We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Club Regina Cancun

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Management photos
Club Regina Cancun
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

291 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 205: English reviews
Start your review of Club Regina Cancun
 Click to rate
Denver, North Carolina
Reviewed 2 days ago NEWvia mobile

Great vacation been coming here a couple times a year.I have been celebrating my birthday here for the last 5 years...It's great for families with children. Staff is very friendly and they have numerous pool activities during the day ... Drink specials and food specials daily. They also offer all inclusive

 Report
Helpful?
Thank n115rj
Raintree V, Owner at Club Regina Cancun, responded to this review

Thanks for the great review! If this was one of your birthday trips - happy belated birthday.

Phoenix, Arizona
Reviewed 1 week ago

Upon arrival around 5:30ish pm on 3/5/17 our room was not cleaned; keep in mind check in is at 4:00 pm. Front desk suggested that we wait in the hotel lobby. Front desk promised there will be a 15 minute wait (tops) and they indicated that they would personally find us and make us aware when our room was ready....

 Report
Helpful?
Thank jac1232017
Raintree V, Owner at Club Regina Cancun, responded to this review

Thank you for sharing your experience. We apologize for your room not being ready when you arrived. It was unfortunate that there were severe storms at the start of your visit. We did not have hot water at the resort on Friday night or Saturday morning due to work being done outside of our resort, we are sorry also for...

Puerto Aventuras, Mexico
Reviewed 4 weeks ago

It used to be that timeshare hotels were kept up at 110%, pretty fancy, and awesome service- well the idea was for you to be so impressed and after a high pressure sale, you would sign the dotted line. Times have changed, not all timeshares are kept up, or fancy: Club Regina is one of those! Many maintenance items and...

 Report
Helpful?
Thank PAfisherman2
Raintree V, Owner at Club Regina Cancun, responded to this review

Thank you for your review. We are saddened you did not enjoy our resort. Although there should have been no problems experienced with your room, we wish you had shared your concerns at the time so we could have immediately taken care of them.

Waxhaw, North Carolina
Reviewed 15 February 2017

Xcaret park is an amazing park and was great to visit. Many things to do here. The key is take your time and take time to just sit and relax. The show at night was great but I would not recommend the dinner as it was not that great. The Mayan ruins are amazing and with a great guide like...

 Report
Helpful?
Thank maui04_13
Raintree V, Owner at Club Regina Cancun, responded to this review

Thank you for the great review.

Lakehurst, New Jersey
Reviewed 7 February 2017

Old rooms, uncomfortable bathrooms, and bad service on the pool on February 4, 2017. I ordered my lunch around 3:00 pm, the young employee did not placed the order. I went to see him 30 minutes later, I had to reorder again. Check in have some redundancy, takes double or more than than regular check ins. Also, the RCI section...

 Report
Helpful?
Thank arrivera
Raintree V, Owner at Club Regina Cancun, responded to this review

Thank you for taking time to post a review and for letting us know of some difficulties you experienced. We are looking into the issue with RCI's website.

St Louis, MO
Reviewed 7 February 2017 via mobile

I belong to the vacation club and have been to several locations but this is the absolute worst!! Had to wait "just a few minutes" that lasted over two hours! One desk person would say the suite needed to be cleaned (it was after 3 pm check in time) and another told us it was a repair to the jacuzzi...

 Report
Helpful?
Thank Macomo
Raintree V, Owner at Club Regina Cancun, responded to this review

Thank you for taking the time to post a review. Your experience is not indicative of the five star service level we strive to provide and we will be looking into this situation. Just to clarify, our check-in time is 4pm.

Oshkosh, Wisconsin
Reviewed 2 February 2017 via mobile

We have timeshare points with Raintree Vacation Club and have been coming here since 2002. They have been updating all of the units and we are always happy to be here! Great pool bar with drink and lunch specials every day, a nice restaurant for breakfast and dinner, a lobby bar with coffees and snacks, but also nice to have...

 Report
Helpful?
1Thank JuneJon
Raintree V, Owner at Club Regina Cancun, responded to this review

Thanks for the great review! We are so happy you continue to enjoy your visits. We look forward to welcoming you back home to Club Regina Cancun soon.

Edmonton
Reviewed 29 January 2017 via mobile

We have been to Mexico many times but we've always stayed in the Mayan riviera so this was our first visit where we stayed right in Cancun and we loved it. When we return it probably won't be to this hotel though. Only because of the location. The bus was conveniently located outside our hotel and was cheaper than water...

 Report
Helpful?
1Thank Jennifer P
Raintree V, Owner at Club Regina Cancun, responded to this review

Thank you for taking the time to write such a detailed review. We appreciate your feedback.

Iowa City, Iowa
Reviewed 23 January 2017

We had a 2 bedroom "Grand Suite" which we shared with relatives. This is our third year in a row booking Club Regina because we find it to be the best spot on the beach for our needs. Most of the places are huge, noisy, crowded and expensive. Regina is totally the opposite. The rooms are older because the whole...

 Report
Helpful?
1Thank Rowland45
Raintree V, Owner at Club Regina Cancun, responded to this review

Thanks for the wonderful review. We are grateful you have chosen to spend your vacation with us the past three years.

Saline, MI
Reviewed 1 January 2017

My husband and I are Raintree Vacation Club members and decided to give the Club Regina, Cancun a try with a stay over Christmas. The location is pretty good. A short walk to the local bus which basically runs continuously and goes all the way into Cancun along the strip with lots of hotels and great places to eat. One...

 Report
Helpful?
6Thank Beachlover888
Raintree V, Owner at Club Regina Cancun, responded to this review

Thank you for taking the time to write such a comprehensive review. We appreciate you pointing out what you enjoyed, as well as areas for improvement.

442 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (183)
Viewed
Room/Suite (39)
Viewed
Pool/Beach Area (45)
Viewed
View from Room (16)
Viewed
Bathroom (7)
Viewed
Dining (4)
Viewed
Hotel & Grounds (21)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (50)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (254)
Viewed
Amenities (9)
Viewed
Beach (13)
Viewed
Club Suite (73)
Viewed
Jacuzzi King (39)
Viewed
Pool (17)
Viewed
Dining (29)
Viewed
Studio Living Room (41)
Viewed
The Hotel (33)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (5)
Viewed
Room/Suite (3)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Cancun hotels
1.3 km away
Solymar Condos
Solymar Condos
#5 of 118 in Cancun
206 reviews
0.7 km away
No photo provided
Cancun Beach ApartHotel
#70 of 118 in Cancun
1 reviews
0.7 km away
Bsea Cancun Plaza
Bsea Cancun Plaza
#44 of 118 in Cancun
245 reviews
Show Prices
Show Prices
Show Prices
0.2 km away
The Westin Resort & Spa Cancun
0.7 km away
Bel Air Collection Resort & Spa Cancun
1.3 km away
Solymar Cancun Beach Resort
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Club Regina Cancun

Address: Kilometro 20, Blvd. Kukulcan Zona Hotelera | at the Westin Cancun, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: RM1,325 - RM1,325 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Club Regina Cancun 3*
Number of rooms: 69
Reservation Options:
TripAdvisor is proud to partner with Priceline and Hotels.com so you can book your Club Regina Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Club Regina Cancun Hotel Cancun
Hotel Style:
#54 Top resorts Hotel in Cancun
#66 On the Beach Hotel in Cancun
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Club Regina Cancun staff and other travellers.
25 questions
Ask a question
Annapolis, Maryland
Dallas, Texas
6 months ago
7 months ago
Tucson

See all questions (25)

Questions? Get answers from Club Regina Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get ocean view.”
 of 5 bubbles PAfisherman2, 22 Feb 2017 | Read review
“Not recommended”
 of 5 bubbles arrivera, 6 Feb 2017 | Read review
“Suggest above ground level. Beach is difficult to get but Lagoon side is fine.”
 of 5 bubbles Rowland45, 23 Jan 2017 | Read review
“Top floor suites have a good view”
 of 5 bubbles Beachlover888, 1 Jan 2017 | Read review
“Rooms on the lagoon side are much quieter but beach side have wonderful views.”
 of 5 bubbles jjs662, 14 Sep 2016 | Read review
5 of 5