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Dreams Sands Cancun Resort & Spa

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#26 of 181 Hotels in Cancun
Certificate of Excellence
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Dreams Sands Cancun Resort & Spa
Dreams Sands Cancun Resort & Spa
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3,503 Reviews from our TripAdvisor Community

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There are newer reviews for Dreams Sands Cancun Resort & Spa
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Showing 2,368: English reviews
Hardisty, Alberta
Reviewed 1 week ago

The service was incredible, room were very clean and food was awesome. I will recommend the resort to my family and friends. I did not like being passed off to the timeshare reps. after checking in, but I said I was not interested and the rep. did not push it only gave good information about the resort. As an older...

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Helpful?
Thank 669scott
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear 669scott, Thank you for choosing our hotel to host your holiday, and for taking the time to write a review about your recent experience. We are glad to know that you loved our service, food and friendly staff. We would like to apologise for any inconvenient that Spring Break season may caused you, usually our hotel doesn't allow this...

Rice, Minnesota
Reviewed 1 week ago

Check in was a nightmare; the original check-in person was finally replaced by another that actually knew what they were doing. The entire process was over an hour just to get a room key. Food was good at the buffet restaurant but it was right by the pool which made it rather noisy as they were having foam pumped into...

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Helpful?
Thank J C
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear J C, It is with great concern that we read your feedback about how we did not manage to exceed your expectations during your stay, please know that day by day each and every staff member puts very much effort in order to work hard and to accomplish your needs, our main goal is to achieve all our guests...

Canandaigua, New York
Reviewed 1 week ago

Would give this hotel a five star! Excellent service, very clean, great food, good entertainment .... beautiful rooms. Staff was very friendly and VERY ACCOMODATING!! Loved the Italian restaurant!!! The entertainment was amazing with Sylvia and Frankie.. the three girls was amazing, the circus etc.... Roger, the concierge was wonderful!!! I would recommend this hotel highly! The only negative was...

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Helpful?
Thank John P
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear John P, Thank you for taking the time to share your amazing memories of Dreams Sands Cancún Resort & Spa with the TripAdvisor community. We are so delighted that your stay was so special and that you hope to return to visit us again. It is really nice to see all the positive factors during your stay with us,...

Marlton, New Jersey
Reviewed 1 week ago

We went to dreams sands Cancun with a family of seven. We rented three roooms and everything was perfect! And We all had a fantastic time!! The hotel was excellent! Very clean and the employees were so Accominating keeping our rooms clean and even at night would come in and spice it up..chocolates on the bed with music..so thoughtful. The...

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Helpful?
Thank Sandra C
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear Sandra C, Thank you for choosing Dreams Sands Cancun Resort & Spa as a host to your recent holidays. We appreciate the time taken to share your experience, we are happy to know that every aspect of our resort has exceeded your expectations. Dreams Sands prides itself for having a very friendly staff, that goes above and beyond to...

Frankfurt, Germany
Reviewed 1 week ago

Excellent hotel, staff extremely friendly, World Caffe restaurant service was of the highest level possible! Many thanks to our favourite waiter Emmanuel Chi from World Caffe restaurant for his constant highly professional attitude and friendly approach! Special thanks to Anuar Abimerhi, Diana Rivero, Jhoana Zetina, Carlos Valle and all the staff 3from World Caffe restaurant for their kind behaviour and...

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Helpful?
Thank rusenovas
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear rusenovas, Thank you for choosing Dreams Sands Cancun Resort & Spa as a host to your recent holidays. We appreciate the time taken to share your experience, we are happy to know that every aspect of our resort has exceeded your expectations. Dreams Sands prides itself for having a very friendly staff, that goes above and beyond to pamper...

Algonquin, Illinois
Reviewed 1 week ago

This was by far the most amazing trip I have ever been on! Not only were the staff and service people polite and courteous, the beach was clean and the entire place was immaculate. Thee experience was CLASS A

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Helpful?
Thank daoltz
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear daoltz, We appreciate you have taken the time to write a review about your stay with us, we are happy to know that you loved everything we have to offer. Remember that Dreams Sands Cancun Resort and Spa is your second home and we are already waiting for you, Looking forward to host your vacations again!

Strongsville
Reviewed 1 week ago

We thoroughly enjoyed our week there; great accommodations, entertainment, food, location, and setting. Service was excellent. We tipped even though this was an all inclusive trip. Everyone was pleasant friendly and eager to please. It was,a pleasure! The two tenors were extraordinary. Keep them coming back. The only negative was climb in tub rather than walk in shower.

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Helpful?
1Thank maxwell7981
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear maxwell7981, It's our pleasure to know that your stay at Dreams Sands Cancún Resort and Spa was a wonderful experience and that we exceeded your expectations with our service. We appreciate your kind comments. We have available bathtubs and regular walk in shower, next time you visit simply mention this to our front desk representative and they will be...

East Setauket, New York
Reviewed 1 week ago

The staff were very friendly and helpful, the accommodations were clean and comfortable. The food in waves and sands and portofino along with their staff were a delight.. Loved how the chef served your dinner at the table. The coffee bar was terrific. Took a few naps in the hammocks down on the beach and enjoyed all the entertainment.

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Helpful?
Thank bunn5573
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear bunn5573, On behalf of Dreams Cancún Resort & Spa, we would love to thank you for taking the time to share your kind review about your stay with us. Thank you so much for all of your recognition and recommendation, we are looking forward to welcome you back at your home Dreams Sands! Sunny regards.

Pittsburgh, Pennsylvania
Reviewed 1 week ago

Although my friends and I were among the youngest on the resort, we were looking for a more relaxing type of spring break trip and DSC was the answer. A quick ten minute walk off the resort puts you in the "club zone" where you can easily get the party aspect of traditional spring break if you want. The food...

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Helpful?
1Thank Jordan M
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear Jordan M, Thank you for choosing Dreams Sands Cancún Resort & Spa to host your holiday, and for taking the time to write a review about your recent experience. We are glad to know that you loved the view that characterises our resort as breathtaking. Once again, we appreciate your kind comments and look forward to welcome you back...

Winnipeg, Manitoba
Reviewed 1 week ago

Just returned from a great vacation at Dreams Sands Resort and Spa in Cancun. Four things will decide if I return, the place, the food, the staff, and the entertainment. Dreams surpassed on all four. This resort was the cleanest I have seen. The staff was very friendly and the food was excellent. Chef Jose made some very tasty food....

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Helpful?
Thank gskerlin
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear gskerlin, Thank you for taking the time to share your amazing memories of Dreams Sands Cancún with the community. We are so delighted that your stay was so special and that you hope to return to visit again México. Thanks for your kind words regarding our team, we will be happy to pass your comments to them. Thank you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Perfectly situated along a breathtaking white sand beach in the heart of Cancun's Hotel Zone, sits Dreams Sands Cancun Resort & Spa! Experience all the great inclusions of Unlimited-Luxury(R) at the newest beachfront resort of your Dreams in Mexico - where there's something fun for every age. ... more   less 

Additional Information about Dreams Sands Cancun Resort & Spa

Address: Blvd. Kukulkan Km 8,5. Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: RM1,036 - RM2,773 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dreams Sands Cancun Resort & Spa 4*
Number of rooms: 438
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, BookIt.com and Jetsetter so you can book your Dreams Sands Cancun Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Be Live Grand Viva Beach Hotel Cancun
Grand Oasis Viva Beach Cancun
Hotel Style:
#20 Spa Hotel in Cancun
#25 Top resorts Hotel in Cancun
#26 On the Beach Hotel in Cancun
#26 Luxury Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Dreams Sands Cancun Resort & Spa staff and other travellers.
646 questions
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Questions? Get answers from Dreams Sands Cancun Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms have a water view, we enjoyed the balcony room but at expense of overall room size. Prefered club is worth the expense.”
 of 5 bubbles natestahle, 24 Mar 2017 | Read review
“Upgrade to the Honeymoon suite for a small fee is so much better and to have an outdoor area with private spa and daybed”
 of 5 bubbles torz70, 22 Mar 2017 | Read review
“We got upgraded to an ocean front room with balcony! This is the way to go. Its a little more expensive, but well worth it!”
 of 5 bubbles meaganleannc, 22 Mar 2017 | Read review
“We enjoyed having a room with a balcony ( there are not that many in the hotel).”
 of 5 bubbles 632Keithf, 20 Mar 2017 | Read review
“Double check that you booked a room with a balcony (there are only a few) if this is important to you.”
 of 5 bubbles Lashortguy, 19 Mar 2017 | Read review
5 of 5