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25/12/2017 26/12/2017
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    Gran Caribe Resort

    Blvd. Kukulkan, Km 11.5 | Zona Hotelera, Cancun 77509, Mexico
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    25/12/2017 26/12/2017
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     49 people are viewing this hotel
    US$568
    US$363
    SAVE US$205
    US$419
    US$419
    Traveller (7209)
    Pool & Beach (1690)
    Room & Suite (1289)
    Overview
    • Excellent52%
    • Very good28%
    • Average10%
    • Poor5%
    • Terrible5%
    Travellers talk about
    “sunset grill” (553 reviews)
    “il pescatore” (160 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Rooms
    25 Dec26 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (8,473)
    There are newer reviews for Gran Caribe Resort
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    3,631 - 3,635 of 6,140 reviews

    Reviewed 8 March 2012

    Check-in staff was rude, did not inform us of anything!!! We had black wristbands (evidentally for special services)which we did not think a thing of. 3 days into our trip we found out we had priviledges on the 6th floor (internet, etc). On the day...More

    6  Thank Lisa C
    Response from Matias K, Director General at Gran Caribe ResortResponded 9 August 2015

    We are truly sorry you had an unpleasant experience during your vacations. We appreciate you taking the time to share your comments; this helps us to provide better services in the future Hopefully you can give us another opportunity to welcome you again so we...More

    Reviewed 6 March 2012

    Great rooms, great staff, right price, decent food.....complaints were the food...the food...restaraunts served blah food...in some mystery sauces...loved the poolside restaurant and the grill but long wait times ....overall though I would recommend this hotel to a friend on a budget....best service? My son got...More

    5  Thank Guitarmesaman666
    Response from Matias K, Director General at Gran Caribe ResortResponded 9 August 2015

    We appreciate your comments and the time you took to describe your stay, our best reward is our guest satisfaction. That keeps us training to be better every day We are looking forward to see you again.

    Reviewed 5 March 2012

    We experience Cancun at the same time every year--late February and we like to try different resorts. We went this time with (4) couples. All but (1) couple received the room we were reserved for. We booked our vacation thru Delta Dreams vacation and paid...More

    3  Thank becker1981
    Response from Matias K, Director General at Gran Caribe ResortResponded 9 August 2015

    First and foremost thank you for taking the time on writing us your comments, we take into account each of them to improve in all aspects. We hope you give us the honor to receive it again to improve your experience and enjoy a great...More

    Reviewed 5 March 2012

    First time visiting cancun and had a lovely time in the Gran Caribe. I got the all inclusive package which was great since we only left the hotel to visit ChichenItza.Drinks were magnificent, staff was great and food was good as well.

    4  Thank Joanna23H
    Response from Matias K, Director General at Gran Caribe ResortResponded 9 August 2015

    Great review!! Hope to have the opportunity to have you with us again in the near future. Best regards

    Reviewed 5 March 2012

    Kudos to the management for selecting such fine employees to represent them! Special shouts and thank you's go out to Andres, concierge for vacationers, Miguel, membership representative, Hector, front desk, Jose samora, bartender, n' all the lobby bar reps for their fine services and attitudes!...More

    3  Thank 62035DonnaL
    Response from Matias K, Director General at Gran Caribe ResortResponded 9 August 2015

    We would like to thank you for choosing our resort as your host on your recent gateway to Cancun. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. We sincerely look forward to...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Parking
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Free Internet
    • Breakfast included
    • Spa
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$211 - US$547 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #23 Business Hotel in Cancun
    • #25 Family Hotel in Cancun
    • #25 Spa Hotel in Cancun
    • #28 Top resorts Hotel in Cancun
    • #28 Romantic Hotel in Cancun
    • #29 Luxury Hotel in Cancun
    • #30 On the Beach Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 470
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Hotels.com, Booking.com, Orbitz, Hotwire, Travelocity, HotelsforEveryone, getaroom.com and TripOnline SA so you can book your Gran Caribe Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Gran Caribe Real Cancun ,
    • Caribe Real Resort Spa ,
    • Gran Caribe Cancun ,
    • Gran Caribe Real Resort & Spa ,
    • Cancun Gran Caribe Real Resort ,
    • Gran Caribe Real Hotel
    Add Photo Photos
    Traveller (7209)
    Pool & Beach (1690)
    Room & Suite (1289)
    Dining (580)
    Hotel & Grounds (3969)
    Family and Play Areas (146)
    Bathroom (59)
    Business Centre & Event Rooms (41)
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    Ask a question
    Questions & Answers
    chrisb642
    8 December 2017|
    Answer
    Response from boatdrinklover | Reviewed this property |
    I wish I could answer, but I wasn’t timely in my review. I was there last January and will be returning this January.
    0
    Votes
    theresarico
    5 December 2017|
    Answer
    Response from RealTalkNoNonsense | Reviewed this property |
    I did not use the phone while I was vacationing at Gran Caribe. My suggestion would be to contact the hotel regarding this question. Have a great wedding and vacation!
    0
    Votes
    Room Tips
    "Junior Suites were amazing with the views of Cancun Beach and sea!"
    Read review
    "Try to get a pool view, you'll also get a beach view thrown in,"
    Read review
    "The junior suite has an in room refrigerator that is kept stocked"
    Read review
    "VIP 6th floor is great with private bar room and food."
    Read review
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