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The grounds are truly wonderful, well maintained and tranquil. Also, the hotel is about a five minute walk to the Chichen Itzha monument. But, the food sucks. They had a hard time serving me hot, black tea. Quantities are very small but prices are very...More
We stayed here for two nights.
- Possibility to access the archeological site through their direct access gate before everyone else
- very friendly service
- ok/good food at the hotel
- free parking
- clean rooms
- food at the hotel is...More
This place is exactly as I remembered it from our last visit 20 years ago. The same magic atmosphere.You feel like thrown back in time. Just with the comfort of today. Stunning gardens ... all is lush, all is green. Taking a walk early in...More
This place is like a dream. Beautiful tropical setting. Attentive staff. Beautiful dining area. The rooms have an outdoor sitting area, the hotel arranged to get entry tickets for the site, and arranged a personal guide for a two hour walk and talk through the...More
After the mayhem of Chichen Itza, we stopped here for lunch. We sat on the back patio; lunch was a delicious, and well presented vegetable soup, followed by a stir-fry type chicken dish. I will say, Corona at P65 was a bit over the top!...More
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Things to do
US$146 - US$332 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Not much to add here; the back entrance is a walk through from the gardens to the right from the hotel and you arrive (after a while) behind one of the pyramids i.e. free entry! I had just gone for a walk so it was a... More
Not much to add here; the back entrance is a walk through from the gardens to the right from the hotel and you arrive (after a while) behind one of the pyramids i.e. free entry! I had just gone for a walk so it was a surprise-8am, no stalls or people about. The pool is about 20m rectangular and the best we came across in our tour. Don't stay in a basic room-they are what they say i.e. basic and lack fridge/coffee making and bath. We actually found some of the staff unhelpful and our dinner was spoilt by pressure to tip and annoying serenading, again for money. Breakfast is to order i.e. no buffet and limited. Overall though a great location, pretty, photogenic hacienda, lovely grounds with iguana and birds and good pool.
My family (my husband and myself, two adult children & their friend) stayed at Hacienda Chichen in December 2015. We didn't have any issues with communication; the hotel was prompt with information and rates. We reserved... More
My family (my husband and myself, two adult children & their friend) stayed at Hacienda Chichen in December 2015. We didn't have any issues with communication; the hotel was prompt with information and rates. We reserved two rooms that each had two double beds in them that were in the same building, which worked fine. As I remember, these are called "cottages," but are really just rooms. I can't remember if there were any real cottages w/multiple rooms in them. Rooms are fine but spare, restaurant is OK but expensive, the grounds are nice, as is the pool. The real bonus to staying there is getting in the back door to the ruins and not fighting car or people traffic if you go first thing in the morning.
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"Room are independent bungalows. They all seem to be equally good."