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Fiesta Americana Cozumel All Inclusive

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Traveller (1423)
Room & Suite (430)
Storyboard
Overview
  • Excellent64%
  • Very good26%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“master suite”(55 reviews)
“fish tacos”(70 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star accommodation
All hotel details
Additional information
Offers from Fiesta Americana Cozumel All Inclusive
Special Offer: Package Deal
Hotel deals
Offers from Fiesta Americana Cozumel All Inclusive
Special Offer: Package Deal
Hotel deals
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,414)
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972 results
Traveller rating
609
256
76
17
14
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609
256
76
17
14
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All reviewsmaster suitefish tacositalian restaurantpeninsula restaurantsemi private poolwater bedsdouble balconyvina del marsushi stationbeach bedsdive housebeach sidefood and beverage managermain barthe grillocean viewbreakfast and lunch
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1 - 5 of 972 reviews
Reviewed 2 days ago

I’ve stayed in many resort hotels. This is a great hotel on the beach with friendly staff and good service. I had many choices to select from regarding food. The beds were pretty good and the air conditioner and hot water were great.

Thank ddcollins12
Reviewed 3 days ago via mobile

Fiesta Americana is about what it is cracked up to be however, the rating of 4.5 stars is not accurate. This should be closer to 3 or 3.5 stars at the most. Pool areas are worn and in need of repair, most of the resort...More

Thank Travis J
Reviewed 4 days ago via mobile

This was a family vacation for my mom's special birthday. From the start it was bad. My husband and I were supposed to have a king size bed. We had 2 queen that we pushed together. The room smelled like mildew.The front staff didnt have...More

2  Thank Maryann A
Response from Walter C, Gerente at Fiesta Americana Cozumel All InclusiveResponded 2 days ago

Thank you very much for taking your time to share with all of us this review. I regret you weren't pleased with your stay, and that the resort didn't live up to your expectations. I was very much concerned by your review and disappointments you...More

Reviewed 1 week ago via mobile

We enjoyed our stay, outside of being hustled and taking advantage of. The resort was clean hospitable and some what accommodating. I personally think if Fiesta would concentrated more on first impressions. Being more fort giving on all your activities, festivities and when restaurants opens...More

Thank Gena R
Response from Walter C, Gerente at Fiesta Americana Cozumel All InclusiveResponded 2 days ago

Please accept my apologies for the unsatisfactory service upon arrival which made the beginning of your stay an unpleasant experience. We have been recognized by almost all our TripAdvisor followers, as one of the hotels with the best staff in Cozumel. I regret that service...More

Reviewed 1 week ago via mobile

This hotel has some good things and some not so good. The food by and large is good but the service is not as good as other hotels in Cozumel. At night you have several restaurants but the service is extremely slow. Also we went...More

1  Thank Petra C
Response from Walter C, Gerente at Fiesta Americana Cozumel All InclusiveResponded 2 days ago

Thank you very much for taking your time to share with all of us this review, your feedback is very important for us and it is my regret that we were not able to meet your expectations, one of our main objectives is provide the...More

View more reviews
About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Free High Speed Internet (WiFi)
Beachfront
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Room Service
Children Activities (Kid / Family Friendly)
Wheelchair Access
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$200 - US$606 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Cozumel
#4 Top resorts Hotel in Cozumel
#5 Luxury Hotel in Cozumel
#5 Spa Hotel in Cozumel
#8 On the Beach Hotel in Cozumel
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$200 - US$606 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Cozumel
#4 Top resorts Hotel in Cozumel
#5 Luxury Hotel in Cozumel
#5 Spa Hotel in Cozumel
#8 On the Beach Hotel in Cozumel
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1423)
Room & Suite (430)
Pool & Beach (356)
Dining (270)
Amenities (24)
Family and Play Areas (16)
Business Centre & Event Rooms (5)
Questions & Answers
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occams-razor
19 August 2018|
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Response from Jeffrey L | Reviewed this property |
FA's water is really clear on sunny days, particularly if the ocean is fairly calm. Since the beach is a bunch of sand sitting on top of coral, there is excellent snorkeling right there! We were very pleased, and really... More
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Room Tips
"We stayed in Master Suite very large with two bathrooms."
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"Be sure you have an upper floor balcony."
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"Be sure to get a private balcony."
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"Pick the other side of this hotel. More like a time share hotel."
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