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Casa del Mar Cozumel Hotel & Dive Resort

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Casa del Mar Cozumel Hotel & Dive Resort
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505 Reviews from our TripAdvisor Community

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Showing 450: English reviews
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Phoenix, Arizona
Reviewed yesterday NEWvia mobile

We enjoyed our stay here. We upgraded to the 3rd floor ocean view room which was worth it. The bed was extremely comfortable and maid service was prompt each day. The toiletries in the rooms are organic and plentiful. The walls are a little thin...you can hear everything going on in the hallway but since it's not a party place,...

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Thank lynettek1
Reviewed 5 days ago NEWvia mobile

I've been coming for over four years now. I tell everyone it's a DIVE hotel, if you want a huge resort go somewhere else; you become part of the family instantly. We were here for Carnival and it was awesome, they brought in beautiful dancers at the pool area to get the festivities started our right. We dive with Cozumel...

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1Thank Shannel A
Chicago, Illinois
Reviewed 1 week ago

I had room 317, which has a king size bed. The room is at the end of a corridor and smaller than the other rooms on the floor, along with a smaller balcony. But it is fine for one person There is an obstructed view of the ocean. Bathroom is small, and not well designed. The safety deposit box has...

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Thank Esther P
Denver, Colorado
Reviewed 1 week ago

My boyfriend and I stayed at Casa del Mar for 4 days while on a scuba diving trip. The hotel has lots of charm with an authentic Mexico style to the rooms. We had an ocean view room with a nice patio that was very helpful to layout diving equipment to dry. The hotel restaurant is outdoor with a large...

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Thank Becca K
Nebraska
Reviewed 1 week ago

We stayed here before back in 2009 and decided for our 1 night , 2 day trip here from Tulum that we would try this place again and we were not disappointed. The rooms are a little outdated but they are working on them. Also they keep all of the outside area gorgous. King size bed, ocean view $89 The...

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1Thank COZYMELMIKE
Reviewed 3 weeks ago via mobile

Casa del Mar is absolutely beautiful. Took our sons with their girlfriends and some friends of ours. I didn't realize when we booked but we got in on Carnival and Fat Tuesday. Gorgeous costumes and floats. Parades three nights. Easy to get around, beaches are fabulous and the locals are all very friendly and accommodating.Cozumel is a very safe place...

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Thank Colleen S
Manton, Michigan
Reviewed 3 weeks ago

While the have a limited beach. It does offer easy access to shore and boat diving. Cozumel Marine World is a short walk across the bridge. You can store your dive gear in lockers right on the pier. Bring your own lock or buy one for $5.00 at the dive boutique. Snorkel or dive right from the pier. Small reef...

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Thank jsems00
Boise, Idaho
Reviewed 4 weeks ago via mobile

I rarely offer a negative review. This was the only downside to my wife's and my anniversary. We booked three nights through Expedia to finish our anniversary trip and as soon as we pulled up I knew I made a wrong choice. No smiles or welcomes , our first room was bad we asked for a upgrade , the upgraded...

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2Thank Teamseip
Reviewed 4 weeks ago via mobile

We had a great time at Casa Del Mar. We stayed for a week and loved the proximity to everything. The resort reminds me of the places I stayed with my parents 20 years ago. Yes, there are fancier places, but this still feels like you are in Mexico. We snorkeled right from the beach and the kids loved the...

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Thank Thomas M
Reviewed 12 February 2017 via mobile

This hotel is really a "last resort" type place that you go to if nothing else is available. Everything is antiquated. I doubt this place has spent any money on upgrades or renovations in the last 5 years. Linen and bedding are more than 3 years old at least. Air conditioner is working fine but noisy. Bathrooms are also in...

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1Thank meghan z
Reservations N, Director de Relaciones con Clientes at Casa del Mar Cozumel Hotel & Dive Resort, responded to this review

Dear meghan z, First of all thank you for your time for sharing your review through TripAdvisor community. We are very sorry that we haven't met your expectations according with our rooms, restaurant and staff services. Answering your comments, sincerely we have invested money. We have room categories where we have been updating such as: furniture, bedding, electrical appliance, amenities...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Room Service
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Hotel Casa del Mar Cozumel is a charming Mexican hideaway facing the magnificent Caribbean Sea. Situated across the main boulevard with 98 comfortable rooms and eight recently restored Deluxe Cabanas, the property is surrounded by beautiful and exotic garden area with a Mexican town feeling. Casa del Mar Cozumel is located two and a half miles south of downtown, less than five minutes away from the famous "Paraiso" reef. Our hotel is ideal for vacation, business, honeymooners and divers. ... more   less 

Additional Information about Casa del Mar Cozumel Hotel & Dive Resort

Address: Carretera Chankanaab Sur Km. 4 | Costera Sur, Cozumel 77600, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: RM275 - RM674 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Casa del Mar Cozumel Hotel & Dive Resort 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Casa Del Mar Hotel Cozumel
Casa Del Mar Cozumel
Casa Del Mar Resort Cozumel
Hotel Style:
#14 Top resorts Hotel in Cozumel
#17 On the Beach Hotel in Cozumel
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Questions & Answers

Here's what travellers have asked, with answers from Casa del Mar Cozumel Hotel & Dive Resort staff and other travellers.
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Questions? Get answers from Casa del Mar Cozumel Hotel & Dive Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an unobstructed view of the ocean”
 of 5 bubbles Pinky Parker, 15 Mar 2017 | Read review
“we stayed in room 324 and loved the view”
 of 5 bubbles COZYMELMIKE, 10 Mar 2017 | Read review
“Request an ocean view on the 3rd floor.”
 of 5 bubbles jsems00, 26 Feb 2017 | Read review
“Inside rooms offer more quiet than those facing the street, as I overheard they were noisy on the weekend.”
  • Beautiful grounds
  • Spacious and comfortable
  • One of the daily 'animals'
  • view of the street from the bridge which is accessed from the hotel property
 of 5 bubbles lawrences707, 4 Jan 2017 | Read review
“Superior Rooms have lovely views.”
 of 5 bubbles JeromeSherry, 20 Nov 2016 | Read review
5 of 5