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Great Parnassus Family Resort

AMOMAUS$182*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$308*
US$182*
Great Deal
US$256*
US$308*
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Great Parnassus Family Resort
Great Parnassus Family Resort
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5,183 Reviews from our TripAdvisor Community

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Showing 3,327: English reviews
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Bloomfield Hills, Michigan
Reviewed yesterday NEW

We were a family of six with the youngest child 13 & oldest 16 years. The 13 year old found some water sports to participate in but there wasn't much for the older 16 year old girl. The rooms were OK but needed to be updated. The entertainment was geared for younger kids with nothing for the older kids except...

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Helpful?
Thank Lola W
Reviewed 2 days ago NEW

Hi, Overall great for the price. There are a lot of young children there, so it's great for families. I would not stay there if it is just adults, but I should have read the reviews. There is one employee, I believe her name is Karla in Guest Services, and she should be fired. My room key card was lost...

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Helpful?
Thank Diane R
Great_Parnassus, Guest Service at Great Parnassus Family Resort, responded to this review

Dear Diane R, First and foremost thank you for taking the time to write us your comments about your stay at our resort. We are truly sorry for the inconveniences presented during your stay; we have made a detailed report of your comments and sent it to the corresponding area. We understand your disappointment and hope you could give us...

Granite City, IL USA
Reviewed 2 days ago NEW

So the resort needs some updating. It's not terrible but if they don't get a handle on things I could see it getting out of control. It's mostly just eye sores that need some TLC. Myself and my parents stayed in beach front units. The rooms were spacious and the balcony was huge with a jet tub out on the...

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Helpful?
Thank Eric B
Great_Parnassus, Guest Service at Great Parnassus Family Resort, responded to this review

Dear Eric B, It has been a great pleasure for us to welcome you at Great Parnassus Family Resort. We are glad to know by your comments, that you had a good experience, enjoying of our facilities, great restaurants, and the incredible attention of our outstanding associates. We’ll be sure to share your comments with Roger and Grace; comments like...

Reviewed 2 days ago NEW

This was a fantastic hotel for my family. I was there with my two daughters and myself and found there were tons of activities for the kids between the kids area with the disco playroom and the water slides, the mini-putt and the main pool. My daughters didn't do the kids club because they are a bit older but loved...

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Helpful?
Thank Trish R
Great_Parnassus, Guest Service at Great Parnassus Family Resort, responded to this review

Dear Trish R, We would like to express our gratitude for the time you have taken to share this review and the valuable comments you’ve provided in it. We have no doubt that your review will be of great help for many travelers while making their decision to visit Great Parnassus Family Resort. Thank you for the warm words regarding...

Reviewed 3 days ago NEW

This resort was more expected at this all inclusive resort. This is my second time doing all inclusive and the staff really made the difference on this one. The staff was accomodating and pleasant someone was always checking on you. I loved to be attended too. Efrain at Magnus was a A-1 server, he looked for us everyday and we...

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Helpful?
Thank christina s
Great_Parnassus, Guest Service at Great Parnassus Family Resort, responded to this review

Dear christina s, Accept our sincere appreciation for the kind comments you have shared with the TripAdvisor Community. We’re very happy to know that we were able to exceed your expectations and that you were pleasantly surprised by the warmth and quality of the service we offer. We’ll be sure to share your comments with Efrain and Humberto; comments like...

washington dc
Reviewed 4 days ago NEW

I won't repeat the points from the prior review but just to agree that the Kids Club was great (the facilities could be improved, but the staff were awesome, especially Isa). They actually take the kids to dinner every night at 6pm (to the buffer) so if your kids are willing, you can sneak off for an adults only dinner...

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Helpful?
1Thank ebleimund
Great_Parnassus, Guest Service at Great Parnassus Family Resort, responded to this review

Dear ebleimund, Thank you so much for your kind words regarding your recent stay at Great Parnassus Family Resort. It’s a pleasure to know that this experience was a very positive one, highlighted by our great service and restaurants. We’re sure that your feedback will serve as an encouragement to our team, as we strive to continuously improve the quality...

Reviewed 1 week ago via mobile

The hotel is a very old but nice hotel. Everything is included with your wristband. So you don't have to bring money to the lobby. The pool is very big. The disco and playroom is fun. The staff is also very funny

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2Thank Derek S
Great_Parnassus, Guest Service at Great Parnassus Family Resort, responded to this review

Dear Derek S, Thank you for choosing Great Parnassus Family Resort for your recent trip to Cancun. We are glad to know you enjoyed your days with us. We hope to have you with us soon again, Best wishes!

Reviewed 1 week ago

I wish there was a 4.5 rating. There were a few issues where I wouldn't rate the hotel a 5 star, but definitely think it's close. I will start by saying, we came across quite a few folks who had opposite opinions of the hotel than us. We heard people complain about every last thing. We loved our time at...

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5Thank Willowsmomjennifer
Great_Parnassus, Guest Service at Great Parnassus Family Resort, responded to this review

Dear Willowsmomjennifer, It has been a great pleasure for us to welcome you at Great Parnassus Family Resort, we are delighted to know by your great comments, that you had an amazing experience, enjoying of our facilities in its totality, cleanliness, great restaurants, and the incredible attention of our outstanding associates. We’ll be sure to share your comments with Marco,...

Kalamazoo,Mi
Reviewed 1 week ago via mobile

It's my home away from home. Every trip gets better. I have zero complaints! I can't name all my favorites, too many! Only been home a day, and missing it. Can't wait til I return. Beautiful resort, and beach.

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4Thank Sun&FunLynn
Great_Parnassus, Guest Service at Great Parnassus Family Resort, responded to this review

Dear Sun&FunLynn, It’s a pleasure for us to know that you consider Great Parnassus Family Resort as your home away from home. Thank you very much for you loyalty and wonderful comments, please believe that the most flattering compliment a guest can pay us is honoring with their return. We are looking forward to your next visit; do not hesitate...

Plainwell, Michigan
Reviewed 1 week ago via mobile

Came here once again and it was perfect! There is absolutely nothing to complain about. The staff is amazing. That's why we always want to come back. Felipe and Efrain in the buffet are great and always helping you get your food and such. Carlos and Manny from entertainment are very nice! Alejandro the server on the beach is always...

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Helpful?
1Thank Karmin W
Great_Parnassus, Guest Service at Great Parnassus Family Resort, responded to this review

Dear Karmin W, It has been a great pleasure for us to welcome you once again at Great Parnassus Family Resort. We are delighted to know by your great comments, that you had an amazing experience. We’ll be sure to share your comments with Felipe, Efraín, Carlos, Manny and Alejandro; comments like yours are a source of great motivation. Thank...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Great Parnassus Family Resort is located at KM 17 on the Hotel Zone. It is an ideal hotel whether you are vacationing, celebrating or working. Ranging from fun to excitement for the whole family. With areas specialized for baby care, plus a complete children’s water park with a castle, pirate ship and water slides. Teenager club and a complete day and night time activities program. All the upbeat fun imaginable for families; snack bars, coffee and sweets at our creperie. Offering also exclusive areas for adults only. When choosing suites or club rooms for adults only, guests have access to our elite lounge restaurant for breakfast, and in-room special amenities. A variety of 7 different restaurants, 11 bars, 24 hour room service, 4 pools, mini golf plus a variety of different suites to choose from including family suites that fit up to five people. Entertainment at night, with interactive games and shows performed by our entertainers. ... more   less 

Additional Information about Great Parnassus Family Resort

Address: Blvd. Kukulkan Km. 17 | Lote 52-04 Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: RM854 - RM2,156 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Great Parnassus Family Resort 3.5*
Number of rooms: 505
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Expedia, Booking.com, Hotwire, Orbitz, Travelocity, Hotels.com, Despegar.com, Cancelon, TripOnline SA, Evoline ltd and HotelQuickly so you can book your Great Parnassus Family Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Great Parnassus Hotel Cancun
Great Parnassus Resort Cancun
Great Parnassus Resort Spa Cancun
Parnassus Cancun
Hotel Style:
#49 Top resorts Hotel in Cancun
#50 Spa Hotel in Cancun
#51 Romantic Hotel in Cancun
#58 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Great Parnassus Family Resort staff and other travellers.
473 questions
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Questions? Get answers from Great Parnassus Family Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Has a lot of restaurants!”
dianer724, 24 Apr 2017 | Read review
“Spend the xtra $ if you can for a beach front room. The view is beautiful and well worth the extra money.”
725ericb, 24 Apr 2017 | Read review
“odd numbered rooms floor 4 5 or 6 so if you have to take the stairs the walk isn't as bad. Elevators are very slow.”
805ryanp, 14 Apr 2017 | Read review
“One side of hotel faces ongoing construction in 2017.”
  • View from our balcony.
95bb, 9 Apr 2017 | Read review
“Odd number rooms are more quiet”
  • Room 608
  • Room 608
873amberc, 5 Apr 2017 | Read review
5 of 5
AMOMA
US$182* /night
View Deal
Bookit.comUS$256
Booking.comUS$308
Hotwire.comUS$304
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*Disclaimer
Prices are for 1 room, 2 adults
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