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Courtyard Cancun Airport

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#51 of 181 Hotels in Cancun
Certificate of Excellence
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814 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Cancun Airport
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Showing 645: English reviews
New York City, New York
Reviewed 3 weeks ago via mobile

Waited over and got and 10 minutes for the airport shuttle and made four separate phone calls to Omar at the front desk. Each time I told him where I was standing and he kept telling me the driver would arrive within three minutes. The driver Hector finally arrives and tells me I'm standing in the wrong section so he'll...

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Helpful?
Thank Joseph S
Ana Q, Gerente at Courtyard Cancun Airport, responded to this review

Thank you for taking the time to share your recent experience at the Courtyard Cancun Airport. One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest and meeting with you this morning I was very sorry to learn that the quality of service...

Reviewed 3 weeks ago

I booked this Hotel because I was arriving late that day. It seemed nice and I actually thought it was bigger and would have nice gardens, since the entrance seems so wide. It is not that big. They wanted to recreate an Hacienda, I think Haciendas shouldn't be recreated, they are supposed to be old... so that wouldn't work. Anyway...

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Thank CDM81
Ana Q, Gerente at Courtyard Cancun Airport, responded to this review

Thank you for your nice comments about the swimming pool and our Yucatecan garden. Your input about the design for you to walk among the trees has also been discussed with our Engineer, thank you for such a good suggestion. Your expert opinión is very much appreciated, I have discussed your experience of food with our chef. Needless to say...

Newport Beach, California
Reviewed 3 weeks ago

I stayed here 2 nights after arriving in Cancun before moving on to my more permanent resort. This hotel suited that need perfectly. Pros: -Good, fast shuttle from CUN - Nice pool area -Relaxing feeling. Not a party place. - Able to rent car on property. The staff also arranged for me to be able to drop car off in...

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Thank Mostly-Mermaid
Montreal, Canada
Reviewed 4 weeks ago

I have stayed regularly at this hotel from 2015 to 2016 and it is just my home away from home. The staff is multilingual, professional and welcomes you with the typical warm Mexican welcome. They will tend to all of your needs, answer your questions and provide all manner of recommendations. The rooms are cozy, clean and quiet and offer...

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1Thank Eisosnane
Reviewed 4 weeks ago via mobile

We really liked this place. The courtyard and pool are beautiful with fruit trees. The breakfast was ok. Typical hotel food. Our waitor was the best we had on the trip. Hotel staff is very friendly. Our room was a bit small compared to USA.

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Thank Amber T
Reviewed 4 weeks ago via mobile

Nice hotel very convenient to the airport came here for wedding staff was excellent the room was excellent clean Bed was comfortable Hotel restaurant is very nice very good service in the restaurant manager Luz very helpful and friendly and spoke very good English

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2Thank Jay J
Louisville, Kentucky
Reviewed 4 weeks ago

We had an unexpected extra night in Cancun and chose the Courtyard based on a recommendation and proximity to the airport. The hotel was very nice and extremely reasonable pricing at the restaurant! Great convenient property!

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1Thank Scott G
Stoughton, Wisconsin
Reviewed 4 November 2016

My husband and I stayed here one night before an early morning flight. The hotel is nice, well kept, and felt safe. The staff was very nice and helpful. The rooms were very nice and had everything we needed.

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Thank JRM070304
Ana Q, Gerente at Courtyard Cancun Airport, responded to this review

Thank you for sharing your experience at the Courtyard Cancun Airport. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We are very happy that you felt safe. Thank you again for your time and come visit...

Calgary, Canada
Reviewed 4 November 2016

Excellent service from all staff. The food is consistently superb. The kitchen staff will even make your favorite though it might not be on the menu. The room was very clean with the most comfortable bed and linens. The steam room in my suite was an added bonus with fresh herbs supplied daily for use in same. The grounds and...

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Helpful?
Thank armywifepa
Ana Q, Gerente at Courtyard Cancun Airport, responded to this review

Your review of your visit to our Courtyard in Cancun is very much appreciated. We are glad your expectations of the Brand were fulfilled. We take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback was shareded with the team and they were very happy and motivated. Thank you for...

Isle of Wight, United Kingdom
Reviewed 28 October 2016

I stayed at this hotel after arriving at Cancun airport and stayed one night before touring the Yucatan peninsula with a group. I found it superior to other Courtyards By Marriott that I have been to previously. The rooms were large, clean and well stocked with all that was required. The beds were very comfortable , and there was plenty...

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Thank susan r
Ana Q, Gerente at Courtyard Cancun Airport, responded to this review

We are all very pleased to know that we have exceeded your expectations during your stay at our Courtyard Cancun Airport. Thank you for taking the time to share your coments about the food and the kindness of the staff which are very rewarding. Also the Housekeeper and our Chief Engineers appreciate your comments about the comfort of the room....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Experience the best of Cancun, Mexico when staying in the Courtyard Cancun Airport. Our gorgeous hotel is located around 5 minutes away from Cancun International Airport and we offer a complimentary shuttle to and from the airport throughout the day. Be sure to take advantage of our free high speed Internet access, state-of-the-art fitness center, outdoor pool and spectacular El Henequen restaurant. ... more   less 

Additional Information about Courtyard Cancun Airport

Address: Blvd. Luis Donaldo Colosio, Km. 12.5, Lote 1, SMZA. 301, Cancun 77560, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: RM656 - RM1,534 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard Cancun Airport 3.5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Courtyard Cancun Hotel Cancun
Cancun Courtyard
Hotel Style:
#15 Business Hotel in Cancun
#33 Romantic Hotel in Cancun
#35 Family Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Cancun Airport staff and other travellers.
34 questions
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Questions? Get answers from Courtyard Cancun Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“avoid a room facing the pool as some young guests were drinking outside at night making quite a racket”
 of 5 bubbles moogharrison, 4 Dec 2016 | Read review
“I guess it is all the same”
 of 5 bubbles CDM81, 16 Nov 2016 | Read review
“Book ahead of time to get better rates.”
 of 5 bubbles Eisosnane, 12 Nov 2016 | Read review
“ask for a room that overlooks the courtyard and pool”
 of 5 bubbles armywifepa, 3 Nov 2016 | Read review
“Get a room on the upper floors. Less noise.”
 of 5 bubbles BobbyDesab, 31 Jul 2016 | Read review
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