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El Cozumeleno Beach Resort

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El Cozumeleno Beach Resort
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5,402 Reviews from our TripAdvisor Community

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Showing 4,844: English reviews
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Thornton, Colorado
Reviewed yesterday NEW

If you are looking to relax this is the place to go. It's a small intimate property with Mexican charm, it's perfect to navigate and has zero night life with lights out by 10:30 which we loved.It's kept very clean,the beach is quaint and you can snorkel standing up! It's that clear, that calm, with plenty of fish to see....

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Thank Tina R
Reviewed 3 days ago NEWvia mobile

Stayed the week there, wait staff is incredible however some issues with the resort. No towels in our room for two days after 3 requests, 3 calls to get an iron and was never able to get an ironing board. Hot tub was broke our entire trip and colder than the pool. There are nicer places to stay for around...

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2Thank Anthony Michael G
Victoria, British Columbia
Reviewed 4 days ago NEW

The hotel, the staff, the beach, the food were all terrific! We were a group of seven ladies looking for a safe, relaxing week away in the sun, and we all agreed this was the best vacation ever! Carlos the manager was very responsive to our needs and provided us with accommodation that exceeded our expectations. All of the staff...

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4Thank Damosmalas
United States
Reviewed 4 days ago NEW

As always, the staff was amazing, the views were incredible and the afternoon cocktails were marvellous! We've recommend this place to our friends and family, and will keep doing it! Thank you for another unforgettable stay!

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1Thank MarieG_7878
Reviewed 5 days ago NEW

I have never left the country before, stayed at this resort March 13-20th 2017. We stayed in the newer building, floor 8. It was an incredible view of the ocean. The room was big and clean. Honestly, it was exactly what I expected. Gorgeous views, 1 hour free of snorkeling everyday, friendly staff, clean resort. Octavio & Antonio made our...

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2Thank Shannon N
Sheldon, Iowa
Reviewed 6 days ago NEW

We love the location of the hotel, we wish there was some evening entertainment a few nights a week. We were disappointed in the food this trip. The guacamole was horrible and it seemed like we had the same food every noon and evening.

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Thank schemper
The Villages
Reviewed 1 week ago NEW

Great week at this Resort. Family friendly, but not overrun with kids. No Spring Breakers! Food was good and rooms and grounds were kept clean. If there is one negative, it is their poor Wi-Fi connection. Couldn't post on FB! Would recommend this place to anyone considering a stay in Cozumel.

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Thank sandiw2811
Pella, Iowa, United States
Reviewed 1 week ago NEW

I read lots of reviews before our stay so I was aware of the concerns and perks. The perks - beautiful room views! We were in the "new" tower, floor 9, room 1902. We arrived at 2:00 PM, stood in line to check in 30 minutes, and headed to the lunch buffet since our room wouldn't be ready till 3...

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1Thank GVW_1962
morrisonfamily67
Reviewed 1 week ago

We stayed at El Cozumeleno over March Break, with our teenage daughters. The spot is lovely, the hotel is very nice and the people are awesome. It has been written several times that the food is repetitive....dinners are not great unless you want fajitas every day. We did eat at the Veranda, we didn't find it so great, not worth...

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1Thank morrisonfamily67
Lexington, South Carolina
Reviewed 1 week ago

Really enjoyed my time staying at this resort. Classy resort with nice amenities and excellent service staff. The good was excellent and facilities for food consumption were clean and easy accessible. Would definitely recommend staying here again.

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1Thank Cloverrifle

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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about El Cozumeleno Beach Resort

Address: Playa Santa Pilar Km 4.5, Cozumel 77600, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: RM583 - RM1,501 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — El Cozumeleno Beach Resort 3.5*
Number of rooms: 251
Reservation Options:
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Also Known As:
El Cozumeleno Beach Hotel Cozumel
El Cozumeleno Beach Cozumel
El Cozumeleno Cozumel
Hotel Style:
#11 Top resorts Hotel in Cozumel
#11 Spa Hotel in Cozumel
#14 On the Beach Hotel in Cozumel
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Questions & Answers

Here's what travellers have asked, with answers from El Cozumeleno Beach Resort staff and other travellers.
276 questions
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Questions? Get answers from El Cozumeleno Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was very nice in the South tower,they say it's the new section however we had poor quality shower pressure and the toilet clogged a few times due to the lack of pressure But we had a gorgeous view just breathtaking ”
 of 5 bubbles tinarJ2987EG, 28 Mar 2017 | Read review
“request ocean view, new building (the one with 9 floors)”
 of 5 bubbles 615shannonn, 24 Mar 2017 | Read review
“Ask for a standard ocean-view in the south wing. If you don't mind heights, request a room on the 5th floor or above for the best view. Maids are very attentive.”
 of 5 bubbles sandiw2811, 22 Mar 2017 | Read review
“ocean view great”
 of 5 bubbles segumi1, 19 Mar 2017 | Read review
“We was on the 7th floor and had a awesome view. They did not come to clean the room until around 4 each day so if you are wanting to go back to the room to shower around that time you will have to wait. ”
 of 5 bubbles dylan622, 19 Mar 2017 | Read review
5 of 5