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    Club Regina Cancun

    Kilometro 20, Blvd. Kukulcan Zona Hotelera | at the Westin Cancun, Cancun 77500, Mexico
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    06/08/2017 07/08/2017
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    Traveller (210)
    Room & Suite (217)
    Pool & Beach (76)
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    Overview
    • Excellent30%
    • Very good34%
    • Average20%
    • Poor6%
    • Terrible10%
    Travellers talk about
    “hotel zone” (34 reviews)
    “grand suite” (4 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Laundry Service
    Self-Serve Laundry
    Private Balcony
    3.0 Star Hotel
    All hotel details
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    Solymar Condos
    210 reviews
    #5 of 134 Speciality lodging in Cancun
     
    Bsea Cancun Plaza
    287 reviews
    #23 of 134 Speciality lodging in Cancun
     
    The Westin Resort & Spa Cancun
    3,144 reviews
    #66 of 175 hotels in Cancun
     
    Bel Air Collection Resort & Spa Cancun
    2,751 reviews
    #82 of 175 hotels in Cancun
     
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (303)
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    There are newer reviews for Club Regina Cancun
    See the most recent reviews

    11 - 15 of 211 reviews

    Reviewed 7 February 2017

    Old rooms, uncomfortable bathrooms, and bad service on the pool on February 4, 2017. I ordered my lunch around 3:00 pm, the young employee did not placed the order. I went to see him 30 minutes later, I had to reorder again. Check in have...More

    1  Thank arrivera
    Response from Raintree V, Owner at Club Regina CancunResponded 8 February 2017

    Thank you for taking time to post a review and for letting us know of some difficulties you experienced. We are looking into the issue with RCI's website.

    Reviewed 7 February 2017 via mobile

    I belong to the vacation club and have been to several locations but this is the absolute worst!! Had to wait "just a few minutes" that lasted over two hours! One desk person would say the suite needed to be cleaned (it was after 3...More

    Thank Macomo
    Response from Raintree V, Owner at Club Regina CancunResponded 8 February 2017

    Thank you for taking the time to post a review. Your experience is not indicative of the five star service level we strive to provide and we will be looking into this situation. Just to clarify, our check-in time is 4pm.

    Reviewed 2 February 2017 via mobile

    We have timeshare points with Raintree Vacation Club and have been coming here since 2002. They have been updating all of the units and we are always happy to be here! Great pool bar with drink and lunch specials every day, a nice restaurant for...More

    1  Thank JuneJon
    Response from Raintree V, Owner at Club Regina CancunResponded 3 February 2017

    Thanks for the great review! We are so happy you continue to enjoy your visits. We look forward to welcoming you back home to Club Regina Cancun soon.

    Reviewed 29 January 2017 via mobile

    We have been to Mexico many times but we've always stayed in the Mayan riviera so this was our first visit where we stayed right in Cancun and we loved it. When we return it probably won't be to this hotel though. Only because of...More

    2  Thank Jennifer P
    Response from Raintree V, Owner at Club Regina CancunResponded 31 January 2017

    Thank you for taking the time to write such a detailed review. We appreciate your feedback.

    Reviewed 23 January 2017

    We had a 2 bedroom "Grand Suite" which we shared with relatives. This is our third year in a row booking Club Regina because we find it to be the best spot on the beach for our needs. Most of the places are huge, noisy,...More

    1  Thank Rowland45
    Response from Raintree V, Owner at Club Regina CancunResponded 25 January 2017

    Thanks for the wonderful review. We are grateful you have chosen to spend your vacation with us the past three years.

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    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Laundry Service
    • Concierge
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Business Centre with Internet Access
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Spa
    Details
    • Price range
    • US$305 - US$552 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #55 Top resorts Hotel in Cancun
    • #67 On the Beach Hotel in Cancun
    • Room types
    • Suites ,
    • Kitchenette ,
    • Family Rooms ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 69
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Booking.com, Cheap Tickets, Hotwire and TripOnline SA so you can book your Club Regina Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Club Regina Cancun Hotel Cancun
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    Traveller (210)
    Room & Suite (217)
    Pool & Beach (76)
    Dining (33)
    Hotel & Grounds (121)
    Bathroom (9)
    Family and Play Areas (3)
    Business Centre & Event Rooms (1)
    Nearby
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    Ask a question
    Questions & Answers
    Marina378
    11 May 2017|
    Answer Show all 2 answers
    Response from Raintree V | Property representative |
    Yes, you can swim in the sea - be sure to obey all posted flags and signs.
    0
    Votes
    Marina378
    10 May 2017|
    Answer
    Response from Raintree V | Property representative |
    Yes, we have an all-inclusive option available that you can purchase on-site (three day minimum). The price fluctuates so contact the resort directly for correct pricing during your stay.
    0
    Votes
    Room Tips
    "Ocean views great, but as RCI members, we got put into back looking out over grassy area which was still nice"
    Read review
    "Get ocean view."
    Read review
    "Not recommended"
    Read review
    "Suggest above ground level. Beach is difficult to get but Lagoon side is fine."
    Read review
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