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Courtyard Cancun Airport

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#50 of 181 Hotels in Cancun
Certificate of Excellence
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Courtyard Cancun Airport
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862 Reviews from our TripAdvisor Community

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Showing 682: English reviews
Arizona
Reviewed 5 October 2015

We stayed here instead of dealing with huge resorts and we were more than pleased. The restaurant was reasonable and the food was great. The rooms were clean and well cared for. We had a rental car so it wasn't an issue that we were not near the huge resorts. They have a fantastic day agreement with a resort if...

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Thank JulieAnneAZ
Duluth, Minnesota
Reviewed 27 September 2015 via mobile

On the way back from our Honeymoon on Playa Mujeres, we stayed here for a night. We were able to check in early, lay out by the well-maintained pool, and order some delicious room service for dinner. In the morning we hit up the breakfast buffet before taking the airport shuttle to fly out. Great stay, easy accommodation, friendly staff!

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1Thank Rachel M
Lydia G, Gerente at Courtyard Cancun Airport, responded to this review

Dear Rachel M., Congratulations on your Honeymoon on Playa Mujeres !! We were very pleased to learn that you had a good one night stay at our Hotel and that you had enjoyed the pool, our cuisine and the friendly service.Thank you for sharing your experience with us. We would like to wish you the very best and look forward...

Auckland Region, New Zealand
Reviewed 26 September 2015 via mobile

Stayed here twice on the way home from Cuba, each time for one night. The hotel is only 10 minutes from the airport. You need to call for a shuttle when you land. Unfortunately, I didn't know this first time but it will save you a decent amount. The hotel is in good condition and clean. The room we had...

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2Thank IanB1965
Lydia G, Gerente at Courtyard Cancun Airport, responded to this review

Dear IanB1965 Your nice comments about your stay at our Courtyard by Marriott Cancun are very much appreciated. I have shared them with our staff and our chef as well as the waiting staff at the restaurant were particularly motivated. We hope you had enjoyed Cuba and the multiple attractions they have to offer. Muchas gracias Lydia Garcia General Manager

Vinemont
Reviewed 23 September 2015

Having "kinda" "ruffed" for a few days as we traveled around Mexico, this was an oasis. Food is exceptional. The shrimp dishes are are good. The staff went all out to see that we were well taken care of.

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1Thank William W
Lydia G, Gerente at Courtyard Cancun Airport, responded to this review

Dear William W., As an airport hotel our Mission is to be ¨An Oasis to the travelers and stranded passengers¨ Your comments are certainly very motivating to the whole Team. Your taking the time to share it is very much appreciated. Also I would like to mention that our chef was happy to learn that you have enjoyed the shrimp...

Reviewed 23 September 2015

We stayed at this hotel on September 11, 2015 after we had traveled all day to Cancun. We used this hotel as a resting spot before we headed to our resort on Saturday. We had the airport shuttle pick us up and they delivered us to our hotel and the check in and check out with Patricia was very quick...

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3Thank schoon0411
Lydia G, Gerente at Courtyard Cancun Airport, responded to this review

Dear schoon0411, It was very rewarding to learn that in your case, we have accomplished our mission of being an Oasis for the travelers in Cancun. Thank you for taking the time to share your experience thru this site. Yes you are correct, Patricia is a real asset to our Hotel. She was very happy to learn of your nice...

Skaneateles, NY
Reviewed 10 September 2015

I saw mixed reviews but my stay was perfect. I little bit longer of a wait for the shuttle but it worked out ok. Ate dinner at the restaurant and it was great. Our waiter, Roger, was awesome and was great to talk with and his suggestions we bang on! On check out, Patricia could not have been nicer and...

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Thank Jim C
Lydia G, Gerente at Courtyard Cancun Airport, responded to this review

Dear Jim C., Your nice comments really made our day, thank you very much for taking the time to share them with us thru this site. The whole Team was very pleased with them, but especially Roger at the Restaurant and Patricia at the Front Desk. It is always very rewarding to learn that our Spirit of Service has been...

New Orleans, Louisiana
Reviewed 4 September 2015

We were returning from Havana, Cuba and had a one-night layover in Cancun, not long enough to enjoy the beautiful beaches, so we chose the Airport Marriot. It was completely satisfactory, but the pool surely needed some updating. They must have known, as a new pool is under construction. Probably the most pleasant surprise was the good food served in...

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2Thank Tangi2
Lydia G, Gerente at Courtyard Cancun Airport, responded to this review

Dear Tangi2, It is with pleasure that we read your nice comment about your pleasant stay and your satisfaction with the good food for dinner and then the beakfast buffet during your layover at our Courtyard by Marriott. I am glad to mention that we now have a beautiful monumental jacuzzi for your enjoyment. Please accept our apologies if during...

Derry, United Kingdom
Reviewed 4 September 2015

This is a good hotel, the waiting staff are lovely and the food in the restaurant was good. The pool is nice and the hot tub and Jacuzzi are nice added extras, on my next trip I plan on visiting the gym so will report back on that one. Rooms are of a good size with great aircon systems and...

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2Thank Tmagee87
Lydia G, Gerente at Courtyard Cancun Airport, responded to this review

Dear Tmagee87, It is really lovely to receive your great comments about your stay at our airport Hotel. Thank you for sharing it thru this important site and for spreading some sunshine over us who work in our Team. Hopefully we will have the pleasure to welcoming you back to this beautiful part of the World, soon. Sincerely Lydia Garcia...

Darwin, Australia
Reviewed 3 September 2015

We had a lovely stay at the Courtyard by Marriot Cancun before leaving to America. There was a business area to use the computers free of charge. The bed was nice and comfy. The only thing we didn't enjoy was the room service. The food wasn't too great. Other than that great overnight stay.

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1Thank Jess Lilly B
Lydia G, Gerente at Courtyard Cancun Airport, responded to this review

Dear JessLill, Your valuable input about the food is very much appreciated, our chef has reviewed the popularity of the options in the menu in order to update it. On the other hand we are pleased that our Business Center, the Wifi, the bed and the service did make an enjoyable stay on the stopover in your way back to...

Antigua, Guatemala
Reviewed 31 August 2015

Great quiet place with a nice pool and Jacuzzi. The restaurant was good and the buffet breakfast was very good. Staff were very helpful and pleasant. I would stay here again especially for a night before a flight out of Cancun.

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Thank Jay R
Lydia G, Gerente at Courtyard Cancun Airport, responded to this review

Dear Jay R, Thank you very much for taking the time to share with us thru this site, your enjoyable stay at our Hotel. You are correct we are a great option for a night before a flight to Cancun. However for longer stays we do have a Beach Club at our Sister Hotel, The OMNI Cancun Resort, where a...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Experience the best of Cancun, Mexico when staying in the Courtyard Cancun Airport. Our gorgeous hotel is located around 5 minutes away from Cancun International Airport and we offer a complimentary shuttle to and from the airport throughout the day. Be sure to take advantage of our free high speed Internet access, state-of-the-art fitness center, outdoor pool and spectacular El Henequen restaurant. ... more   less 

Additional Information about Courtyard Cancun Airport

Address: Boulevard Luis Donaldo Colosio Km. 12.5 | Lot 1, SMZA. 301, Cancun 77560, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: RM585 - RM935 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard Cancun Airport 3.5*
Number of rooms: 200
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Also Known As:
Courtyard Cancun Hotel Cancun
Cancun Courtyard
Hotel Style:
#15 Business Hotel in Cancun
#33 Romantic Hotel in Cancun
#35 Family Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Cancun Airport staff and other travellers.
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Questions? Get answers from Courtyard Cancun Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room that is facing the courtyard, rather than the parking lot.”
 of 5 bubbles sharonc575, 10 Mar 2017 | Read review
“A room that faces the pool area”
 of 5 bubbles 205miryamf, 10 Feb 2017 | Read review
“All rooms are very quiet but poolside view is very nice”
 of 5 bubbles debbieaF8350HB, 19 Jan 2017 | Read review
“Go for a courtyard or pool view.”
 of 5 bubbles 905deidreb, 14 Jan 2017 | Read review
“you can ask for feather pillows :)”
 of 5 bubbles valeryb705, 12 Jan 2017 | Read review
5 of 5