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Our stay was recommended by a family member who had stayed there and it was a complete delight. The hacienda is grand and the gardens are very well maintained. The hotel is very peaceful and has its own private entrance to Chichen Itza (which was...More
The Hacienda Chichen is a luxurious resort spread on acres of land that is very well laid out. The rooms are decently comfortable.
The garden and pool area of the resort are its selling point.
The restaurant serves delicious food but is very limited and...More
Stayed here in September 2016 for my honeymoon. The property is absolutely beautiful, tucked into well manicured rainforest. The restaurant had wonderful food and the staff was very friendly and helpful. They helped us book a walking tour of Chichen Itza, we were able to...More
Perfect place for visiting Chichen Itza monuments. Huge gardens and pool area. It is a nice hotel to stay for two days but not more as the places to visit there are limited! Restaurant was a bit overpriced but good quality.
Hacienda Chichen is not a stay, it's an experience. It's not anything like Cancun. If you are looking for night life this is not the place. This is the real deal, a true taste of Mexican Mayan culture served on a tray of simplistic luxery....More
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Things to do
US$144 - US$260 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Not much to add here; the back entrance is a walk through from the gardens to the right from the hotel and you arrive (after a while) behind one of the pyramids i.e. free entry! I had just gone for a walk so it was a... More
Not much to add here; the back entrance is a walk through from the gardens to the right from the hotel and you arrive (after a while) behind one of the pyramids i.e. free entry! I had just gone for a walk so it was a surprise-8am, no stalls or people about. The pool is about 20m rectangular and the best we came across in our tour. Don't stay in a basic room-they are what they say i.e. basic and lack fridge/coffee making and bath. We actually found some of the staff unhelpful and our dinner was spoilt by pressure to tip and annoying serenading, again for money. Breakfast is to order i.e. no buffet and limited. Overall though a great location, pretty, photogenic hacienda, lovely grounds with iguana and birds and good pool.
My family (my husband and myself, two adult children & their friend) stayed at Hacienda Chichen in December 2015. We didn't have any issues with communication; the hotel was prompt with information and rates. We reserved... More
My family (my husband and myself, two adult children & their friend) stayed at Hacienda Chichen in December 2015. We didn't have any issues with communication; the hotel was prompt with information and rates. We reserved two rooms that each had two double beds in them that were in the same building, which worked fine. As I remember, these are called "cottages," but are really just rooms. I can't remember if there were any real cottages w/multiple rooms in them. Rooms are fine but spare, restaurant is OK but expensive, the grounds are nice, as is the pool. The real bonus to staying there is getting in the back door to the ruins and not fighting car or people traffic if you go first thing in the morning.