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GR Solaris Cancun

AMOMAUS$208*
View Deal
#34 of 181 Hotels in Cancun
Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$275*
US$208*
US$231*
US$267*
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GR Solaris Cancun
GR Solaris Cancun
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4,432 Reviews from our TripAdvisor Community

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There are newer reviews for GR Solaris Cancun
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Showing 3,693: English reviews
Hacienda Heights, California
Reviewed 23 June 2014

Pros: great choice families and adults. great location Food above average and variety of choices. Staff very friendly! It's at the beginning of hotel row. First to be picked up for scheduled tours; first to be dropped off too. Local transportation is at the entrance; great family entertainment Monday-Saturday with food; Cons: subcharges: Wi-Fi starts at $12 per day up...

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Helpful?
2Thank Patricia M
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Your feedback is really important to us therefore we can improve our services. Regarding the Wi-Fi we try to make it more accessible for our guests by offering wireless Internet access from 11:00 am - 2:00 pm every Wednesday, a discount on packages per device if you buy more than one day and also you can share pictures for free...

Dallas, Texas
Reviewed 20 June 2014

This isn't even 4 stars. This is 3 stars at best. The resort is very small, the rooms are older, the food are average. Think of your local Chinese buffet, this is about that standard in food. The staff is friendly and helpful, so that's a plus. However, people were giving this place 5 stars and 4 stars, which is...

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Helpful?
3Thank iveelee
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Please accept our deepest apologies for the inconveniences you experienced during your stay at our resort. The food selections in our restaurants are vast. We try to offer as many choices for lunch and dinner and also different nightly themes. We always aim to offer large variety and to cater for every palate. We are sorry if something wasn’t of...

Lexington, Kentucky
Reviewed 16 June 2014

My husband and I visited the GR Solaris for the first time in July of 2013. We loved it so much that we decided to get married there in June 2014. It was an amazing experience! We had about 20 guests at the wedding and everyone had a great time. Magali, the wedding coordinator, is so nice and she pays...

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Helpful?
1Thank Kara L
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

First of all, congratulations on your Wedding! Thank you for choosing us for celebrating this special occasion and sharing your experience on TripAdvisor. We appreciate for pointing out how great our staff was especially Magali. We are pleased to read that you enjoy every single detail and the special decoration in your room. We are looking forward to welcoming you...

Wallingford, Connecticut
Reviewed 16 June 2014

This is our 10th year visiting Cancun. The staff at the GR Solaris made us feel like family from the moment we got off the plane. The hotel is very clean and was kept that way our entire trip. The food is very good and the Marco Polo restaurant is excellent. We will be returning this summer with 20 great...

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Helpful?
1Thank Stan1227
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

It is always great to hear that our guests enjoy themselves during their stay, especially when it is their 10th time visiting Cancun. Thank you for mentioning the friendly, easy going and helpful staff and how you enjoyed the menu selection at our Marco Polo Restaurant. Please do not hesitate to contact us when you come back this summer with...

Reviewed 15 June 2014 via mobile

The hotel itself was well maintained and the areas were always clean. The Oceanview rooms offered gorgeous views of the ocean and the pool areas. We stayed in 8538 and it was a large room w king bed. Floors 1 and 7 are all smoking and smelt terrible! The rooms were cleaned daily and the mini fridge was stocked daily...

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Helpful?
2Thank Cynji320
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Please accept our most sincere apologies for all inconveniences you encountered during your stay with us. We can assure you we always try to do our best for that reason we care about your feedbacks we will inform our General Manager about it so we can take action. In regards to the scent on floors, we constantly monitor the cleanness...

Bakersfield, California
Reviewed 12 June 2014

Just came back from attending a destination wedding at the resort. It was very beautiful with the flowers, the backdrop of the ocean and palm trees, and the overall awesome experience of the ceremony and dinner party. The bride had spent all day being pampered at the spa and she was glowing. On my other days I enjoyed the resort...

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Helpful?
1Thank Lena W
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

We appreciate for taking your time for writing your review; we take very seriously every feedback therefore we can improve our guest experiences. It is great to hear you liked the food selection, the flaming coffee, the nightly shows & the great services from our staff in organizing the wedding celebration and pampering the bride as she deserved. We hope...

Brielle, New Jersey
Reviewed 12 June 2014

My family and I stayed at the GR Solaris in Cancun in January 2013. I meant to write this review a lot sooner! The hotel staff, particularly Brenda and Caissa, were wonderful in helping us to enjoy our week's stay. The rooms were clean, and the view was spectacular! The food was plentiful and adequate, although we tired of the...

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Helpful?
2Thank Susan S
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Thank you so much for writing your review of your stay in January. We are glad our staff made your vacation a wonderful experience. It is great to read that you liked the food selection, the room and the beach. Please do not hesitate to contact us when you plan your next trip to Cancun. We invite you to stay...

Saint Louis, Missouri
Reviewed 11 June 2014

I spent a week in Cancun at GR Solaris and absolutely loved it! The hotel is nice and the staff are super friendly and willing to go out of their way to make your trip great! The food was really good, they had a nice variety each night! The drinks were delicious and strong on request. Each day the hotel...

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Helpful?
1Thank Gabrielle M
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Thanks for taking the time to write a very detailed review! We are glad you had a blast and appreciated our services and facilities. Also, that you had the opportunity to enjoy the romantic dinner experience and the spa services. We are looking forward to welcoming you in a near future and pamper you as you deserve. Kind regards, Hoteles...

Dallas, Texas
Reviewed 9 June 2014

We chose a last minute trip to Cancun and stayed at this hotel for 5 nights last week. The hotel itself is a little dated, but clean. The upgraded ocean front room we had was also dated and loud inside and out. The air conditioner kicked on and off all night causing a huge noise each time which kept us...

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Helpful?
2Thank Karrie F
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

We regret not have been able to meet your expectations. Please accept our most sincere apologies for all inconveniences you encountered during your stay with us. We care about your feedbacks thus they help us improve our services. Regarding our food selection we aim to offer large variety and to cater for every palate. We are sorry if something wasn’t...

New York City, New York
Reviewed 9 June 2014

We stayed at GR Solaris last week and it was my first time in Cancun and at an all-inclusive. GR Solaris is at the beginning of the strip of hotels in Cancun, so it is close to the airport. The hotel was very clean and well-kept, and I have no complaints on the cleanliness, from the lobby, to the hotel...

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Helpful?
1Thank Kay C
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

We appreciate for taking the time to write a very detailed review. We are glad you enjoyed the staff services and the amenities. Regarding the room humidity it is very important that our guests keep the balcony door close. If not the air will condense and it will feel very humid. Nevertheless we will inform the Housekeeping department to do...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
GR Solaris Cancun is an all inclusive beachfront resort that offers a range of facilities and a full slate of activities daily. Guests have access to two swimming pools, a spa tub, a 22.5-Meter (74-foot) stretch of beach, and a fitness center. The hotel also has a marina, where non-motorized water sports, tennis courts, and a volleyball court are available. Other amenities include concierge services, a spa, a hair salon, and laundry facilities (no dry cleaning services). Business amenities include meeting rooms, banquet facilities, event catering, a ballroom, and business center with Internet access (surcharge for all). Three restaurants, two snack bars, and two bars are on site. Room service is available 24 hours a day. NEW Wall climbing and mini cinema Solaris. ... more   less 

Additional Information about GR Solaris Cancun

Address: Boulevard Kukulkan Lote 59 2 Etapa, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: RM1,000 - RM1,630 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — GR Solaris Cancun 4*
Number of rooms: 306
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Hotwire, Expedia, Hotels.com, Travelocity, Cancelon, HotelsforEveryone, getaroom.com, Cheap Tickets, Priceline, TripOnline SA and HotelQuickly so you can book your GR Solaris Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Gr Solaris Cancun Hotel Cancun
Solaris Cancun
Grand Solaris Cancun
Gr Solaris Hotel Cancun
Gr Solaris Cancun & Spa
Gr Solaris Cancun Mexico
Grand Royal Solaris Cancun
Hotel Style:
#27 Spa Hotel in Cancun
#29 Top resorts Hotel in Cancun
#29 Luxury Hotel in Cancun
#30 Business Hotel in Cancun
#31 On the Beach Hotel in Cancun
#34 Family Hotel in Cancun
#37 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from GR Solaris Cancun staff and other travellers.
397 questions
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4 months ago

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Questions? Get answers from GR Solaris Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from the elevator”
  • King Bed
  • King Bed
  • lagoon balcony sunset
  • room service menu
ubenumber2, 28 Apr 2017 | Read review
“Pay for the ocean view upgrade. Personally I'm not a fan of the lagoon side but others say it offers beautiful sunset views”
ROinChgo, 28 Apr 2017 | Read review
“ocean view rooms!”
isabellad902, 24 Apr 2017 | Read review
“We upgraded to ocean view and really enjoyed it.”
kdhensley56, 23 Apr 2017 | Read review
“Ask for a double bed, non-smoking, and far away from the elevators. Ocean-view may cost you more.”
SunilR305, 23 Apr 2017 | Read review
5 of 5
AMOMA
US$208* /night
View Deal
Booking.comUS$231
Hotwire.comUS$267
CheapTicketsUS$275
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*Disclaimer
Prices are for 1 room, 2 adults
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