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Hyatt Zilara Cancun

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Traveller (6126)
Room & Suite (1345)
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Overview
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Blvd. Kukulcan Km 11.5 Zona Hotelera, Cancun 77500 Mexico See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.5 Star accommodation
Additional information
Visit Hotel Website
Offers from Hyatt Zilara Cancun
Special Offer: Save Up to 55%
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Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (6,918)
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5,786 results
Traveller rating
4,504
849
270
87
76
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LanguageEnglish
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4,504
849
270
87
76
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All reviewsmaria mariechef's platespice restaurantswim up suitehour loungeasiana restaurantromance conciergefoam partybeach cabanalobby barhammock on the balconyour honeymooncorner suiteocean frontturn down servicepresidential suiteall inclusive resort
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1 - 5 of 5,786 reviews
Reviewed 2 days ago

We choose the Hyatt Zilara for are 44th anninersary celebration with good friends who were married a week after us. We had a gread trip with them. It was there first time in Cancun and we all enjoyed the hotel. the food and entertainment was...More

Review collected in partnership with Hyatt Hotels
1  Thank bcgordon736
Hotel's Favourite
Reviewed 4 weeks ago via mobile

We had such a great trip last year, that we returned again this year. Another fabulous vacation! The employees of this property will bend over backwards for you. If there is something you are not happy about...ask for a manager. They will make it right....More

4  Thank DeeCarduner
Response from Alfonso J, Director General at Hyatt Zilara CancunResponded 4 weeks ago

Dear DeeCarduner, Thank you very much for deciding to return with your whole family, to enjoy of your well deserved vacation time, with us at Hyatt Zilara Cancun. We absolutely love your candid review about your two years experiences coming to stay with us. We...More

Reviewed 2 days ago via mobile

As a couple we decided to pick a good room for our honeymoon and booked the ocean front suite. we've been given a room on the side of the resort where you can barely see the pools, and the room had a connection door to...More

1  Thank Christalah
Reviewed 4 days ago

Exceptional service, exceptional staff. I was nervous about trying an all inclusive holiday, however, it exceeded all my expectations. The staff were so professional yet friendly and there was always someone available to answer questions etc. The quality of the food and drinks was wonderful,...More

Review collected in partnership with Hyatt Hotels
Thank Michelle B
Response from Alfonso J, Director General at Hyatt Zilara CancunResponded 3 days ago

Dear Michelle, Thank you very much fo choosing Hyatt Zilara Cancun, to enjoy of your first experience on an all inclusive resort. We are glad to know that your experiece exceeded all your expectations and we will be glad on having you back to repeat...More

Reviewed 4 days ago

All of the staff always made you feel important! You were always asked how you were doing. The staff at the international buffet were incredible- both the wait staff and the cooks! They all made sure your stay was great! Definitely recommend this resort!More

Review collected in partnership with Hyatt Hotels
Thank susanebetulius
Response from Alfonso J, Director General at Hyatt Zilara CancunResponded 3 days ago

Dear Susan, It has been a pleasure to have the chance to welcome you to stay with us at Hyatt Zilara Cancun to enjoy from your vacation time. We are glad to know that you enjoyed from a fantastic experience at our facilties, enjoying from...More

View more reviews
About
Description
Welcome to Hyatt Zilara Cancun, an adults-only, all-inclusive resort (min. age 18). Prominently located on the widest stretch of beach in the heart of Cancun's Hotel Zone, Hyatt Zilara Cancun is an ...More adults-only, all-suite, all inclusive resort where guests experience traditional Mexican warmth in an intimate yet casual setting.Our resort features spacious suites with breathtaking views of the Caribbean and offers world-class dining, an impressive array of upscale amenities, outstanding service from an attentive and thoughtful staff, and spectacular grounds and facilities.Hyatt Zilara Cancun offers a myriad of activities and conveniences including, sophisticated culinary options at six gourmet restaurants, rejuvenating treatments and services at The Spa- Cancun's only ocean view spa - wine and spirits tastings, enhanced pool and beach butler service and more. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Room Service
Fitness Centre with Gym / Workout Room
Pool
Beachfront
Restaurant
Free Parking
Spa
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Adult pool
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Wheelchair Access
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Romantic
,
Luxury
,
On the Beach
,
Spa
,
Top resorts Hotels
,
Business
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Luxury
,
On the Beach
,
Spa
,
Top resorts Hotels
,
Business
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Number of rooms
307
Price range
US$336 - US$831 (Based on Average Rates for a Standard Room)
Formerly known as
The Royal
Also Known As
The Royal In Cancun Hotel Cancun
,
The Royal Hotel Cancun
,
Royal Hotel Cancun
,
Royal Cancun Resort
Location
Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Luxury
,
On the Beach
,
Spa
,
Top resorts Hotels
,
Business
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Number of rooms
307
Price range
US$336 - US$831 (Based on Average Rates for a Standard Room)
Formerly known as
The Royal
Also Known As
The Royal In Cancun Hotel Cancun
,
The Royal Hotel Cancun
,
Royal Hotel Cancun
,
Royal Cancun Resort
Location
Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Photos
Traveller (6,126)
Room & Suite (1,345)
Pool & Beach (934)
Dining (635)
Amenities (93)
Family and Play Areas (41)
Business Centre & Event Rooms (18)
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Questions & Answers
Ask a question
174janak
18 September 2018|
AnswerShow all 2 answers
Response from EstefaniaV168 | Property representative |
Dear 174janak, You can send your questions to adriana.garcia1@hyatt. com. Best regards
0
Votes
Soohee K
14 September 2018|
AnswerShow all 2 answers
Response from Alfonso J | Property representative |
Dear Soohee, Thank you for your concerns about the areas in renovation at our hotel, Hyatt Zilara Cancun. We are renovating the 24Hrs Lounge at the moment. Everything else is working regularly and there is no other major... More
0
Votes
Google Translation
Ellsa S
11 September 2018|
Answer
Response from EstefaniaV168 | Property representative |
Dear Ellsa, For information about our transportation services and to book your private cabana, please contact our Concierge at adriana.garcia1@hyatt. com Best Regards
0
Votes
Room Tips
"Rooms on the south side are quieter, higher up in floors is better"
Read review
"Get a room on the north side, away from the ongoing renovations."
Read review
"Ocean Front room is our choice, beautiful view of the Carribean Sea all day long."
Read review
"Get an ocean front, with a preassigned cabana on the beach!!! Worth the extra for this option!!!!"
Read review
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