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Dreams Sands Cancun Resort & Spa

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#26 of 181 Hotels in Cancun
Certificate of Excellence
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Dreams Sands Cancun Resort & Spa
Dreams Sands Cancun Resort & Spa
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3,336 Reviews from our TripAdvisor Community

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Showing 2,234: English reviews
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Reviewed 2 days ago NEW

The Hotel The hotel used to be located where the Hyatt Ziva is now and I LOVED that location. This location has a smaller beach that was always very crowded. If you wanted a chair by the beach, you needed to be there by 9:00 AM. This beach was pretty good but I still feel that the other location was...

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2Thank Matthew B
Greenwood, Missouri
Reviewed 2 days ago NEWvia mobile

We we stayed for 1 week and had a great time. Our youngest got the flu and the onsite Dr. was great. Had to go to the hospital for tamaflu. When we got there they were expecting us as the onsite dr called ahead. Very impressive. Food was good, had no issues of getting any stomachs issues. We tried all...

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4Thank Bryan1505
Grand Rapids, Michigan
Reviewed 2 days ago NEW

Rooms were smaller, didn't have a balcony, would definitely recommend it. Pretty much every room is oceanfront which is nice. Did preferred club but didn't really use much of it. Food was good, would say Himitsu had the best service, Bordouex was very good as was Portifino but expect dinner to take 2-3 hours unless you want to hit the...

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1Thank Dave G
Saint Louis, Missouri
Reviewed 3 days ago NEW

My wife, daughter and I stayed at Dreams Sands February 5th -12th. We had a wonderful stay. We were met right away by Marco who helped us with our check in and made sure we were comfortable. The rooms are not the best and some of the facilities are a bit dated but we knew this going into the vacation...

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1Thank John61844881
Grand Rapids, Michigan
Reviewed 4 days ago NEW

Ok Folks, this place is Ok, not greatest. 20 Yrs of Hotel Zone, here's the real deal. First we dont get too excited about "issues" like some reviews, it is what it is. Went 2-2 to 2-9 Usually stay at Riu's, but Dreams used to have the best food so tried this place out, even tho it was a couple...

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4Thank 192bev
Central Wisconsin
Reviewed 4 days ago NEW

These were the words we heard often, during our recent stay at Dreams, Sands. An extremely dedicated staff energetically made sure our every wish was realized. The restaurants were tops; we patronized all, and of course, began each morning in the World Café. If you went away hungry, it was your own fault. (Be sure you are aware of the...

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2Thank Bosanchubo
Reviewed 4 days ago NEW

We had the most AMAZING STAY at Dreams Sands Cancun the staff was outstanding in every way,! This was our 5th trip to Cancun, and Dreams Sands resort & spa was the Best stay yet!. We have told many of our friends they must come and stay at the Dreams Sands Resort & Spa Cancun the staff was truly Amazing!...

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1Thank Lyn H
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear Lyn H, Thank you for choosing Dreams Sands Cancun Resort & Spa to host your gateway to our destination. We are delighted to hear that you thoroughly enjoyed you experience. We appreciate your comments and we will be glad to share them with the above mentioned staff members. Looking forward to host you again!

San Rafael, California
Reviewed 5 days ago NEW

We had the most amazing time. So many great people that we had met: Rodrigo - Oilio lunch Luis - desires bartender Francisco - preferred bartender Marco - VIP services Armando - Mantees bar Elmer - preferred bartender I would definitely recommend this to anyone I know and it is a super great location with great beaches.

Review collected in partnership with this hotel
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1Thank BPS-246
Regina
Reviewed 5 days ago NEWvia mobile

This was our first trip to Cancun. We chose this hotel because it was listed as a family resort. The staff are very friendly and work hard. I found all the restaurants excellent. The buffet for breakfast was fantastic! We paid extra for the preferred club. We were given $400 US, coupons to be applied to massages. We never did...

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4Thank Anita G
Maple Ridge, British Columbia
Reviewed 5 days ago NEW

I have only positive things to say about our recent trip to Dreams Cancun. I was most struck by the natural beauty of the resort. Palm trees everywhere, literally stepping down a path out the door and having your toes in the gorgeous, icing sugar sand with the beautiful blue/green Caribeean sea as your backdrop. There was not one spot...

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1Thank michellegH2444XP
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear michellegH2444XP, It is an honor to read that Dreams Sands Cancun Resort & Spa is your preferred place to be! Thank you very much for your kind review and for letting us be a part of your experience in Cancun. We are delighted to hear that you thoroughly enjoyed you experience with us, that you loved our restaurants and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Perfectly situated along a breathtaking white sand beach in the heart of Cancun's Hotel Zone, sits Dreams Sands Cancun Resort & Spa! Experience all the great inclusions of Unlimited-Luxury(R) at the newest beachfront resort of your Dreams in Mexico - where there's something fun for every age. ... more   less 

Additional Information about Dreams Sands Cancun Resort & Spa

Address: Blvd. Kukulkan Km 8,5. Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: RM1,084 - RM2,922 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dreams Sands Cancun Resort & Spa 4*
Number of rooms: 438
Reservation Options:
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Also Known As:
Be Live Grand Viva Beach Hotel Cancun
Grand Oasis Viva Beach Cancun
Hotel Style:
#20 Spa Hotel in Cancun
#25 Top resorts Hotel in Cancun
#26 Luxury Hotel in Cancun
#26 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Dreams Sands Cancun Resort & Spa staff and other travellers.
624 questions
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Questions? Get answers from Dreams Sands Cancun Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a balcony room”
 of 5 bubbles DaveG604, 20 Feb 2017 | Read review
“Balcony room ocean front”
 of 5 bubbles 192bev, 18 Feb 2017 | Read review
“We were not able to "choose" a room closer to our traveling companions, unless we wanted to pay the extra daily premium.”
 of 5 bubbles Bosanchubo, 18 Feb 2017 | Read review
“over all it was great!”
 of 5 bubbles 511lynh, 18 Feb 2017 | Read review
“Have the preferred rooms have more of an ocean view. Paint over that lady that is on the mural on the wall.”
 of 5 bubbles BPS-246, 17 Feb 2017 | Read review
5 of 5