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Live Aqua Beach Resort Cancun

Travellers' Choice award winner
#4 of 181 Hotels in Cancun
GreenLeadersGold level
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Live Aqua Beach Resort Cancun
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8,055 Reviews from our TripAdvisor Community

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Showing 6,335: English reviews
Peace River, Alberta, Canada
Reviewed 2 days ago NEW

This is an amazing hotel and the staff are incredible. They are always willing to help if you need anything. We never once encountered a grumpy staff member, they are always smiling and friendly. The room was incredible and very clean. The food at the different restaurants was excellent. Very gourmet though so if you are looking for general food...

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Helpful?
2Thank Carolin R
Alfredo S, General Manager at Live Aqua Beach Resort Cancun, responded to this review

I wish to thank you for sharing your kind feedback regarding all aspects of your visit, where our personalized service highlighted an already wonderful experience. We truly take pride in the attention to detail placed in our daily activities, which allow us to stand out from every other Resort in Cancun. I would also like to address your feedback regarding...

Reviewed 2 days ago NEWvia mobile

This was our second visit to this beautiful resort. We will definitely be back. The food , drinks and service were superb. The whole staff was amazing. Hugo in the aqua club was knowledgeable and fantastic to talk to. Fernanda also in the aqua club was very helpful as well as great to talk to. Valerie the PR manager was...

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Helpful?
3Thank neeniec
Alfredo S, General Manager at Live Aqua Beach Resort Cancun, responded to this review

We are honored to have been chosen to celebrate your birthday, and that we, in harmony with your husbands planning, managed to make of this an unforgettable experience. Thank you so much for mentioning so many staff members that made a positive impact on your stay, I will make sure to share your praise as this kind of recognition has...

Houston, United States
Reviewed 2 days ago NEW

My stay at Live Aqua was fine and the hotel was nice until I tried to cancel timeshare I purchased four days before. The salespeople tried to manipulate me into believing I was responsible for paying $6700 in gifts that I didn't use, which was totally bogus! I did use a massage, a cabana for a day, and $150 in...

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1Thank 830heidim
Malta, New York
Reviewed 2 days ago NEW

My fiance and I recently spent a 4 night extended weekend at Live Aqua. We have been researching resorts in Cancun for our wedding next year. The search is over! This is the perfect place if you want a luxurious, beautiful, romantic ceremony and reception! We were fortunate to witness a wedding that was held here over the weekend. It...

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3Thank jhagger7586
Alfredo S, General Manager at Live Aqua Beach Resort Cancun, responded to this review

I am thrilled to read your dazzling comments regarding your recent visit, and to see that we managed to fulfill your search for a luxurious wedding experience. It is certainly flattering to know that you were able to feel pampered and taken care of even before your wedding and that this experience has only just begun. We will see you...

Reviewed 3 days ago NEWvia mobile

Israel Mascarro provided excellent service to myself and my roommate. Israel was very attentive, willing to help, caring, and extremely hospitable. Israel was very helpful. Anything you need he is there!

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Helpful?
1Thank AmberDwyer37
Alfredo S, General Manager at Live Aqua Beach Resort Cancun, responded to this review

I appreciate you having taken the time to share such delightful comments about Israel. I will be sharing your praise with him and all the team as they represent an unimaginable source of motivation to keep bringing passion and joy to our everyday activities. We hope to have the honor of being your hosts again in the future, Alfredo Santamaria...

Calgary, Canada
Reviewed 4 days ago NEW

Total 5 star resort, third time we have been and still the best hotel in Mexico we have stayed at (includes, beach palace, the royal, azul, paradisus). The pools are fantastic, and heated. The rooms are spotless and the beach is heavenly. The food is great (only resorts that are as good is Paradisus in Playa and Grand Fiesta in...

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2Thank stephen m
Alfredo S, General Manager at Live Aqua Beach Resort Cancun, responded to this review

I am truly honored to read comments like yours, portraying such a wonderful experience that highlights service, a wide variety of culinary options and most of all, attention to detail. Attention to detail is one of our greatest strengths and going the extra mile to pamper our guests is our daily goal. Thank you for your loyalty, and for making...

Dallas, Texas, United States
Reviewed 4 days ago NEW

My wife and I visited in the middle of November 2016 for our 3 year anniversary and had the best time. We were treated like VIPs the entire time by the staff and loved every second our visit. We stayed in a Garden View room that had a partial ocean view. We spend most of our time at the pool...

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2Thank Shane W
Durban, South Africa
Reviewed 4 days ago NEW

My husband and I were part of a group who stayed at the hotel. We were fortunate enough to arrive 2 days prior to the group and we were delighted to be able to enjoy all the facilities of this resort. As we arrived early in the day after a 16 hour flight, we were offered a hospitality room for...

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3Thank Hilary G
San Diego, California
Reviewed 5 days ago NEW

What can I say that hasn't been said...this is the best All Inclusive resort we've ever visited. Arrival and departure went perfectly smooth. Greeted with a cool towel and cold drink. Perfect after traveling for 10 hours. The staff was exceptional. Never had anything but excellent service. They truly go out of their way to please. One example. We really...

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5Thank Danhanz
Ohio, USA
Reviewed 5 days ago NEW

This resort is extremely nice, very beautiful grounds with clean rooms, great food, and an awesome value. We stayed for 8 nights in early November, and it was just the right amount of time to completely relax. The food was varied and excellent at all of the restaurants we went to. Highlights included the Habanero soup at MB and shrimp...

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Helpful?
5Thank leprechaun25

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Beachfront
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Live Aqua Cancun, a welcoming place, where being is the first part of feeling. Your senses work together. It's a prism of colors, eclectic rhythms, and seductive details. Enjoy the fusion of idyllic days and energizing nights. It is a monument to your arrival to this Cancun Spa Resort. This sophisticated beachfront resort lies along white sand beaches, across the street from La Isla Shopping Mall and walking distance from some of the best restaurants and shopping malls in the city. Exotic drinks, barefoot luxury and activities overlooking the resort's 8 infinity pools are just part of the exquisite details within our All Inclusive concept. Music worships you at every step, with changes in rhythms that match the emotions you feel and the space around you. The sound is never the same, but always relaxing, exciting and harmonic. Arriving, leaving, just belonging makes you sigh with peace. The Aqua aroma seeps into every nook and cranny up to the sky, down to the sea. Return to yourself. ... more   less 

Additional Information about Live Aqua Beach Resort Cancun

Address: Boulevard Kukulcan KM 12.5 | Zona Hotelera, Cancun 77500, Mexico (Formerly Live Aqua Cancun All Inclusive)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: RM1,711 - RM3,928 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Live Aqua Beach Resort Cancun 4.5*
Number of rooms: 371
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Priceline, Travelocity, Hotels.com, Expedia, Cheap Tickets and Jetsetter so you can book your Live Aqua Beach Resort Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Live Aqua Cancun All Inclusive Hotel Cancun
Cancun Aqua Hotel
Aqua Hotel Cancun
Fiesta Americana Grand Aqua
Hotel Style:
#4 Top resorts Hotel in Cancun
#4 Romantic Hotel in Cancun
#4 On the Beach Hotel in Cancun
#4 Luxury Hotel in Cancun
#4 Spa Hotel in Cancun
#4 Business Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Live Aqua Beach Resort Cancun staff and other travellers.
827 questions
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New Jersey

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Questions? Get answers from Live Aqua Beach Resort Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in the Aqua Suite and it was awesome with a very big terrace.”
 of 5 bubbles CarolinR879, 7 Dec 2016 | Read review
“Ocean front rooms 3rd floor or higher have great view of the sunrise!”
 of 5 bubbles jhagger7586, 7 Dec 2016 | Read review
“all rooms are great, but higher the better for the view”
 of 5 bubbles 26stephenm26, 5 Dec 2016 | Read review
“Rooms on the higher floors have a spectacular view of the ocean”
  • Lovely touch
 of 5 bubbles HilaryG213, 5 Dec 2016 | Read review
“high floor, oceanfront. DO NOT get the terrace upgrade, your view is blocked by bushes”
 of 5 bubbles leprechaun25, 4 Dec 2016 | Read review
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