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04/02/2018 05/02/2018
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    Family Resort

    Blvd. Kukulkan Km. 17 | Lote 52-04 Zona Hotelera, Cancun 77500, Mexico
    011 52 998 287 1400
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    04/02/2018 05/02/2018
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     11 people are viewing this hotel
    US$362
    US$303
    SAVE US$59
    US$362
    US$362
    Traveller (4653)
    Pool & Beach (909)
    Room & Suite (843)
    Overview
    • Excellent33%
    • Very good31%
    • Average18%
    • Poor8%
    • Terrible10%
    Travellers talk about
    “big ben” (385 reviews)
    “great parnassus” (1,127 reviews)
    “karaoke bar” (147 reviews)
    Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Water Park
    Tennis Court
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    Rooms
    4 Feb5 Feb
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (5,377)
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    11 - 15 of 3,389 reviews

    Reviewed 8 August 2017

    Expectations can lead to disappointments. I had mixed emotions after reading the reviews from previous guests however, I decided to take my chances. I set a low bar and was pleasantly surprised with the results. It is a family resort! Although it is an older...More

    4  Thank 514TravelingQueen
    Response from Great_Parnassus, Guest Service at Family ResortResponded 12 August 2017

    Dear 514TravelingQueen, Thank you so much for your comments regarding your stay with us. We are sure that they may be of great help to all the TripAdvisor community to make the right decision when it comes to choosing the ideal resort for their family...More

    Reviewed 3 August 2017 via mobile

    We were traveling to several cities in Mexico and decided to end our trip with a few days in Cancun. We stayed at the Moon Palace last year, which is very high end and nice, but a bit pricey so we tried the Great Parnassus....More

    Thank Worldroamerz
    Response from Great_Parnassus, Guest Service at Family ResortResponded 8 August 2017

    Dear Worldroamerz, Thank you very much for taking the time to share this useful review. We take every comment into account since our main goal is to satisfy our guests in every way. We are currently taking measures to improve our quality levels in facilities...More

    Reviewed 2 August 2017 via mobile

    Not helpful with contacting airline for lost luggage. Was only given 1 room key for 3 ppl. Has to ask for more. Requested an extra bed in the am and didn't get it until the evening. 2 nights with no hot water asked for maintence..that...More

    1  Thank bostonsoxs
    Response from Great_Parnassus, Guest Service at Family ResortResponded 4 August 2017

    Dear bostonsoxs, We are sorry to hear that we did not meet your expectations during your stay with us. It’s a surprise for us to read such a bad review as this is not and representative of the service we aim to offer. We are...More

    Reviewed 1 August 2017

    We were put up here by Delta when they cancelled our flight. I was grateful to be in an all-inclusive, but compared to others like the Gran Caribe, it was just average. Starting with the good. The kids' water park was massive with slides, wading...More

    1  Thank mu51c10rd
    Response from Great_Parnassus, Guest Service at Family ResortResponded 2 August 2017

    Dear mu51c10rd, We are glad to hear that you enjoyed your experience with us. Thank you for taking the time to share your comments on TripAdvisor. Our staff works hard to create a great holiday experience for our guests to remember. We’re sure that your...More

    Reviewed 29 July 2017

    This hotel is old and needs updating. The rooms all have a view of the ocean, which is great but on the south side of the building the Ibeostar has huge noisy fans so you can't hear the ocean at all. The air in the...More

    1  Thank LovemySailor4ever
    Response from Great_Parnassus, Guest Service at Family ResortResponded 2 August 2017

    Dear LovemySailor4ever, Thank you for taking the time to share with us your comments about your recent stay at our resort. We are truly sorry for the inconveniences presented during your stay; we have made a detailed report of your comments and sent it to...More

    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Hot Tub
    • Spa
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$183 - US$385 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #50 Top resorts Hotel in Cancun
    • #50 Spa Hotel in Cancun
    • #51 Romantic Hotel in Cancun
    • #59 On the Beach Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 505
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Orbitz, Travelocity, Evoline ltd and Cancelon so you can book your Family Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Great Parnassus Hotel Cancun ,
    • Great Parnassus Resort Cancun ,
    • Great Parnassus Resort Spa Cancun ,
    • Parnassus Cancun
    Add Photo Photos
    Traveller (4653)
    Pool & Beach (909)
    Room & Suite (843)
    Dining (442)
    Hotel & Grounds (2588)
    Family and Play Areas (150)
    Bathroom (96)
    Business Centre & Event Rooms (15)
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    Ask a question
    Questions & Answers
    Mike G
    5 January 2018|
    Answer
    Response from JAAMB1st | Reviewed this property |
    who are you flying with? We were sunwing and after we arrived, we could find them everyday on site and they offered tours. I think their prices were fair and I trusted them moreso than someone at the airport. They tried... More
    1
    Vote
    Lance M
    29 November 2017|
    Answer
    Response from Worldroamerz | Reviewed this property |
    It happened during my stay in end July.
    0
    Votes
    Mike G
    18 November 2017|
    AnswerShow all 2 answers
    Response from Karmin W | Reviewed this property |
    It isn't close enough to walk to the strip.
    1
    Vote
    Room Tips
    "upper floors on the southside."
    Read review
    "ocean view"
    Read review
    "Renovations to hotel are starting in Sept 2017. Beware of noise and inconvience"
    Read review
    "Ask for north side or odd number rooms (better AC from what we were told by other guests)"
    Read review
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