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Coral Princess Hotel & Dive Resort

Carretera Costera Norte Km 2.5 North Hotel Zone, Cozumel 77600 Mexico
Traveller (860)
Pool & Beach (260)
Room & Suite (198)

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About

#20 of 54 hotels in Cozumel
Location
Cleanliness
Service
Value
Oceanfront resort located on the North side of Cozumel Island, just 10 minutes away from downtown. Hosting 140 bright and spacious rooms with wonderful landscapes, outlooking the beautiful Caribbean Sea or the exotic jungle. As we stand on top of coral reef formations, snorkeling and diving experiences are just one jump away. Introducing the new restaurant Amaryllis Chef's Choices Resto with a beautiful oceanfront setting, and a terrace with stunning views of the Caribbean Sea is open from 8 am to 4 pm, offering a wide variety of Mexican and international dishes, all made with fresh, high-quality ingredients. Raúl and his team will alleviate all the tensions with their magical body therapies at Spa Coral. Our commitment to the community and the Planet makes us follow positive environmental practices and promote conservancy programs to reduce human impact. We follow very strict protocols about Covid-19 following CDC's and WTTC's guidelines.
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Property amenities
Parking
Wifi
Infinity pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Diving
Taxi service
Pool / beach towels
Restaurant
Breakfast available
Outdoor dining area
Wine / champagne
Poolside bar
Water sport equipment rentals
Billiards
Karaoke
Business Centre with Internet Access
Conference facilities
Meeting rooms
Spa
Body wrap
Couples massage
Foot massage
Full body massage
Manicure
Massage
Neck massage
Pedicure
24-hour security
Baggage storage
Currency exchange
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
First aid kit
Express check-in / check-out
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Private balcony
Room service
Safe
Separate dining area
Separate living room
Telephone
Bottled water
Private bathrooms
Tile / marble floor
Stovetop
Kitchenware
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Value
Bay View
Languages Spoken
English, Spanish

Location

Carretera Costera Norte Km 2.5 North Hotel Zone, Cozumel 77600 Mexico
Name/address in local language
Coral Princess Hotel & Dive Resort
1,358Review67Q+A100Room tips
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Natasha J wrote a review Feb 2024
Vancouver, Canada26 contributions3 helpful votes
Basic hotel with great food? Best views and great staff. No swimming beach but still beautiful. Nice swim up bar. Good size pool. We stayed 8 nights. Good value for money Would stay here again. Staff were very helpful and knowledgeable. Great stay
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Nathalie N wrote a review Aug 2023
Chesapeake, Virginia442 contributions90 helpful votes
Very basic hotel. The nicest thing about the hotel is the pool. The rooms, very basic (which was fine for us since we don’t need anything fancy), but it had no refrigerator so we needed to ask for one. You have to turn AC off every time you leave the room so when you get back the room is just HOT. My biggest pet peeve was that hotel breakfast didn’t start until 0800. As a dive resort and we, as divers, you don’t want to eat right before diving and we actually didn’t book our dives with the hotel dive shop so we needed to leave even earlier and missed breakfast every morning except on our non dive days. And then, the “free” continental breakfast is a small fruit plate and some dry bread and a tea or coffee. That’s it. Everything else you need to pay for. Very dissatisfied with that. I have traveled the world and never have I been given dry bread as my only free option for breakfast. The scuba shop in the hotel was not very communicative when I tried to reach out ahead of time and had several questions and were more expensive than many others, so I decided to go with another dive shop. Overall, pool was nice, but I would not return nor recommend. Plus this is a $6 taxi drive one way to down town. Or a 45min walk to the center. Was not impressed.
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Date of stay: August 2023Trip type: Travelled with friends
Room Tip: Parking avail right outside, has scuba Pepe dive shop in hotel (too pricey in my opinion), nice...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Coral Princess, Guest Services / Front Office at Coral Princess Hotel & Dive Resort
Responded 31 Aug 2023
Thank you for taking the time to provide your feedback regarding your recent stay at our hotel. Your feedback about the breakfast starting late for divers is duly noted. We understand the importance of providing a convenient and satisfying dining experience for all our guests, including those with specific schedules like divers. We will certainly take this into consideration as we review our breakfast offerings and timing. Kind regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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tucson2403 wrote a review Jun 2023
Tucson, Arizona177 contributions79 helpful votes
The staff here is outstanding. They are all very friendly, hard-working people. Unfortunately, the bad outweighs the good. We have been coming to this hotel since 2006 and always had a wonderful stay, so we were shocked at the lack of services and the overall condition of the hotel. The restaurant closes at 5:00 pm, so you have to go elsewhere for dinner. A very limited menu, food was good, but not really worth the inflated prices. We paid extra for our room to have breakfast included. Considering the extra amount we paid, we thought it would be a full cooked breakfast, but it was only a fruit plate and some bread. Nowhere did it state on the website that it would only be this small breakfast. If it had, we never would have paid the extra amount. The pool bar also closes at 5:00 pm and the karaoke bar never opened during the entire week, so no place to get a drink after 5. The spa was not open. The entire hotel is in dire need of updating, rooms are tired, beds are hard. The elevator kept getting stuck. I don't understand why it went so downhill so fast. I am very sad to say that we will not be coming back unless reviews reflect that it has greatly improved. We will be looking for a different place to stay on future visits.
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Don't pay the extra room rate for inclusive breakfast. It is only fruit and some bread. Not worth...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Coral Princess, Guest Services / Front Office at Coral Princess Hotel & Dive Resort
Responded 31 Aug 2023
Hi there! Thank you for sharing your feedback regarding your recent stay at our hotel. We deeply apologize for the disappointing experience you encountered with the lack of services and the overall condition of the property. This is certainly not the standard we aim to uphold, and we take your comments seriously. We're committed to continuously improving our services and facilities, and your comments will be used constructively to address the issues you've raised. We value your comments and hope you'll consider giving us another opportunity in the future to provide you with a much more positive and enjoyable experience. Please feel free to contact our customer service team directly if you'd like to discuss your concerns further. Thank you once again for bringing these matters to our attention. Kind regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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bradwest2006 wrote a review May 2023
Cabot, Arkansas211 contributions43 helpful votes
After 27 trips here in 24 years I wish I could say this place was surviving. What once was award winning acclaimed destination is one step above trailer park in my opinion. Every year it loses more and more. No room service. No food or drink past 5:00 pm. The furniture in the rooms are the same since 1999 when I started going. No longer selling timeshare memberships. No longer affiliated with timeshare trading organizations. The service staff is average at best. K8 sports bar hasn’t been open in last 3 years. No more weekly outdoor barbecues with live bands. The on-site dive shop Pepe’s scuba is the only plus to this place.
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Date of stay: May 2023Trip type: Travelled as a couple
Room Tip: If you are looking for motel 6 with Hilton golden price tag this is your place.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
4 Helpful votes
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Jeffery A wrote a review May 2023
6 contributions1 helpful vote
The staff at Coral Princess are the best! The snorkeling right off the boat dock is fantastic. We saw so many fishes including eels, rays, puffers, starfish, and more sargent majors than you can imagine.
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Date of stay: December 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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ssdchas wrote a review Apr 2023
Northern Illinois64 contributions49 helpful votes
Just went back to Coral Princess. Back in 2010 we were pretty dis-enchanted but we went back in 2011 and things seemed to be better, so we thought well of going there again this year. But... it's obvious they are losing interest. Now, the restaurant no longer has a breakfast buffet, and in fact it closes daily at 4:30 (no more dinner or evening snacks/cocktails) so if you want anything to eat after then you have to leave the property, and there's not a lot nearby. No more BBQ's, no more live music, no more Sexy Coffee drinks. Their most northerly bar which used to serve drinks to divers returning from their daily trips, has been smartly remodeled... but it is closed every day and not staffed. Same for the inside bar which they remodeled to showcase a nice pool table, but it's closed so you can't use that either. The only place to get a cocktail is the pool bar, which only has very uncomfortable concrete post seats... so you don't want to sit there long. No more Happy Hours, either. The little gift shop has posted hours of operation, but they are not accurate - it's hit or miss as to if someone will be there. Can't get beach towels until 11 a.m. The treadmill was out of service. No more massage tables by the ocean. There is no more vacation club: we were told they sold as many memberships as were available. Looks like they put on a good show until they sold all their memberships then decided to cut back on EVERYTHING. Many of the long-time employees have left. No concierge any more to help with excursions or rental cars. No welcome drink when you arrive. They used to have a cool logo with dolphins painted in aqua on the south side of the hotel, but they have painted the whole south side black (?) and you don't see the logo anywhere. Tried to exchange U.S. dollars to pesos one morning so we could grab a taxi to go to breakfast but was told we had to wait because they could not do currency exchange in the morning. And now they blanket charge their guests for maid service everyday whether you use it or not. They did not tell us of any of this when we reserved. The front sign says "Golf and Dive Resort", but they didn't promote either of those to us and we didn't see any printed info referring to either one. Can't use Covid for an excuse because other hotels in the area are staffing all their bars and keeping them and their restaurants open. It's a shame: they used to have so much going for them... and we stayed there many times over the years, but now it's basically just a hotel with a pool, and little else... time to move on.
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Date of stay: April 2023
Value
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Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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william C wrote a review Mar 2023
Crestview, Florida24 contributions11 helpful votes
First off, I would just want to say that the staff at this hotel are top notch. From the front desk to the bellboy to the pool bar waiters to the housekeepers, 100% the best and really the reason we love coming to Mexico. That being said, this is a hotel on the decline. Nothing really against them - just is what it is. The hotel was very clean, the pool and beach area were nice, and the snorkeling area was great. But it's just old. The average patron has probably been going there year after year for a decade. Our kitchen was sparsely stocked - 2 pots and not even 1 pan to cook with. The restaurant closes at 4 PM so no food available for dinner and the pool bar closes at 6 PM so no booze after that. Pretty much an over 50 vibe of smokers and drinkers. Bet this place was awesome back in the day, but won't be a repeat stay for us.
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Date of stay: March 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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campo84748 wrote a review Mar 2023
New York City, New York589 contributions292 helpful votes
Very disappointing. Ocean view room old outdated no fridge. Old dingy pillows. Poor excuses and No to everything. Place used to be good. Hotel will nickel and dime you to death. I would avoid and stay elsewhere. They even charged for coffee in the room . Smesh
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Date of stay: March 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Marsha M wrote a review Feb 2023
Dallas, Texas2 contributions1 helpful vote
Emilio is the absolute best waiter at Coral Princess!! He is so kind and attentive. Every time we needed anything he made it happen. Emilio made an extra effort to provide our group special attention. We loved having him wait on us. He’s just the best!
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Date of stay: February 2023
Value
Location
Service
Trip type: Travelled with friends
Room Tip: Just perfect!!!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Dave B wrote a review Feb 2023
St. George, Utah3 contributions4 helpful votes
+1
Good value, nice location, dated improvements. I'll itemize things down below, based on prior comments I've read, and what we experienced. We stayed in a 1-bedroom King Suite ocean view. 1. As almost everyone else reports, the staff is very friendly and helpful. Remember that you're on vacation, most of us from a different country. Things are not exactly like where you've come from. If you're polite in your requests, you'll get polite responses. 2. Damaged pool tiles have been repaired, pool is in great shape and re-opened Jan 30. The building is dated and in need of exterior paint, but again, it's still a great value. 3. Restaurant is open until 4pm, outdoor bar until 5:30-6pm depending on how many people are outside. We actually liked not having a loud outdoor bar open til late, It's much nicer chillin on your balcony with the ocean sounds. There are so many good places to eat around town, grab a taxi or a scooter and check them out. 4. We watched some good Youtube videos before we went that reviewed restaurants around town. That helped out big time. I highly recommend Casa Mission, and Diego's Tacos. Others that were very good are Casa Cuzimil (sports bar with great food), La Mission, and a little place called Acapulco City that is located within the Gastropark on 15A Avenida Sur. Ones we missed were Mr Taco and El Billy BBQ on Ave 65. 5. If you have more than one A/C unit in your room/suite and there's only one remote, it works for both. Hold it near the unit, it will control it. Saw a previous review where they had air blowing on them all night in bed. That happened to us the first night, but tried the remote from the kitchen on a whim, it worked. 6. I had no billing issues. You're in Mexico, they report Pesos, there are a ton of conversion apps. All your receipts are in Pesos and the signed originals are given to you at check-out. They billed me for what I signed for. 7. Resort fee of $13/day is collected at check-in. It covers the cost of fresh pool towels, and daily maintenance around the pool, deck, and resort. Everything is kept up nicely. 8. Half of the guests are timeshare owners who have been coming there for 20-30 years. Many know each other and have been friends for years. Make friends with one or two and you'll have 15 or 20 new friends. 9. Very few children, it's more of an older crowd 40 and up. 10. Bottled water in room is not free. We left a small tip for housekeeping everyday and had a bottle in kitchen, one in bathroom, and coffee and filters everyday. You should tip housekeeping anyway, this way you'll get water also. 11. If you have a room without a kitchen, it is most likely on the jungle side, non ocean view. You'll want coffee from the restaurant, the coffee maker is small, and there's little sugar and dry creamer. If you have a kitchen, go shopping at Mega or one of the other super markets and stock your food. Mega has everything, literally. 12. Hot water on the higher floors takes forever to reach you. Be patient, it will come. lol. Turn it on and do something else for a few minutes until it's hot. 13. We asked the check-in person if she could find us a scooter. She called someone up and got a scooter for about $28 for 24 hours. Cheaper than most around town and they brought it to us and picked it up. We drove the perimeter road around the island. Stopped at Rasta Bar and Coconuts. Totally worth the trip. 14. Pack ponchos, they take up little room and you may need them. We did. 15. Gym looked clean, saw someone working out one day. Old equipment. I'm on vacation, did not workout. 16. Pepe Scuba onsite is very convenient. They also sell hats and shirts. 17. Additional gift shop on lower level, prices are so so. 18. We stayed away from the port area, it's by far the most expensive, but you have to get the Marquesitas and churros there. Bottom line, it's not the nicest building, but the location and staff are great. Very good value. Remember that you're on vacation, take it slow, be nice, have a good time.
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Date of stay: January 2023
Value
Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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PRICE RANGE
RM 632 - RM 934 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
coral princess hotel cozumel, coral princess hotel and resort
LOCATION
MexicoYucatan PeninsulaQuintana RooCozumel
NUMBER OF ROOMS
140
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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CORAL PRINCESS HOTEL & DIVE RESORT: UPDATED 2024 Reviews, Price Comparison and 1,186 Photos (Cozumel, Mexico) - Tripadvisor

Frequently Asked Questions about Coral Princess Hotel & Dive Resort
Which popular attractions are close to Coral Princess Hotel & Dive Resort?
Nearby attractions include Cozumel Bar Hop (4.3 km), Milano Diamond Gallery (2.8 km), and Havana Bob's Cuban Cigars (2.6 km).
What are some of the property amenities at Coral Princess Hotel & Dive Resort?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Coral Princess Hotel & Dive Resort?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Coral Princess Hotel & Dive Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Coral Princess Hotel & Dive Resort?
Yes, parking is available to guests.
What are some restaurants close to Coral Princess Hotel & Dive Resort?
Conveniently located restaurants include Ix Kool, Three Amigos, and Jimmy Buffett's Margaritaville.
Are there opportunities to exercise at Coral Princess Hotel & Dive Resort?
Yes, guests have access to a fitness centre and an infinity pool during their stay.
Does Coral Princess Hotel & Dive Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Coral Princess Hotel & Dive Resort?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Coral Princess Hotel & Dive Resort?
Many travellers enjoy visiting San Gervasio Mayan Archaeological Site (3.6 km).
Does Coral Princess Hotel & Dive Resort have any great views?
Yes, guests often enjoy the city view available here.