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Casa del Mar Cozumel Hotel & Dive Resort

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481 Reviews from our TripAdvisor Community

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Showing 433: English reviews
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 November 2013

We've stayed at Casa Del Mar 10 years in a row with the Delta Dive Club! When we arrive they always say "welcome home" and that's exactly how we feel. The service is top notch. There's nothing the staff won't do for us. Food is good, drinks are excellent and the fun is never ending!

Helpful?
1 Thank Cindy C
VENTAS C, Guest Relations Manager at Casa del Mar Cozumel Hotel & Dive Resort, responded to this review

Dear Guest, Behalf all our staff in Casa del Mar, Cozumel we want to thank your for sharing your comments about taking a time to send us your review about our property, services and about your experience. We are happy to know that you have enjoy each visit in Casa del Mar, thank you for your confidence. We will be... More 

Ontario, Canada
Level Contributor
84 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed 30 October 2013

so this trip i decided to stay at casa del mar. i was diving with del mar aquatics so it is the perfect location as it is right across the street. the staff were all very friendly and helpful. the rooms were simple and basic but kept very very clean. i even got to enjoy a hot shower each day.... More 

Helpful?
4 Thank rick00001967
VENTAS C, Guest Relations Manager at Casa del Mar Cozumel Hotel & Dive Resort, responded to this review

Dear Guest, Thank you so much for sharing your comments through TripAdvisor. We appreciate your kind review of our property according with our services and facilities. We are happy to know that you enjoyed your stay at Hotel Casa del Mar, Cozumel, your second home. We will look forward to seeing you again in the future. Have a wonderful day.... More 

Tempe, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 October 2013

Great place for divers. The all-inclusive American Plan is the best deal around. Facilities are older but clean and roomy. Besides all that, the staff make every effort to give guests a pleasant experience. They are not only friendly, but over your stay the restaurant staff learn your preferences and enjoy serving you.

Helpful?
1 Thank DivinHappy
VENTAS C, Guest Relations Manager at Casa del Mar Cozumel Hotel & Dive Resort, responded to this review

Dear Guest, Thank you for sharing your comment through TripAdvisor. We are glad to know that you enjoyed your vacations in Casa del Mar. Opinions as yours are very much appreciated. I would like invite you also to keep in touch with us through Facebook – Casa Del Mar Cozumel We hope to see you again in a near future.... More 

Cheriton,VA
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 29 September 2013

Very friendly and safe. Food good, could use more variety. Excellent value overall. Easy transfer to town or airport. Will stay there again next August 2014. Not just a dive resort, can be enjoyed by all.

Helpful?
1 Thank colsie21
VENTAS C, Guest Relations Manager at Casa del Mar Cozumel Hotel & Dive Resort, responded to this review

Dear Guest, Thank you for your valuable time for sharing your comments through TripAdvisor. It's for us a pleasure to have you at Casa del Mar during each vacations to Cozumel and all our staff are happy to be to your service in your stay. We appreciate your confidence and your friendship We will be happy to see you in... More 

riverside
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 16 September 2013

What can I say. We arrived and from the start the staff did everything within their power to accommodate us. Our arranged room was not ready so they upgraded us to a room with an outstanding view of the facility, i.e. pool, pool bar, Jacuzzi, restaurant, bridge to the dive shop and lastly, but not least, an absolutely stunning view... More 

Helpful?
1 Thank Theodore T
VENTAS C, Guest Relations Manager at Casa del Mar Cozumel Hotel & Dive Resort, responded to this review

Dear Theodore, First of all we would like to thank you for the time for sharing your wonderful experience at Hotel Casa del Mar, Cozumel. We appreciate so much each comment provided about the property, Restaurant, all services and dives; above all we are glad that you have enjoyed all your vacations and dives. Thank you because listening to our... More 

Bologna, Italy
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 12 September 2013

This is how I feel every time I go to Casa del Mar. First of all the food, just great !! And the service too, friendly staff always smiling to old and new customer. The rooms are "old" but well maintained in their typical mexican style. I cannot rate Del Mar Aquatics though, I can only say that they use... More 

Helpful?
1 Thank Giuseppe C
VENTAS C, Guest Relations Manager at Casa del Mar Cozumel Hotel & Dive Resort, responded to this review

Dear guest, We would like to thank you first for your preference and thank you sharing your comments through TripAdvisor community. We are very happy that you are part of our family and that you have enjoyed your stay with us. We will look forward to seeing you again when you visit Cozumel and hope your stay will be even... More 

Karlsruhe, Germany
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 September 2013

This is the hotel, where you want to go when you want to dive, discover the marina and have a good time. The rooms are good, a little bit dark in the bathroom (small) but they are neat and evertyhing you need. I loved the food, especially the fish. The service is good, and it is mostly clean. Wifi works... More 

Helpful?
2 Thank biking-hiking
VENTAS C, Guest Relations Manager at Casa del Mar Cozumel Hotel & Dive Resort, responded to this review

Dear Guest, We would like to thank you for your time for sharing your experience at Hotel Casa del Mar through TripAdvisor. We appreciate your comments about the rooms, Restaurant and all service provided. About the internet you are right because it is free at the lobby area, and also we have this service available in the rooms with extra... More 

Houston, Texas
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 7 September 2013

My wife and I have stayed at Casa Del Mar many times over the years.This August it was again with the United dive club.It was a great trip with over 60 people attending,most of which were divers. The same staff has always been there and they make feel as if it is your hotel. I had not been there for... More 

Helpful?
2 Thank mark c
VENTAS C, Guest Relations Manager at Casa del Mar Cozumel Hotel & Dive Resort, responded to this review

Dear Mark, First of all, We would like to thank you for taking your time for sharing your comments and your great experience at Hotel Casa del Mar through TripAdvisor. We are glad that you have returned at your home and we was very happy to be to your service again. We value every single guest and we like that... More 

Fort Worth, Texas
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 6 September 2013

I have stayed at Casa Del Mar off and on for the past 15 years or longer. I have stayed at many of the other resorts and always come back to Casa Del Mar. For the most part some of the staff has been there as long as 25 years which tells you something for the way the hotel treats... More 

Helpful?
2 Thank Dsemrick
VENTAS C, Guest Relations Manager at Casa del Mar Cozumel Hotel & Dive Resort, responded to this review

Dear Guest, Thank you so much for sharing your expierence through TripAdvisor. We are glad to know that always you enjoy your vacations at Hotel Casa del Mar and you diving in Cozumel. You are part of our famility and we hope to be at you service for more years. Thank you for your friendship and your confidence. We invite... More 

Anchorage, Alaska
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 1 September 2013

This was my second time staying here with a dive group. It is great for dive groups for the proximity to boat dock. There is a dive locker at dock to store dive gear or you can also hang it to dry on your hotel room balcony. I thought food was perfectly fine. Breakfast was a buffet on our August... More 

Helpful?
1 Thank LilAlvy
VENTAS C, Guest Relations Manager at Casa del Mar Cozumel Hotel & Dive Resort, responded to this review

Dear Guest, Thank you so much for sharing your review trough TripAdvisor. We are glad to have received you at Hotel Casa del Mar and we are happy to know that you enjoyed your diving, the food, relaxing time on the pool and the service from our staff... We will be happy to receive you back very soon. We invite... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Hotel Casa del Mar Cozumel is a charming Mexican hideaway facing the magnificent Caribbean Sea. Situated across the main boulevard with 98 comfortable rooms and eight recently restored Deluxe Cabanas, the property is surrounded by beautiful and exotic garden area with a Mexican town feeling. Casa del Mar Cozumel is located two and a half miles south of downtown, less than five minutes away from the famous "Paraiso" reef. Our hotel is ideal for vacation, business, honeymooners and divers. ... more   less 

Additional Information about Casa del Mar Cozumel Hotel & Dive Resort

Address: Carretera Chankanaab Sur Km. 4 | Costera Sur, Cozumel 77600, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: RM333 - RM605 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Casa del Mar Cozumel Hotel & Dive Resort 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Casa Del Mar Hotel Cozumel
Casa Del Mar Cozumel
Casa Del Mar Resort Cozumel
Hotel Style:
#14 Top resorts Hotel in Cozumel
#16 On the Beach Hotel in Cozumel
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Questions & Answers

Here's what travellers have asked, with answers from Casa del Mar Cozumel Hotel & Dive Resort staff and other travellers.
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Clio, Michigan
Brillion, Wisconsin
4 months ago

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Questions? Get answers from Casa del Mar Cozumel Hotel & Dive Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Superior Rooms have lovely views.”
 of 5 bubbles moreinfoplease, 20 Nov 2016 | Read review
“The bungalows are very spacious!”
 of 5 bubbles SkiPro22, 3 Oct 2016 | Read review
“Rooms on the far corners overlooking the pool area and water.”
 of 5 bubbles 163jeannab, 21 Sep 2016 | Read review
“If you like to sleep late on vacation, I suggest a cabana. They are quieter.”
 of 5 bubbles sheiladnyc, 14 Sep 2016 | Read review
“Wifi in lobby not the greatest. Better to get international plan.”
 of 5 bubbles gregdLA, 25 Aug 2016 | Read review
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