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Dreams Sands Cancun Resort & Spa

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#26 of 181 Hotels in Cancun
Certificate of Excellence
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Dreams Sands Cancun Resort & Spa
Dreams Sands Cancun Resort & Spa
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3,510 Reviews from our TripAdvisor Community

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Showing 2,374: English reviews
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Saskatoon, Canada
Reviewed yesterday NEWvia mobile

My husband and I just returned from a 7 night stay at the Dreams Sands. We absolutely loved this resort. The location was amazing. It was walking distance from shopping, restaurants and night clubs. It's location on the beach is beautiful; the water and the sand was unreal! The food was delicious. Our favourite a la carte was the Japanese....

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Helpful?
Thank Haley1983
Hatton, North Dakota
Reviewed yesterday NEW

Will go back next year. The breakfast buffet was excellent, the noon and evening buffets were ok. The evening restaurant meals and service were excellent. The chairs around the pools might be tight but there is no shortage at any time on the beach.

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2Thank larryhN5830AA
Tucson, Arizona
Reviewed yesterday NEW

I was traveling solo and this was my First time at an all Inclusive property-it was a great surprise! I stayed on the 8th Floor-Preferred Suite. Checkin with Sergio and his staff (Francisco & Helios) was very welcoming. The restaurant staff who took care of me the three days I was there was super; Alberto, Mauricio, Diego and Leticia knew...

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1Thank anthonyjc2014
NW Pennsylvania
Reviewed 2 days ago NEW

Our stay was from February 25-March 4, 2017. We arrived approximately 3 hours before check in and there were 16 in our group. We were greeted with snacks and beverages and there were ladies from the spa giving several minute massages. We were told we could rent cabanas fro 35 US dollars a day so I went ahead and reserved...

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3Thank MSPT1992
Reviewed 2 days ago NEW

We went on Spring Break as three moms and their 18 yr old daughters. Everyone was so very professional, friendly and eager to make our stay incredible. All of the staff do an amazing job! We loved the entertainment staff and all of the bartenders and waiters. They really know how to make it a fun relaxing trip, with lots...

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1Thank laurie m
Loves Park
Reviewed 2 days ago NEW

We stayed in a preferred club corner room on the 11th floor. The view was amazing from all windows. Entire resort kept clean. Food was very good in specialty restaurants. Breakfast buffet was good but got boring after a week of same food choices. Beach gets crowded and some Spring breakers showed up after a few days that we were...

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1Thank Stretch67
Reviewed 4 days ago NEW

Cynthia at VIP desk gave great customer service. She made sure I knew of everything that was available to me and helped personally to resolve any issues or questions I had. She was almost like a personal concierge. When i visit again, i will seek her out for her assistance again. Thanks Cynthia.

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1Thank Fcdeleon
London
Reviewed 4 days ago NEW

We travelled March 12th to the 19th for the first time to the Cancun region. I'll admit I was wondering what spring break crowd would surface, but can honestly say we had a wonderful trip. Our room 839 had a balcony, but was on the smallish side when they put a full sized cot for our 8 year old. No...

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2Thank natestahle
Bolingbrook, Illinois
Reviewed 4 days ago NEW

The resort is fantastic, several staff members Alfredo, Alexis from Portofino and staff from Waves and Sand made us several fantastic meals. This was a trip we will always remember, a great way to celebrate our 10 year anniversary.

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1Thank M579OSdavidm
Denver, Colorado
Reviewed 5 days ago NEW

We have planned several trips and thanks to the reviews on TripAdvisor we have found some amazing places and avoided some unexpected bumps. We stayed at Dreams for 7 days 6 nights. We are a family of 4 with a 12 and 8 yr. old. My wife and I have used apple vacations 5x before and were ready for the...

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2Thank sferradino
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear sferradino, Thank you very much for your kind comments following your stay at Dreams Sands Cancun. It is terrific to hear that you enjoyed you stay with us and your recommendations are greatly appreciated. We would like to express our gratitude for sharing your observations about our Mexican Restaurant and our entertainment staff, we will keep enforcing our service...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Perfectly situated along a breathtaking white sand beach in the heart of Cancun's Hotel Zone, sits Dreams Sands Cancun Resort & Spa! Experience all the great inclusions of Unlimited-Luxury(R) at the newest beachfront resort of your Dreams in Mexico - where there's something fun for every age. ... more   less 

Additional Information about Dreams Sands Cancun Resort & Spa

Address: Blvd. Kukulkan Km 8,5. Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: RM1,027 - RM2,763 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dreams Sands Cancun Resort & Spa 4*
Number of rooms: 438
Reservation Options:
TripAdvisor is proud to partner with Expedia, BookIt.com, Booking.com and Jetsetter so you can book your Dreams Sands Cancun Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Be Live Grand Viva Beach Hotel Cancun
Grand Oasis Viva Beach Cancun
Hotel Style:
#20 Spa Hotel in Cancun
#25 Top resorts Hotel in Cancun
#26 On the Beach Hotel in Cancun
#26 Luxury Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Dreams Sands Cancun Resort & Spa staff and other travellers.
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Questions? Get answers from Dreams Sands Cancun Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would recommend staying on their Preferred Floor Option, well worth it for the service and attention to clients.”
 of 5 bubbles anthonyjc2014, 27 Mar 2017 | Read review
“Higher floors have better views”
  • The view from our room, 731
 of 5 bubbles MSPT1992, 26 Mar 2017 | Read review
“All rooms have a water view, we enjoyed the balcony room but at expense of overall room size. Prefered club is worth the expense.”
 of 5 bubbles natestahle, 24 Mar 2017 | Read review
“Upgrade to the Honeymoon suite for a small fee is so much better and to have an outdoor area with private spa and daybed”
 of 5 bubbles torz70, 22 Mar 2017 | Read review
“We got upgraded to an ocean front room with balcony! This is the way to go. Its a little more expensive, but well worth it!”
 of 5 bubbles meaganleannc, 22 Mar 2017 | Read review
5 of 5