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ME Cancun

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#36 of 183 Hotels in Cancun
Certificate of Excellence
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6,029 Reviews from our TripAdvisor Community

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Showing 4,236: English reviews
New York City, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 30 January 2015

I was during January 16 to 19th and found a very bad service level, my room was not with an amenity asked, they changed my room and keys weren't programmed correctly, then in the restaurant we found a cockroach and they even ask for an apology, the last night they put down things from mini bar and then the last... More 

Helpful?
8 Thank Javo Q
paolamelchor, Director de Relaciones con Clientes at ME Cancun, responded to this review

Dear Javo Q, Thank you for having taken the time to share your feedback with us. We are truly sorry to hear you had a bad experience with us; I can assure you that our main commitment is to make our guests feel like home and I am truly sorry to read we failed at leaving that impression on you.... More 

North Providence, Rhode Island
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 29 January 2015

From the moment we checked in to our check out this trip was wonderful. It was the absolute in comfort and pampering. Would highly recommend to book a suite especially with the Level. The entire staff was outstanding. Our special thanks to our Me + TEAM (MontoeAndrew, Gio, Paty and Garby)who met our every needs and always had great coffee... More 

Helpful?
2 Thank jplante5
paolamelchor, Director de Relaciones Públicas at ME Cancun, responded to this review

Dear jplante5, We are so grateful to read this kind of reviews. Thank you very much for taking the time to share your opinion with us and tons of other travelers. We are really happy to know we accomplished to exceed your expectations. I will make sure to share your kind comments with Andres, Gio, Paty and Gaby, I’m sure... More 

Baltimore, Maryland
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 28 January 2015

The ME was a very nice hotel. The aroma therapy around the entire property was fantastic! The people were very friendly. The pool and beach were lovely and the food selection was very good as well! I only had two complaints - (1) the magnetic strip on our key cards constantly didn't work. The front desk claimed "our cell phones"... More 

Helpful?
4 Thank Gida1122
paolamelchor, Director de Relaciones con Clientes at ME Cancun, responded to this review

Dear Gida1122, Thank you so much for sharing your experience with us. We are glad we could make of your stay an unforgettable experience. It is always a pleasure to read nice comments about our guest’s experience with us. We understand and appreciate your valuable comments. I would like to take this opportunity to share with you that we are... More 

Geneva, Switzerland
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 28 January 2015

Me and my wife first spend one week traveling Mexico until we arrive at this heaven. The hotel is truly a boutique hotel with very helpful staff, excellent room, a very nice pool and an incredible beach. We ended up dining every day at the hotel because the food were just excellent. Maybe the pool side lunch were not up... More 

Helpful?
2 Thank AndersSH
paolamelchor, Director de Relaciones con Clientes at ME Cancun, responded to this review

Dear AndersSH, I want to thank you for sharing your review with us and tons of other travelers. We are so happy to know your time with us was exceptional. We really appreciate your kind comments; it’s always a pleasure to read such nice reviews of the time our guests spent with us. We will be more than happy to... More 

Raleigh, North Carolina
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 January 2015

I haven't even arrived yet and I'm disgusted. So much for the party I planned to throw, they decided to not write me back and completely blew me off. I suppose my money isn't good enough. It's too late to back out as I leave tomorrow morning. Let's hope it's better when I get there.

Helpful?
4 Thank elizanyn
paolamelchor, Director de Relaciones con Clientes at ME Cancun, responded to this review

Dear beckanyiri, Thank you for taking the time to write your review. I am really sorry to know your first impression about our service is bad. I would like to apologize if a response has not been delivered to you and I assure you I will take cards on the matter in order to solve this situation. We will be... More 

Atlanta, GA
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 January 2015

Fernando, Eduardo, Veronica and Karen made my stay and birthday celebration at ME a dream come true. They more than exceeded my expectations with their warmth, enthusiasm, thoughtfulness, and friendliness. They really made us feel welcome and that we mattered. The hotel was beautiful and the rooms were very spacious and chic. The beach was stunning. The Rose Bar was... More 

Helpful?
Thank electronATL
paolamelchor, Director de Relaciones con Clientes at ME Cancun, responded to this review

Dear electronATL, We are pleased to know that our team managed to make your stay an unforgettable and wonderful experience, nothing makes us happier than to read such good comments, thanks for share them with us. We are proud to know we were able to wish you a happy birthday in the ME way. We will be pleased to congratulate... More 

New York
1 review
Reviewed 27 January 2015

Great place. Love the vibe. The staff goes out of its way to make you feel welcome. This is why we went back. They are preparing for some remodeling. This almost perfect place will soon become better. The beach house will be removed to allow full view of the beach. New restaurants and overhauled luxuries will surely make us come... More 

Helpful?
Thank Paulo F
paolamelchor, Director de Relaciones con Clientes at ME Cancun, responded to this review

Dear Paulo F, We are glad to know the time you spent with us was wonderful and we accomplished to exceed your expectations. We are always happy to provide our guests with the best experience possible. We would like to thank you for sharing your kind review with tons of other travelers. We truly hope to have you back soon.... More 

Coral Springs, Florida
Level Contributor
174 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed 27 January 2015

When I visit a foreign country, I prefer to immerse myself in the culture. The hotel zone in Cancun is as American as Miami, as commercial as Hollywood and as expensive as New York, but some people like that. The ME Cancun offers impeccable service, beautiful views and amazing cuisine. That being said, across the street is an outback steak... More 

Helpful?
2 Thank Wayne G
paolamelchor, Director de Relaciones con Clientes at ME Cancun, responded to this review

Dear Wayne G, Thank you very much for sharing your review with us. We are happy to know we were able to provide you an unforgettable vacation. We really look forward on having the pleasure of hosting you again soon. Greetings! More 

Johnston, Iowa
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 27 January 2015

Our trip of 8 days went way too fast! This tells you how wonderful it was. The staff took such good care of us! I know we won't be able to mention all of the amazing staff but these names come to mind....Fernando, Alejandro, Eduardo, Pablo, Hever, Luis, Enrique, and Itsell. We also want to mention how hard our maid... More 

Helpful?
2 Thank Darlys B
paolamelchor, Director de Relaciones con Clientes at ME Cancun, responded to this review

Dear Darlys B, Thank you so much for your kind review, we really appreciate the time you spent writing it. We are proud to know we were able to exceed your expectations and made of your vacation something to remember. I will be pleased to congratulate Fernando, Alejandro, Eduardo, Pablo, Hever, Luis, Enrique and Itzel on your behalf. It’s thanks... More 

Redwood City, California, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 January 2015

Our trip was non-stop. Ana at the concierge desk was at your call for just about anything you needed. All-Inclusive fantasy adventure. Great for couples or singles. The beach side pool was crazy fun and the Saturday latin bash was going till 4am

Helpful?
2 Thank Nino P

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about ME Cancun

Address: Boulevard Kukulkan, km. 12, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: RM1,290 - RM2,148 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ME Cancun 4*
Number of rooms: 448
Reservation Options:
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Also Known As:
Me Cancun Hotel Cancun
Me Resort Cancun
Me Hotel Cancun
Hotel Style:
#14 Business Hotel in Cancun
#28 Spa Hotel in Cancun
#31 Luxury Hotel in Cancun
#31 Top resorts Hotel in Cancun
#33 On the Beach Hotel in Cancun
#34 Romantic Hotel in Cancun
#38 Family Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from ME Cancun staff and other travellers.
208 questions
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See all questions (208)

Questions? Get answers from ME Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“top floors have a great view. At check in please make sure they don't put you in a room that faces a hotel wall if on lower floors”
 of 5 bubbles rickjohnson1736, 1 Nov 2016 | Read review
“Ocean View it!”
  • Bathtub
 of 5 bubbles sespivey32, 17 Aug 2016 | Read review
“I chose Vibe room. And it was beautiful. I know if you were to pick Mode or any other rooms, it would of just been better..”
 of 5 bubbles eloraj2016, 4 Aug 2016 | Read review
“upper floors, ocean veiw”
  • Unbelievable ocean view with hot tub
 of 5 bubbles mlee1458, 3 Aug 2016 | Read review
“Need to escort guest when they are intoxicated. ”
 of 5 bubbles scottcs2016, 3 Aug 2016 | Read review
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