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08/10/2017 09/10/2017
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    Hacienda Chichen

    Carretera Merida-Puerto Juarez Km. 120 | Zona Hotelera de Chichen Itza, Chichen Itza 97752, Mexico
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    08/10/2017 09/10/2017
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    US$125US$129
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    Traveller (517)
    Room & Suite (233)
    Dining (67)
    Hotel Hacienda Ticum
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    Overview
    • Excellent52%
    • Very good32%
    • Average11%
    • Poor4%
    • Terrible1%
    Travellers talk about
    Free Internet
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Suites
    Bar/Lounge
    Concierge
    Pets Allowed
    Spa
    Accessible rooms
    Meeting Rooms
    Laundry Service
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    Hotel Hacienda Ticum
    78 reviews
    #1 of 2 hotels in Tixkokob
     
    Posada el Jardin
    57 reviews
    #1 of 2 hotels in Ticul
     
    Hacienda Hotel Santo Domingo
    308 reviews
    #1 of 5 hotels in Izamal
     
    Hotel Puuc
    33 reviews
    #1 of 1 hotels in Oxkutzcab
     
    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (731)
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    1 - 5 of 529 reviews

    Reviewed 1 week ago via mobile

    We stayed at Hacienda Chichen for 1 night in September 2017 for our visit of the Chichen Itza ruins. We were upgraded in a "Honeymoon room", it was comfortable but not breathtaking, yet we appreciated the gesture. The hotel facilities look very good, the garden...More

    1  Thank Morgan H
    Response from Hacienda_Chichen, Director de Relaciones con Clientes at Hacienda ChichenResponded 4 days ago

    We pride ourselves on the standard of our food service. All the breads are fresh and produced by our baker the same day that are served in the hotel. Our cuisine serves organic good and the prices are comparative or less than most of the...More

    Reviewed 1 week ago

    Our room was okay, and the hammock was enjoyed by our teenagers, but the staff were unfriendly, the food was pretentious and overpriced. The pool was good. Our expectations were high, but were dashed by reality.More

    Thank Lesley S
    Response from Hacienda_Chichen, Director de Relaciones con Clientes at Hacienda ChichenResponded 6 days ago

    First, thank you for staying with us. We would like to remark that the hotel has been serving many happy customers for years. We don’t think the historical value of the hotel is overrated nor the quality of our services. In spite of that, we...More

    Reviewed 3 weeks ago

    Absolutely lovely stay, beautiful location, charming property, attentive staff. Delightful,to wake up to the sounds of birds and crickets and water in the fountain from our little bungalow in the grounds. Fabulous big pool. Wonderful to simply walk down a forest path to the site...More

    Thank michelesmith2016
    Response from Hacienda_Chichen, Director de Relaciones con Clientes at Hacienda ChichenResponded 6 days ago

    We appreciate your stay, and the time you spent reviewing our services. It's really nice to read that you enjoyed the sounds of the beautiful birds that frequents our little bit of paradise. Next time you visit us, please ask for the different options of...More

    Reviewed 4 weeks ago via mobile

    The accommodation is in bungalows which include terraces with rocking chairs & hammocks for the more expensive rooms. Lovely peaceful hotel, my boys had the pool to themselves. We bought tickets at reception for chichen Itza & were walked the 300m in at 8:30am. Once...More

    Thank Helen B
    Response from Hacienda_Chichen, Director de Relaciones con Clientes at Hacienda ChichenResponded 6 days ago

    Thank you so much for sharing your nice experience with your family. With regards to bottles of water, there's one free courtesy bottle of water per day in the room. Every additional bottle, is subject to an extra charge as in others hotels. Thank you...More

    Reviewed 2 August 2017 via mobile

    This historical complex lies amidst beautifully maintained tropical gardens. The rooms, which are located in several cottages spread around the gardens, are comfortable (good beds!) and very nicely decorated. The hacienda has a lovely terrace restaurant overlooking the garden. The restaurant is however the only...More

    1  Thank -roos1188-
    Response from Hacienda_Chichen, Director de Relaciones con Clientes at Hacienda ChichenResponded 5 days ago

    Thank you for making us your choice. It was such a pleasure serving you, and hearing about your lovely experience in our stunning hacienda. The food quality system and beverage service we offer, is one of the best in Yucatan. Thanks for the feedback. We...More

    Hotel Hacienda Ticum
    78 reviews
    #1 of 2 hotels in Tixkokob
     
    Posada el Jardin
    57 reviews
    #1 of 2 hotels in Ticul
     
    Hacienda Hotel Santo Domingo
    308 reviews
    #1 of 5 hotels in Izamal
     
    Hotel Puuc
    33 reviews
    #1 of 1 hotels in Oxkutzcab
     
    About
    Awards & Recognition
    GreenLeadersPlatinum level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Free Internet
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Free Parking
    • Concierge
    • Multilingual Staff
    • Meeting Rooms
    • Laundry Service
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$143 - US$310 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 28
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Booking.com, Orbitz, TripOnline SA, Hotwire, Cheap Tickets, Cancelon and HotelQuickly so you can book your Hacienda Chichen reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Yucatan >
    • Chichen Itza
    • Also Known As
    • Hacienda Chichen & Yaxkin Hotel Chichen Itza ,
    • Hacienda Chichen And Yaxkin Spa ,
    • Hotel Hacienda Chichen Yaxkin
    Add Photo Photos
    Traveller (517)
    Room & Suite (233)
    Dining (67)
    Pool & Beach (50)
    Hotel & Grounds (491)
    Bathroom (18)
    Business Centre & Event Rooms (1)
    Nearby
    Posada el Jardin
    57 reviews
    105.60 km away
     
    Hacienda Hotel Santo Domingo
    308 reviews
    53.70 km away
     
    Hotel Puuc
    33 reviews
    97.52 km away
     
    Hotel Hacienda Ticum
    78 reviews
    93.16 km away
     
    Nearby Restaurants
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    Nearby Attractions
    Chichen Itza
    19,704 reviews
    .15 km away
    Chichen Itza archaeological site
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    .68 km away
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    .78 km away
    El Castillo
    743 reviews
    .77 km away
    Ask a question
    Questions & Answers
    mrsjwash422
    25 July 2017|
    AnswerShow all 3 answers
    Response from Hacienda_Chichen | Property representative |
    It's a two-hour drive from Cancun airport approx.
    0
    Votes
    Google Translation
    aceychasing
    4 April 2017|
    AnswerShow all 5 answers
    Response from Judy G | Reviewed this property |
    Not much to add here; the back entrance is a walk through from the gardens to the right from the hotel and you arrive (after a while) behind one of the pyramids i.e. free entry! I had just gone for a walk so it was a... More
    0
    Votes
    LuvsCaptiva
    24 March 2016|
    AnswerShow all 7 answers
    Response from nancy r | Reviewed this property |
    My family (my husband and myself, two adult children & their friend) stayed at Hacienda Chichen in December 2015. We didn't have any issues with communication; the hotel was prompt with information and rates. We reserved... More
    1
    Vote
    Room Tips
    "Very expensive for the room we had."
    Read review
    "Away from the generator or aircon machine whichever was making a noise"
    Read review
    "25 - next to the spa"
    Read review
    "Ask for room near pool if you want wifi."
    Read review
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