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Hyatt Zilara Cancun

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$554*
US$466*
Great Deal
US$544*
US$506*
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Hyatt Zilara Cancun
Hyatt Zilara Cancun
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5,393 Reviews from our TripAdvisor Community

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Showing 4,535: English reviews
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Reviewed yesterday NEWvia mobile

We are still in-house but happy to write this review and share how amazing this property is! We have a beautiful ocean view, the room is very well appointed and it's an all-inclusive resort, what's more to ask! The staff are very friendly and sincerely happy to help. We have dined in most of the restaurants and the food is...

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Helpful?
Thank Lyndsey J
Reviewed yesterday NEW

Restaurants: SPICE Great. Cheff: Jose Canul Martinez (He teach me with some recepy for some special creme soups) Capitan Carlos Carreño, Capitan Luis Lea, Lead Cook Spice Rodrigo Velazquez - Outstanding meat, cooked to perfection (Ribeye, etc) In the Pasta sector: Marcos and Rodolfo, great cookers. Crew: Consuelo, Juleimi, Jesus, Carlos and some others, simply fantastic. Always smiling. Always happy,...

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Helpful?
Thank Juan Ignacio E
Inver Grove Heights, Minnesota
Reviewed yesterday NEW

My husband and I enjoyed a break from the kids over a long weekend at the Zilara. The resort is in the middle of a narrow swath of the hotel zone, so there isn't much to walk to nearby (the Flamingo mall across the street is a dump, blessed with a Bubba Gump Shrimp and an Outback Steakhouse as highlights),...

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Helpful?
Thank Liz N
Houston, Texas
Reviewed yesterday NEWvia mobile

We went with 2 other couples for 5 nights. Our friends are part of the Real Club and our check in and some services were different so I can't comment on the other check in/out process. There were lots of activities arranged by the resort for no additional cost (yoga, bike rides, shoes in the lobby, pirate ship tour of...

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Helpful?
Thank MarieBJK
McLean, Virginia
Reviewed yesterday NEW

This is a beautiful property with a very friendly and courteous staff!! (I was sick one day and every day thereafter no matter what venue we were in, the staff asked how I was feeling!) Rooms are spacious and comfortable with very comfortable beds.All rooms have balconies with great beach views. The pool and beach are pretty with quite a...

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Helpful?
Thank 416edb
Grand Rapids, Michigan
Reviewed yesterday NEW

Staff, including Pedro Covoh, Yoshi, Ivan, Isiai, were great and very attentive. Marcelo is a phenomenal manager. Food was fresh and had many alternatives. 24 hour lounge was neat. I wold highly recommend this facility

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Helpful?
Thank akleinedler
Reviewed 2 days ago NEW

the resort was amazing. we are members of the real club. service was great, employees very polite and go out of their way to accomodate. the rooms service was excellent. rooms very clean and service was 5 stars. loved out shower..cant wait to return in september!

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Helpful?
Thank Sherri S
Philadelphia, Pennsylvania
Reviewed 2 days ago NEW

We just stayed at this hotel for my son's destination wedding. I was impressed with the service, food and location. Most all-inclusive resorts make it hard for anyone to get a drink or food and make you wear a dorky bracelet. This was not the case. Servants are everywhere and you roam freely without a wristband. The beach is clean...

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Helpful?
Thank Karen G
Reviewed 2 days ago NEWvia mobile

My husband Victor and I stayed in this hotel for 5 days (May 18 to may 23) we were celebrating our anniversary. hotel is gorgeous, location just perfect, rooms are beautiful and very clean, food really good but the best are the workers. the hotel without them is just a building. (a beautiful building). Staff make us feel at home...

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Helpful?
Thank Sara R
Clearlake, California
Reviewed 3 days ago NEW

Hyatt Zilara is like going home and visiting family. I have been visiting this wonderful resort since 2010. I love the resort and the staff. The staff have become my family and I enjoy visiting them. They are welcoming, friendly, they remember you by name and are happy to make your stay enjoyable and pleasurable. I have never met a...

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Helpful?
Thank mterra764

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Restaurant
  • Free Parking
  • Spa
  • Bar/Lounge
  • Room Service
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to Hyatt Zilara Cancun, an adults-only, all-inclusive resort (min. age 18). Prominently located on the widest stretch of beach in the heart of Cancun's Hotel Zone, Hyatt Zilara Cancun is an adults-only, all-suite, all inclusive resort where guests experience traditional Mexican warmth in an intimate yet casual setting.Our resort features spacious suites with breathtaking views of the Caribbean and offers world-class dining, an impressive array of upscale amenities, outstanding service from an attentive and thoughtful staff, and spectacular grounds and facilities.Hyatt Zilara Cancun offers a myriad of activities and conveniences including, sophisticated culinary options at six gourmet restaurants, rejuvenating treatments and services at The Spa- Cancun's only ocean view spa - wine and spirits tastings, enhanced pool and beach butler service and more. ... more   less 

Additional Information about Hyatt Zilara Cancun

Address: Blvd. Kukulcan Km 11.5 | Zona Hotelera, Cancun 77500, Mexico (Formerly The Royal)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: RM1,697 - RM3,640 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Zilara Cancun 4.5*
Number of rooms: 307
Reservation Options:
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Also Known As:
The Royal In Cancun Hotel Cancun
The Royal Hotel Cancun
Royal Hotel Cancun
Royal Cancun Resort
Hotel Style:
#5 On the Beach Hotel in Cancun
#5 Spa Hotel in Cancun
#5 Luxury Hotel in Cancun
#5 Romantic Hotel in Cancun
#5 Top resorts Hotel in Cancun
#8 Family Hotel in Cancun
#19 Business Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Zilara Cancun staff and other travellers.
948 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner suites like the suite 201 are large and sunny”
juanignacioe423, 24 May 2017 | Read review
“Don't upgrade to the swim up rooms. They aren't very private.”
580lizn, 24 May 2017 | Read review
“A high floor for the view-- and away from the noise in the lobby !!”
416edb, 24 May 2017 | Read review
“all the room s are ocean view..so dont upgrade because of that..”
925sherris, 23 May 2017 | Read review
“Do the ocean view, it's worth it.”
58KarenG, 23 May 2017 | Read review
5 of 5
Booking.com
US$466* /night
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TravelocityUS$544
Bookit.comUS$506
TripAdvisorUS$466
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*Disclaimer
Prices are for 1 room, 2 adults
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