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Presidente Inter-Continental Cozumel Resort & Spa

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Presidente Inter-Continental Cozumel Resort & Spa
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1,616 Reviews from our TripAdvisor Community

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Showing 1,452: English reviews
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Los Angeles, California
Reviewed 2 days ago NEW

amazingly not over priced food, wonderful beach and pool, friendly staff, small and perfect to relax. the facilities were very clean, staff were on point, only downside is that the kids club could use better attention

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Helpful?
Thank martynice4
At Sea
Reviewed 3 days ago NEWvia mobile

From the minute we cross the door it was amazing, great service, room in front of the ocean, welcome snacks and drinks and a careful treatment on details. The room service was excellent, breakfast and bars, very different from the two other hotels we had in Playa del Carmen and Cancun.

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Helpful?
Thank AndreaSea
Champaign-Urbana, Illinois
Reviewed 4 days ago NEWvia mobile

What a wonderful hotel! Top notch. The people are very happy to make sure your stay is perfect! Renovations are beautiful as well as the pool and hot tub! Food...excellent! We go to unwind and snorkel right off the beach. The el Presidente is perfect for us!

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Helpful?
1Thank PJG53
Washington DC, District of Columbia
Reviewed 5 days ago NEWvia mobile

4 1/2 stars! The location and setting can't be beat. Recently renovated with a new infinity pool, the perfect place to enjoy tropical drinks and watch the ocean. Several different sections of beach provided ample lounging options and palapa, and swim-out snorkeling. We stayed in the ocean view rooms with indoor/open air shower gardens and a nice deck patio to...

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2Thank oceanseekerDC
Reviewed 6 days ago NEW

All the wonderful reviews are spot on. With one exception. We do have an issue with our room (we are still here until Feb 22) in that we had reserved a room with a King bed but were told when we arrived (Feb 15) that they could only give us a room with two double beds. Unless we wanted to...

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Helpful?
3Thank Barb W
Andres G, Director General at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you for sharing your comments, they are really important for us in order to improve our service. It is truly regrettable to learn about your recent experience and your disappointment regarding your reservation. We will follow up your request with our staff as soon as possible. Please do not hesitate to contact our Room Division Manager, Andres...

Ft. Hunt, VA
Reviewed 1 week ago via mobile

My husband surprised me with a getaway to Cozumel for Valentines. We stayed at the Presidente and recommend it extremely highly. The beach is pristine. Snorkel right there and see Jacks, Angelfish, and Needlefish right next to you. The infinity pool is a blue oasis with gentle breezes. Should you feel the urge to shop a taxi is only $6...

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Helpful?
1Thank zhuzhuboyer
Andres G, Director General at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you for choosing us and for taking your time to share your comments with us. I'm glad you enjoyed staying with us. We look forward to welcome you again. Kind Regards, Andres Garcia Ricard General Manager

Texas
Reviewed 1 week ago

I have stayed at this beautiful hotel during all phases of it's ups and downs--the downs were during the cleaning up after hurricane Wilma... HOWEVER...I went, once again, to this beautiful hotel last August and saw first hand all of the new and gorgeous updates that have taken place since my last visit. The place is absolutely STUNNING. The rooms,...

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Helpful?
Thank cozumelfan
Andres G, Director General at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, First of all I will like to thank you for your preference at our Resort and for sharing your review about your recent stay. I'm very happy to hear that you liked our recently renovated Resort and that our staff took good care of you. We look forward to welcome you again at this "su casa" in Cozumel....

San Francisco, California
Reviewed 1 week ago

I have been in the hotel for few days, and i very enjoy it. The room is big, clean, modern, and very nice. The pool is great, and the restaurants are very good, lot of choice and good meal Good point if you are doing scuba diving, the hotel has a pier, where you your dive center can take you...

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Helpful?
1Thank alex_surfeur
Andres G, Director General at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, I'm glad you enjoyed your stay at our resort. Thank you for sharing your review about your recent stay with us. We look forward to welcome you in a near future. Best Regards, Andres Garcia Ricard General Manager

St. Peter, MN
Reviewed 1 week ago

The word that comes to mind when I think about El Presidente is "delight." I say that not only because the beach is perfect (both for swimming and offshore snorkeling) and the grounds immaculately kept, but because the staff are just above and beyond wonderful. Every single person we interacted with was so friendly and helpful. The vibe at the...

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Helpful?
1Thank rock_bend
Boston, Massachusetts
Reviewed 1 week ago

I've been to four different resorts in the Cancun-Riviera Maya area, and this one is my absolute favorite! It's a beautiful place with all the amenities of a big hotel and the intimate feel and experience of a boutique hotel. I would not hesitate to recommend it to fellow beach lovers seeking a quiet, relaxing vacation with a gorgeous view...

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4Thank joolseyc09
Andres G, Director General at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Regards from sunny Cozumel! I would like to thank you for taking the time to share your comments about your recent stay. We are pleased that you enjoyed our Resort and that you liked our food. It was a pleasure to serve you and make your stay more comfortable. We look forward to welcome you again once more...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
No photo provided
Alfreda di Roma
Cuisines: Italian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Presidente InterContinental Cozumel Resort & Spa is the perfect balance of energy and ease. Adventurers love the scuba centre and nearby Chankanaab Park. Bringing the kids? The resort s Chiqui Club will keep them busy all day. When you want a slightly slower pace, you can head for our stretch of white sand, the exotic Mandara Spa or Cozumel s shops.After a 25 million dollar investment, this resort offers upgraded facilities and a unique vacation experience for the discerning traveler. The place to discover three experiences: great Dive, unique Spa treatments and Golf. ... more   less 

Additional Information about Presidente Inter-Continental Cozumel Resort & Spa

Address: Carretera a Chankanaab km 6.5, Cozumel 77600, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: RM1,136 - RM2,250 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Presidente Inter-Continental Cozumel Resort & Spa 4.5*
Number of rooms: 220
Reservation Options:
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Also Known As:
Presidente Intercontinental Cozumel Resort And Spa
Presidente Intercontinental Cozumel Hotel Cozumel
Intercontinental Cozumel
El Presidente Cozumel
Cozumel Presidente
Hotel Style:
#1 On the Beach Hotel in Cozumel
#2 Luxury Hotel in Cozumel
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Questions & Answers

Here's what travellers have asked, with answers from Presidente Inter-Continental Cozumel Resort & Spa staff and other travellers.
65 questions
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Denver, Colorado
over a year ago

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Questions? Get answers from Presidente Inter-Continental Cozumel Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“not all inclusive but the food and drink quality is well worth it”
 of 5 bubbles martynice4, 20 Feb 2017 | Read review
“Get an upper room facing ocean to see ocean, beach, and postcard worthy sunsets”
 of 5 bubbles cozumelfan, 14 Feb 2017 | Read review
“Room numbers starting in the 2100s”
 of 5 bubbles siriustraveler2016, 21 Jan 2017 | Read review
“Ocean View”
 of 5 bubbles jake20122017, 15 Jan 2017 | Read review
“Ocean view suites are the most private and some have a private jacuzzi.”
  • Zafira Suite pool
  • Zafira Suite living room
 of 5 bubbles Q846JEstephaniew, 12 Jan 2017 | Read review
5 of 5