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We really enjoyed our accommodation , big room with nice view and terrace, great location , all staff is very friendly specially Fabian that was helpful at all times, we highly recommend this hotel, the only minor thing was that we were asked several times...More
I was amazed what a great find this hotel was.
This hotel is perfectly mantained, rooms are spacious. You have a kitchenette, fridge, microwave and dishwashing machine. Laundry is available for free in each floor.
You can go to the supermarket and make it a...More
Just returned from a week’s vacation...hotel was great...clean, food and drinks good (hamburger was only bad food), beach access and pool and activities were great.....customer service excellent! Would like to thank all individuals listed below for making our stay so wonderful!
Overall, we had an excellent experience here and would definitely come again.
When we first arrived, Jasmin helped arrange our rooms. We were tired from our traveling and she patiently helped arrange our rooms. Unfortunately, they didn't have any standard rooms left, so they upgraded...More
Response from Manuel S, Gerente at Fiesta Americana Villas CancunResponded 4 days ago
I would like to thank you for taking the time to share your experience on the community. We are so proud to know that we fulfilled our main objective: exceed your expectations. I am certain this comment will motivate all of us to keep searching...More
Unfriendly staff. Overstaffed but no one is responsible. Rooms are not clean. Shower a nightmare. This place is the worst hotel I’ve ever been. The service is bad and your room is not been cleaned everyday. Since they are simply not able to manage.