Address: Boulevard Kukulkan Lote 59 2 Etapa, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: RM956 - RM1,853 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — GR Solaris Cancun 4*
Number of rooms: 306
Reservation Options:
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Also Known As:
Gr Solaris Cancun Hotel Cancun
Solaris Cancun
Grand Solaris Cancun
Gr Solaris Hotel Cancun
Gr Solaris Cancun & Spa
Gr Solaris Cancun Mexico
Grand Royal Solaris Cancun
Hotel Style:
#23 Spa Hotel in Cancun
#27 Luxury Hotel in Cancun
#27 Top resorts Hotel in Cancun
#29 On the Beach Hotel in Cancun
#30 Business Hotel in Cancun
#34 Family Hotel in Cancun
#37 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from GR Solaris Cancun staff and other travellers.
321 questions
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Questions? Get answers from GR Solaris Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A/C units can be noisy ours was, room 8756”
 of 5 bubbles vacation125, 4 Dec 2016 | Read review
“Good question!”
 of 5 bubbles radi79, 1 Dec 2016 | Read review
“the best is roome with jacuzzi”
 of 5 bubbles eakalev, 30 Nov 2016 | Read review
“Love the Panoramic Rooms (costs more but worth the view)”
 of 5 bubbles Fire19, 27 Nov 2016 | Read review
“If your looking for an amazing ocean view ask for the 7th floor”
 of 5 bubbles pay2n34, 26 Nov 2016 | Read review
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