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Dreams Sands Cancun Resort & Spa

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Traveller (4581)
Pool & Beach (949)
Room & Suite (877)
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Overview
  • Excellent61%
  • Very good25%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“preferred club”(262 reviews)
“world cafe”(202 reviews)
“coco cafe”(97 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Additional information
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (5,546)
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3,585 results
Traveller rating
1,819
1,047
437
176
106
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1,819
1,047
437
176
106
Show reviews that mention
All reviewspreferred clubworld cafecoco cafesands restaurantbarefoot grillolio restaurantbalcony roomour waiterentertainment teamsushibeautiful beachhoneymoon suitepartial ocean viewdress codefrench restaurantbeach arealobby bar
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1 - 5 of 3,585 reviews
Reviewed yesterday via mobile

If you are a loud fun going family who don’t usually get the chance to eat out a lot & love to swim in pools all day drinking sugary cocktails while the kids are in Kids club, then rage on until 1am while you’re kids...More

Thank Shelley Kate Y
Reviewed yesterday

We booked this property through Apple Vacation for June 2018. The Apple rep talked us out of Riu Los Americana and Secrets the vine and said this was more of a luxury property. Was supposed to be a 6 golden apple luxury property. We booked...More

Thank Mary P
Reviewed yesterday

All staff members are super friendly, everybody have the customer service spirit, always you will find smiles and they will care about you. The beach is so beaitiful, you will find fishes so bring your scuba equipment, the looby is huge and they a beautiful...More

Thank clausclaus06
Reviewed 2 days ago

Very friendly and staff just want to please , entertainment wasn’t our cup of tea but the rest of the stay overall was excellent would go back there again , and only a short walk away to shops highly recommend

Review collected in partnership with this hotel
1  Thank karensmithohare
A TripAdvisor Member
1
Reviewed 2 days ago

My wife and I had a great time at this resort, it is ultra-clean and the service was excellent. The only problems that I had was that the air conditioning in my room did not work right, The management knew this and put us in...More

Review collected in partnership with this hotel
Thank A TripAdvisor Member
Response from AdrianRivera, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & SpaResponded 2 days ago

Dear guest, Thank you for taking the time to write and share your recent experience at our resort. We apologize for not meeting the most of your expectations during your recent gateway. Please be certain that we’ve taken your comments really serious and we will...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Beachfront
Free Internet
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Children Activities (Kid / Family Friendly)
Airport Transportation
Breakfast included
Meeting Rooms
Banquet Room
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$213 - US$534 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Spa Hotel in Cancun
#24 Luxury Hotel in Cancun
#24 Top resorts Hotel in Cancun
#26 On the Beach Hotel in Cancun
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
Details
Price range
US$213 - US$534 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Spa Hotel in Cancun
#24 Luxury Hotel in Cancun
#24 Top resorts Hotel in Cancun
#26 On the Beach Hotel in Cancun
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
Add Photo Photos
Traveller (4581)
Pool & Beach (949)
Room & Suite (877)
Dining (497)
Amenities (115)
Family and Play Areas (49)
Business Centre & Event Rooms (47)
Questions & Answers
Ask a question
Tiara M
20 June 2018|
AnswerShow all 3 answers
Response from moreya85 | Reviewed this property |
Preferred club is not worth it in my honest opinion. It gives a separate / small lounge on 8th floor, some beds at beach and that’s about it. The coupons at the resort are pretty much worthless, I.e. you can’t pay for a... More
0
Votes
Cory S
11 June 2018|
AnswerShow all 2 answers
Response from mtoussaint22 | Reviewed this property |
There is. It is next to the TV it’s in a book form. Just call front desk for assistance if you can not find one.
0
Votes
hopelessromantic
30 May 2018|
AnswerShow all 4 answers
Response from Billijo S | Reviewed this property |
You can smoke on the beach they even have ashtrays for you to use in the sand.
0
Votes
Room Tips
"Don't book a room by the pool"
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"We had a delux room and loved it you don’t need to pay extra for balcony as you won’t really use it to much..."
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"More storage space is needed for clothing and accessories."
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"Up date the tiles in the bathroom, they were worn out and plastered over and that’s a turn off"
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