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Panama Jack Resorts Cancun

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Traveller (7956)
Pool & Beach (1772)
Room & Suite (1390)
Overview
  • Excellent54%
  • Very good28%
  • Average9%
  • Poor5%
  • Terrible4%
Travellers talk about
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star accommodation
All hotel details
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Reviews (9,076)
Filter reviews
6,519 results
Traveller rating
3,172
1,865
703
411
368
Traveller type
Time of year
LanguageEnglish
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3,172
1,865
703
411
368
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All reviewssunset grillstayed at the gran caribe realil pescatorecaribe resortmaria's restaurantbig macreal resortlobby barhour snack barocean viewvip loungeentertainment staffmain poolpirate shipkids pooljunior suitetequila volleyball
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1 - 5 of 6,519 reviews
Reviewed today

We booked at Panama Jack Resort only a few weeks prior to our trip from 7/27-8/3 this year. After some research we felt it might be a good place to take children who are older but not yet old enough for the freedom of teenagers....More

1  Thank LeoMom
Reviewed 2 days ago via mobile

We stayed here from 14th-27th of July and had a wonderful time. Our son turned 5 during our trip and the staff really went above and beyond our expectations to make the day special for him. I had asked Gabrilea in an email before we...More

1  Thank karenmariefox
Response from Matias K, General Manager at Panama Jack Resorts CancunResponded yesterday

Dear karenmariefox, It was our pleasure to welcome you to Panama Jack Resorts Cancun, and we thank you for sharing your comments with us. We are extremely grateful to receive such a complimentary review, in which you are letting us know that your expectations were...More

Reviewed 3 days ago via mobile

What a spectacular hotel! The staff was very pleasant. The view was amazing. The birds were a bit aggressive but everything was perfect. The food ... oh the food was awesome. The dinning hall by the adult pool had the best food. Loved how helpful...More

1  Thank MonroeWise
Response from Matias K, General Manager at Panama Jack Resorts CancunResponded yesterday

Dear MonroeWise, It is truly a pleasure to read about your positive experience during your recent vacation. We are grateful to learn that you had a great time and that you enjoyed food quality, your accommodation and outstanding service provided by our helpful staff. We...More

Reviewed 5 days ago

We were 2 couples that visited Panama Jacks together, my boyfriend and I mid 20s and the other couple mid 40s. Check in was quick we arrived before 3PM and our room was not ready but they kept our luggages and we were able to...More

2  Thank Vickywild
Response from Matias K, General Manager at Panama Jack Resorts CancunResponded 4 days ago

Dear Vickywild, It was truly an honor to welcome you to Panama Jack Resorts Cancun. We wish to thank you for this magnificent feedback, we sincerely enjoyed reading it. It is delighting to learn that you had an wonderful stay, enjoying all that Panama Jack...More

Reviewed 6 days ago via mobile

If you never went to Cancun and stay here you may think it is good but if you have been to Cancun and were at other resorts and then stayed here you will quickly realize that this place is AWFUL!! After my complaints to manager,...More

5  Thank donnastardj
Response from Matias K, General Manager at Panama Jack Resorts CancunResponded 5 days ago

Dear donnastardj, Thank you for choosing us as your host during your recent vacation, and for sharing your experience with us. Listening to our guests, taking their feedback and implementing change is something we pride ourselves with at Panama Jack Resorts. It helps us give...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Restaurant
Room Service
Bar/Lounge
Free Internet
Breakfast included
Spa
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Wheelchair Access
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
US$193 - US$617 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Family Hotel in Cancun
#23 Business Hotel in Cancun
#26 Spa Hotel in Cancun
#28 Romantic Hotel in Cancun
#31 Luxury Hotel in Cancun
#32 Top resorts Hotel in Cancun
#34 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$193 - US$617 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Family Hotel in Cancun
#23 Business Hotel in Cancun
#26 Spa Hotel in Cancun
#28 Romantic Hotel in Cancun
#31 Luxury Hotel in Cancun
#32 Top resorts Hotel in Cancun
#34 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (7956)
Pool & Beach (1772)
Room & Suite (1390)
Dining (658)
Family and Play Areas (154)
Amenities (56)
Business Centre & Event Rooms (40)
Questions & Answers
Ask a question
alanahjessica
17 August 2018|
Answer
Response from Matias K | Property representative |
Hi alanahjessica, Here are our official categories: Standard - King or Double bed Junior Suite - King or Double bed Junior Suite Ocean View - King or Double Bed Family Junior Suite - King, Bunk Bed and Trundle bed Junior... More
0
Votes
Cameron G
14 August 2018|
Answer
Response from Matias K | Property representative |
Hi Cameron, Thanks for reaching out. Our sockets are Type B sockets. All of the rooms come with and USB connection for commodity of charging your phone. Currency used in Cancun is MXN (Mexican Peso) with USD (US... More
0
Votes
Room Tips
"get the villas"
R6086INtonyc
2 million years ago
Read review
"Rooms on the first floor are very noisy. Ask for an upper floor."
tdornber
2 million years ago
Read review
"We always get the beach front suit; number 2710. Beautiful view of the beach and easy to get to the main..."
U6537VPtinar
2 million years ago
Read review
"Make sure you understand the difference between "Ocean View", "Ocean Front" and..."
jpanic2
2 million years ago
Read review
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