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09/04/2017 10/04/2017
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    Cozumel Palace

    Av Rafael E Melgar km 15 | Zona Hotelera Sur, Gonzalo Guerrero, Cozumel 77600, Mexico
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    Apr 9 Apr 10
    1 room, 2 adults, 0 children
    SAVE US$279 US$715*US$436*View Deal
    US$715*View Deal
    US$715*View Deal
    Traveller (3568)
    Room & Suite (804)
    Pool & Beach (587)
    Overview

    • Excellent76%
    • Very good16%
    • Average3%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “resort credit” (258 reviews)
    “aqua safari” (201 reviews)
    “chef's dinner” (58 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    4 Star Hotel
    All hotel details
    Offers from Cozumel Palace
    Special Offer: $1500 Resort Credit
    Hotel deals
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    Rooms
    09/04/2017 10/04/2017
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    09/04/2017 10/04/2017
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    Traveller rating
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    All reviews resort credit aqua safari chef's dinner loft suite romantic dinner the concierge level vacation planners pay tax chef massimo italian restaurant outdoor grill hour room service sandy areas spa treatments my pleasure hammock on the balcony dolphin swim couples massage our honeymoon playa del carmen
    Reviewed 1 October 2013

    We have stayed at Cozumel Palace many times and it is always wonderful. We are at Palace now and wondered about the previous " stay somewhere else" review. Are these people at the same resort I am? Everyone here is so welcoming and helpful. The...More

    Helpful?
    Reviewed 1 October 2013

    From the moment I arrived and was handed a piña colada by the pleasant and helpful staff, I had a good feeling about this place. We upgraded to an ocean view and the room was very impressive. Within ten minutes of arriving at our room...More

    Helpful?
    Reviewed 1 October 2013

    i have been visiting Cozumel for 25 years. its all about the diving. love the Palace...beautiful rooms, very kind staff, decent food, and Great Spa. even watched the nightly poolside shows this year. will return

    Helpful?
    Reviewed 30 September 2013

    Service at the Cozumel Palace was excellent. The staff go above and beyond what is expected of them. We felt like family when we were visiting, and nothing we asked was too much for the staff. Special thanks to Manuela Esperanza for taking care of...More

    Helpful?
    Reviewed 29 September 2013

    I'm still here and i wish I could check in elsewhere even home at this point. We've been here 2 night now and no sleep. The walls must be paper thin bc I can here everything! Dishes clanking at 6am, hammering and toilets flushing! I'm...More

    Helpful?
    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Spa
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Business Centre with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Bar/Lounge
    • Hot Tub
    Photos
    Traveller (3568)
    Room & Suite (804)
    Pool & Beach (587)
    Dining (362)
    Nearby
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    Nearby Attractions
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    1,291 reviews
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    Questions & AnswersAsk a question
    Aubrey40
    We are Palace Elite members. If we flying to Cancun, are there palace free transfers to Cozumel Palace? If we stay here do we need to fly into the Cozumel airport? Thank you!
    23 March 2017|
    Answer
    Response from hwy18 | Reviewed this property |
    We flew into Cozumel directly. You can take a ferry ($5 round trip) from Playa de Carmen. The ferries run on the hour.
    1
    Vote
    Aubrey40
    I am semi-handicapped, can't climb a pool ladder. I love snorkeling but need stairs to get in and out with the railing. Does this hotel have anything like this? Also, we normally stay at some Sun Palace because it's adults only. I threw a ton of kids at this resort are not too many? Thanks for any help you can give me.
    23 March 2017|
    Answer Show all 3 answers
    Response from Kristin F | Reviewed this property |
    There are rock stairs with a railing by the snorkeling area. They are wide and mostly underwater so maybe climbing those would be easier? If I remember correctly it was one step down and then you could just sit in the... More
    1
    Vote
    wbn36
    Hi, thanks for your review on tripadvisor. I am looking at this resort vs. Iberostar or sunscape. I will have 15 year old twin girls and this resort seems to have the most to offer. Do you remember the dive schedule and how much credit you could use towards the diving? Any info would be great. We prefer one tank dives over 2 tank dives.
    16 March 2017|
    Answer Show all 2 answers
    Response from hwy18 | Reviewed this property |
    HI, You can email them directly at Aqua Safari. Only morning dives (2 tanks dive trip leaving from the resort at 8:30 am, gets back around 2:00 pm) are covered under the resort credit.
    0
    Votes
    Room Tips
    "All rooms face the ocean"
    Cheeser08, 2 days agoRead review
    "Rooms on higher floors are quiet and have unobstructed views."
    UMNgrad97, 2 days agoRead review
    "Loft suites great fir families"
    Lisa B, 2 days agoRead review
    "Higher rooms havery better views."
    David8197, 5 days agoRead review
    "Avoid 301 thru 305 - very noisy due to A/C machinery"
    hgeep, 14 days agoRead review
    "All rooms are ocean view and can't be beat."
    thefarmingtonhill, 18 days agoRead review
    "room 315 overlooks the pool just saying and I don't believe the top floor had covered balconys"
    rndTexas, 18 days agoRead review
    "All room are great"
    kmcrae4, 23 days agoRead review
    "Many of the rooms on the second floor above the restaurants have compromised views."
    gbrown1234, 26 days agoRead review
    "If you are on the top floor, some rooms have covered balconies, some have uncovered balconies. If you have a..."
    Anklefoot, 28 days agoRead review
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