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Allegro Cozumel

4,829 reviews
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Traveller (4203)
Pool & Beach (1249)
Room & Suite (774)
Overview
  • Excellent28%
  • Very good35%
  • Average19%
  • Poor10%
  • Terrible8%
Travellers talk about
“fish”(381 reviews)
“first club”(194 reviews)
Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3.5 Star Hotel
All hotel details
Offers from Allegro Cozumel
Hotel deals
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Reviews (4,829)Write a Review
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All reviewsultimate dive experiencefishfirst clubdive shopthe oriental restaurantpro dive mexicogreat beachkids clubdinner buffeta la carte restaurantspicky eaterbeach volleyballrecommend this resortother resortstowel animalstowel arthard beds
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1 - 5 of 3,808 reviews
Reviewed 2 days ago

We had a great family vacation, the resort was beautiful and the staff were so friendly. The pools were great and the ocean was beautiful. The food was decent. The resort was very well maintained and picturesqueMore

Review collected in partnership with Barcelo Hotels & Resorts
Thank vickisemail
Response from allegroczm, Guest Experience Manager at Allegro CozumelResponded yesterday

Dear vickisemail, Thank you very much for the time you spent to share your personal impressions of your stay at Allegro Cozumel.We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Thank you once again for making...More

Hotel's Favourite
Reviewed 1 January 2018

I would like to thank the wonderful staff at the Allegro Cozumel for our amazing Christmas family vacation. We were a group of 8 adults and 3 children(5,6 and 7). The accommodations were lovely. It was the first time in a while where I was...More

2  Thank Siamese
Response from Monica P, Guest Experience Manager at Allegro CozumelResponded 7 January 2018

Dear siamese, Thank you so much for taking the time to leave us your feedback on your recent experience at Allegro Cozumel. Our goal is to serve all our guests with the highest level of service and satisfaction. We are always concerned about guests’ wellbeing...More

Reviewed 2 days ago

Just spent a week at this resort and truly enjoyed our stay! The resort is extremely clean, the staff went out of their way to ensure we had everything we needed. Activities staff kept everyone entertained, but were not pushy at all. Rooms are cleaned...More

Review collected in partnership with Barcelo Hotels & Resorts
Thank linzbarnold
Response from allegroczm, Guest Experience Manager at Allegro CozumelResponded yesterday

Dear linzbarnold, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and...More

Reviewed 2 days ago

If you like to drink, party & not really care about the quality of food, this is the place for you! If you are a couple who likes to dive, snorkel, horse back ride & view nature, don't go here. Poor quality of natural life...More

Review collected in partnership with Barcelo Hotels & Resorts
1  Thank fixavolio
Response from allegroczm, Guest Experience Manager at Allegro CozumelResponded yesterday

Dear fixavolio, Firstly we would like to thank you for taking the time to share your impressions regarding your recent stay at Allegro Cozumel hotel. It is only through feedback such as yours that we are able to maintain and improve upon the service that...More

Reviewed 2 days ago

After reading other reviews before booking I can say my experience was the same as others. The resort is nicely renovated and the staff are friendly. The beds are incredibly comfortable. Noise travels easily between rooms and the buffet food is lacking. I also suggest...More

Thank tattooedgurl
Response from allegroczm, Guest Experience Manager at Allegro CozumelResponded yesterday

Dear tattooedgurl, We greatly appreciate the time you spent to review your recent experience in our hotel, at Allegro we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We truly appreciate your sincere and constructive comments and...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Tennis Court
Outdoor pool
Details
Price range
US$146 - US$263 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Spa Hotel in Cozumel
#13 Top resorts Hotel in Cozumel
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$146 - US$263 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Spa Hotel in Cozumel
#13 Top resorts Hotel in Cozumel
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (4203)
Pool & Beach (1249)
Room & Suite (774)
Dining (251)
Amenities (108)
Family and Play Areas (89)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Lmd613
21 February 2018|
Answer
Response from Jeanobambino | Reviewed this property |
They have bottled water in every room and restaurant. The mixed drinks are great. I am not a fan of margaritas, but the one I had was terrific!
1
Vote
fpshantz
17 February 2018|
AnswerShow all 2 answers
Response from Jeanobambino | Reviewed this property |
Wifi is available but we were quoted a price of $10 a day.
0
Votes
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123456154
Room Tips
"Our location was quiet and we didn't care about a view (ground floor, room 6113)"
Read review
"Best advice: Find a room at another hotel. The beds were comfortable enough but they were short and feet..."
Read review
"We were in first club and rooms were what was expected, clean and everything functioning well with fridge..."
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"None. All rooms have thin walls and you can hear everything all night long."
Read review
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