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Allegro Cozumel

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Allegro Cozumel
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3,662 Reviews from our TripAdvisor Community

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Showing 3,140: English reviews
New York City, New York
Reviewed 2 days ago NEW

surprisingly amazing food, beautiful simple rooms, outdoor pools, snorkeling, kayaking, beautiful beach, very friendly and helpful staff. The only con would be damp air inside the rooms. Nothing dries out unless you hang it outside in the sun. and the roof was dripping at one point because of condensation.

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1Thank Yelena S
Toronto, Canada
Reviewed 2 days ago NEW

Beautiful property, nicely maintained even though I hardly saw anybody maintaining it. Beach is nice although it would be even better if they raked it at night or early morning. water is beautiful decent snorkeling. Dive shop on sight seemed friendly and helpful for the few dives I did. good quality boats. rooms are clean and modern I liked the...

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Thank Eric R
North Bay, Ontario, Canada
Reviewed 3 days ago NEWvia mobile

Amazing staff, beach, location, drinks & overall experience! This was our first trip to Cozumel after going to DR & Cuba and Cozumel is by far our favourite destination. The allegro had a tremendously courteous, helpful and friendly staff. Every single encounter during the week was tremendous. The staff of the buffets were wonderful, the Oriental a la carte staff...

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7Thank Sean C
Orland Park, Illinois
Reviewed 6 days ago NEW

When you have a child in high school, you're limited to high priced season periods when you can vacation. So we looked for an all inclusive resort that offered a reasonable price along with a great beach. The Allegro Hotel in Cozumel met most of our needs. The beach is beautiful, maybe a little narrow. But it was a lot...

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4Thank RayHanania
Monica P, Guest Experience Manager at Allegro Cozumel, responded to this review

Hi RayHanania, We would like to thank you for your preference in selecting Allegro for your holidays in Cozumel, as well as for taking the time to tell us about your recent experience among us. We appreciated your sincere and constructive comments. Please know that one of our main goals is to work on a daily basis to constantly improve...

Ontario
Reviewed 1 week ago

Visited the Allegro for the week of New Years with a number of family and friends (46 in total) and had a wonderful vacation. The rooms were all remodelled, one of our rooms didn't have hot water but because we had 3 rooms for our whole family it wasn't an issue as our kids showered in our bathroom. I will...

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3Thank tripleakids
Monica P, Guest Experience Manager at Allegro Cozumel, responded to this review

Dear tripleakids, We would like to thank you for choosing Allegro Cozumel as your holiday destination during your visit to Mexico. Our guests play a key role in helping us to improve our services and we truly appreciate the feedback. Thank you for taking the time to highlight our hotel features down to the detail. We are absolutely delighted to...

Lindsay, Canada
Reviewed 1 week ago via mobile

Pleasant stay, staff was excellent; they would come to you by the pool so you wouldn't have to get out of the sun, some remember your order if it's always the same, lots of activities for children, great weather, food could have been better by having more of an option at the buffet for breakfast and dinner lunch was good,...

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Thank kaylatracey1
Monica P, Guest Experience Manager at Allegro Cozumel, responded to this review

Dear kaylatracey1, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at Allegro Cozumel with us and Tripadvisor readers. It was a pleasure to host your holiday and hopefully you will provide us an opportunity to...

Montreal, Canada
Reviewed 1 week ago

First, it's been years since we did an all inclusive resort and we will think twice before the next time. THE GOOD. The beach was good, enough chair, clean place and it's quiet at the far end. We got lucky the weather was great, which help for the less good to come. No much of wait time to get a...

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1Thank fxrs99
Monica P, Guest Experience Manager at Allegro Cozumel, responded to this review

Dear fxrs99, Although we sincerely regret reading that your stay at Allegro Cozumel fell short of your expectations, we are grateful for the time you spent to share this feedback of your overall holiday experience among us as we certainly believe that there is always room for improvement and your constructive feedback is very much appreciated. Please accept our apologies...

Alexandria, Louisiana
Reviewed 1 week ago via mobile

Registration quick and easy! Stopped at the first pool (kids pool), found the best bartender on the resort. We did make out way to the adults pool. Darwin kept our drinks full. We never had to leave the pool for drinks or water. He kept a steady flow about every 30 minutes. Bartender of the year award for us! Beautiful...

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Thank bean1979
Monica P, Guest Experience Manager at Allegro Cozumel, responded to this review

Dear bean1979, It is indeed a pleasure to receive such a nice review highlighting our facilities, services, and most of all, our staff professionalism and kindness. We do our very best to ensure our guests are taken care of, from the moment they arrive until the time of departure. Once more we thank you for sharing your experience with us...

Reviewed 1 week ago

We had a good time at Allegro. The main positive points were: the possibility of snorkelling in front of the hotel, the location close to several beautiful reefs, the buffet food was good and restaurants were great (we highly recommend the oriental restaurant) and a lot of different drinks available. The main negative point for us was the room... a...

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Thank Sébastien H
Monica P, Guest Experience Manager at Allegro Cozumel, responded to this review

Dear Sébastien H Thank you for taking the time to write a review for us. We are glad you enjoyed some of our hotel features and appreciate your feedback regarding those who fail short, we will take your comments into consideration in order to maintain our quality standards. It was a pleasure to host your holiday and hopefully you will...

Fenelon Falls, Canada
Reviewed 1 week ago

Well laid out resort! Well manicured and well maintained. The resort has three pools down the center of the resort which makes for great flow of different groups of people attending. All the rooms are close to all amenities. The staff is the best I have ever encountered! Seriously, the staff are extremely friendly, extremely helpful and go above and...

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4Thank TheBarnandBunkie
Monica P, Guest Experience Manager at Allegro Cozumel, responded to this review

Dear TheBarnandBunkie, Thank you very much for sharing this great review of your recent stay at Allegro Cozumel. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Spa
  • Free Parking
  • Fitness Centre with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Internet
Services
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
In Mexico’s Caribbean there is a tiny island just bursting with life – it is Cozumel and the Allegro Cozumel resort. Right on the famous Sand Francisco Beach, two worlds of adventure co-exist: The Fun-in-the-sun beach and the amazing undersea Palancar Reef. Whatever you choose to pursue, Allegro Cozumel places it right at your fingertips. Beach Volleyball, tropical bars, restaurants, and nightclubs keep life on land exciting, while the on-site dive shop and big-game sport-fishing charters offer a gateway into the dazzling marine sanctuary of Cozumel’s waters. And when you awake the next morning, after a relaxing night’s sleep in your comfortable guest room, you’ll find there’s even more to explore, because the adventure never stops at Allegro. For the young ones, there is plenty to do from building sand castles alongside the beautiful powdery white sand beach, get physical at the amazing kid’s multiplay covered playground, catch some giggles at the water park, or take advantage of the many activities offered by the Kids clubs. ... more   less 

Additional Information about Allegro Cozumel

Address: Km 16.5 Carretera Sur San Francisco Palancar, Cozumel 77600, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: RM706 - RM1,493 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Allegro Cozumel 3.5*
Number of rooms: 261
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Booking.com and Barcelo so you can book your Allegro Cozumel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Occidental Allegro Cozumel Hotel Cozumel
Occidental Allegro Hotel
Occidental Allegro Resort All Inclusive
Hotel Style:
#12 Spa Hotel in Cozumel
#13 Top resorts Hotel in Cozumel
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Questions & Answers

Here's what travellers have asked, with answers from Allegro Cozumel staff and other travellers.
292 questions
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Questions? Get answers from Allegro Cozumel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“its hard to figure out what would be a good room. it all depends on the people”
 of 5 bubbles Z8879ZQericr, 16 Jan 2017 | Read review
“In addition to our rooms they have special higher priced rooms that have more space but are very expensive.”
  • typical deluxe bungalow (8 units in each building)
  • small rooms
 of 5 bubbles RayHanania, 12 Jan 2017 | Read review
“All rooms are close to pools and beach, so no real walking.”
 of 5 bubbles tripleakids, 10 Jan 2017 | Read review
“The main floor rooms are easy access, the top floor boast a pretty balcony.”
  • Our room
 of 5 bubbles TheBarnandBunkie, 7 Jan 2017 | Read review
“Upper level rooms are MUCH better !!!”
 of 5 bubbles IslandTreasureHunter, 7 Jan 2017 | Read review
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