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12/03/2018 13/03/2018
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    Club Regina Cancun

    Kilometro 20, Blvd. Kukulcan Zona Hotelera | at the Westin Cancun, Cancun 77500, Mexico
    +1 800-994-1375
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    12/03/2018 13/03/2018
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    Traveller (229)
    Room & Suite (226)
    Storyboard
    Overview
    • Excellent38%
    • Very good29%
    • Average18%
    • Poor6%
    • Terrible9%
    Travellers talk about
    “hotel zone” (35 reviews)
    “grand suite” (4 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Laundry Service
    Kids Club
    Self-Serve Laundry
    Private Balcony
    3.0 Star Hotel
    All hotel details
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    Rooms
    12 Mar13 Mar
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (359)
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    1 - 5 of 240 reviews

    A TripAdvisor Member
    21
    Reviewed 1 week ago via mobile

    We spent 2 weeks here and we were disappointed from this time. We’ve been here before and in Cancun various time. Currently they do a lot of reconstruction so there was noise all the time, however the rooms really need a renewal. Rooms The cleanness...More

    1  Thank A TripAdvisor Member
    Management response:Responded 1 week ago

    Dear Guest, I am very sorry that your experience was not perfect during your recent stay. We certainly strive to meet and exceed our guests' expectations every time. As part of our green initiative at the resort, our housekeeping staff does not change the sheets...More

    Hotel's Favourite
    Reviewed 7 May 2017 via mobile

    We visited Cancun for 7 days. Club Regina made everything very easy for us. Don't worry about booking adventures beforehand, Benjamin or another employee will help you find activities at the table in the lobby. All activities have plenty of information and Ben is an...More

    1  Thank Bryan P
    Response from Raintree V, Owner at Club Regina CancunResponded 15 May 2017

    Thanks for the amazing review. We are happy you were able to experience so much of what Cancun has to offer, including fishing and snorkeling.

    Reviewed 2 weeks ago

    This is a small resort compared to the huge hotels along the beach in Cancun, but is very nicely kept. It is an older property but maintenance tries to keep it in good condition. The access to the beach is wonderful. The pool is rather...More

    Review collected in partnership with this hotel
    Thank Beachlover888
    Management response:Responded 1 week ago

    Thank you for returning to Club Regina Cancun and for taking the time to review the resort. Your feedback is important to us. We are thrilled that you enjoyed the location, the restaurant, the staff, the shower, and our beautiful endless beach. We have been...More

    Reviewed 2 weeks ago

    We were lucky to find this beach hotel and would like to return there at once! Me and my husband stayed at Club Regina for 3 weeks in November 2017, in a suite with spacious living room + kitchen, one bedroom, two bathrooms and a...More

    Thank ewev2015
    Management response:Responded 1 week ago

    Dear ewev2015, Thank you for taking the time to write a review. We are thrilled that you had such a lovely stay with us during your lengthy recent visit. Our staff works very hard to make sure that each guest enjoys their time with us....More

    Reviewed 2 weeks ago via mobile

    Hotel is tired, but bearable, however as it turns out, we were informed you cannot drink water from your rooms not you can be served tap water in the restaurants as it is unfiltered. Initially I thought it was a tactic to sell you bottled...More

    Thank Victor P
    Management response:Responded 1 week ago

    Dear Victor P, Thank you for your review. I apologize for any inconvenience that you may have experienced regarding our water filtration system while you were visiting. Our water is potable except when filtration system repairs are underway. We share an inverse osmosis filtration system...More

    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Children Activities (Kid / Family Friendly)
    • Business Centre with Internet Access
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Outdoor pool
    • Spa
    Details
    • Price range
    • US$213 - US$433 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #53 Top resorts Hotel in Cancun
    • #62 On the Beach Hotel in Cancun
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 69
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, Booking.com, Hotwire, Travelocity and Cheap Tickets so you can book your Club Regina Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Club Regina Cancun Hotel Cancun
    Add Photo Photos
    Traveller (229)
    Room & Suite (226)
    Pool & Beach (97)
    Dining (37)
    Hotel & Grounds (130)
    Bathroom (11)
    Family and Play Areas (3)
    Business Centre & Event Rooms (1)
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    Ask a question
    Questions & Answers
    10 November 2017|
    AnswerShow all 2 answers
    Response from Tom C | Reviewed this property |
    There is a mall with a supermarket in San Jose, north of the Club Regina. It is not within walking distance. You will have to take a cab or the bus.
    0
    Votes
    cynthialanno
    23 July 2017|
    Answer
    Response from maui04_13 | Reviewed this property |
    Yes you can but it is like any beachfront it can change. When we were there the water was calm
    0
    Votes
    Marina378
    11 May 2017|
    AnswerShow all 2 answers
    Response from Raintree M | Property representative |
    Yes, you can swim in the sea - be sure to obey all posted flags and signs.
    0
    Votes
    Room Tips
    "Most people want ocean view rooms; we prefer the Lagune side on a higher floor. Spectacular sun sets."
    Read review
    "The rooms facing the Zona Hotelera road are noisier (traffic)."
    Read review
    "Get the room with a hot tub."
    Read review
    "Room 3421 on the lagoon side was not bad. Room 3602 on the ocean side was excellent!"
    Read review
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