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Playa Azul Golf, Scuba, Spa

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575 Reviews from our TripAdvisor Community

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There are newer reviews for Playa Azul Golf, Scuba, Spa
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Showing 543: English reviews
Dallas, Texas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 August 2016 via mobile

I almost don't want to review them because I don't want to share! lol! But I must! My husband and I, though legally married for 13 years, never had an actual ceremony. We decided to go for it and started looking for places in Cozumel. After tons and tons of research we decided on Playa Azul. We could not have... More 

Helpful?
2 Thank thekimfamily4
Ana D, Guest Relations Manager at Playa Azul Golf, Scuba, Spa, responded to this review

Hola from Playa Azul Hotel Cozumel Reading your review let us know that we have to keep doing our best so you will remember your wedding as a memorable and special trip. Thank you very much and hope to see you next year and celebrate your 1st anniversary!! Kind regards Ana More 

Magnolia, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 August 2016

We have been coming there for 7 maybe 8 years, we always upgrade to a suite for $40 more per night when we get there. We have never stayed in a regular room. We got there, and the front desk guy told us it would cost $125/ night to upgrade to our usual suite. He also told our friends it... More 

Helpful?
2 Thank lovecozumel2016
Ana D, Guest Relations Manager at Playa Azul Golf, Scuba, Spa, responded to this review

Hola from Playa Azul Hotel I am sorry that you had a bad experience with front desk person and the upgrade issue. We have several categories and the upgrade is always $45 usd + tax. Our categories rooms are: Ocean view room Ocean VIEW family suites and Ocean view junior suite Ocean FRONT family suite and Ocean FRONT Jacuzzi suite... More 

Boulder, Colorado
Level Contributor
223 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
Reviewed 1 August 2016

Stayed here with a group of friends - and my 5 year old. Service was exceptional and really made this place. We will definitely be back. Rooms are great, food was good and cocktails amazing. Definitely worth a visit if you are in Cozumel.

Helpful?
Thank lmlmlm
Ana D, Guest Relations Manager at Playa Azul Golf, Scuba, Spa, responded to this review

Thank you!!! It is a pleasure to read comment like yours and your recommendations. We hope to see you very soon again and let us pamper you as you deserve. Kind regards Ana More 

Texas
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 August 2016 via mobile

I've been visiting this place for years. But this year I went somewhere else and I went there and asked if we could just snorkel hang on the beach and eat and have drinks at the bar there were seven of us but the man at the desk said no. We were pretty upset because we have been loyal patrons... More 

Helpful?
Thank A B
Ana D, Guest Relations Manager at Playa Azul Golf, Scuba, Spa, responded to this review

Hola from Playa Azul Hotel I cannot send my email in this response but do you have a chance to visit our webpage and contact me via email, we want to know your story, who didn't let you enter and some other details. Thank you very much. Best regards Ana More 

Pineville, Louisiana
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 July 2016 via mobile

Everyone there went above and beyond to meet our needs. Very laid back, peaceful setting. We did the all inclusive and it was fabulous. The food was so good. Really liked the Cajun Chicken Burger. Huge portions too. The shower was huge and clean. Comfy king sized bed. TV was tiny but we didn't even watch it. Really felt like... More 

Helpful?
Thank Theresa B
Ana D, Guest Relations Manager at Playa Azul Golf, Scuba, Spa, responded to this review

Hola from Playa Azul Thank you very much much for your nice comment. It is a pleasure to read that you enjoyed the All Inclusive plan, the food, the room, the pool and the chairs in the beach. We hope to see you very soon! Kind regards Ana More 

Hammel, Denmark
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 July 2016 via mobile

This place is a bit old and could need an update. However it's clean, the beac, the water and the pool and surroundings are beautiful and the personnel are very nice and helpful. The water is beautiful and very clear. Not much to see though if you are used to go snorkelling in the Caribbean. All over a very nice... More 

Helpful?
Thank Mikkel S
Ana D, Guest Relations Manager at Playa Azul Golf, Scuba, Spa, responded to this review

Greetings from Playa Azul! Thank you very much for your comment and your suggestions. Our ocean view rooms interior renovation has begun, with the expected completion date of December, 2017. It will be a pleasure to host you again in the new rooms. Best regards Ana More 

Twin Cities,, Minnesota, United States
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 25 June 2016

Staff were truly incredible. They were extremely helpful and attentive. Lots of smiles and authentic greetings. The rooms were middle of the road but we knew this going in having read other reviews. As many other reviewers mentioned, the rooms are bit dated but very, very clean. Housekeeping staff does a great job every day. The hotel itself sits on... More 

Helpful?
1 Thank Scott P
Ana D, Guest Relations Manager at Playa Azul Golf, Scuba, Spa, responded to this review

Hello from Playa Azul Cozumel!! Thank you very much for your nice nice comments and suggestions for future guests. This will help to be aware of this people at the airport. We hope to see you very soon. And yes the suites are really great!! Best regards Ana More 

Gulf Breeze, Florida
Level Contributor
39 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 14 June 2016

we have been staying at playa several time for 3 to 4 weeks at the time for several years the staff was very friendly and helpful we made several life time friends from the staff I would not say the same for the management one time we made a long term reservation for 5 weeks when we got to the... More 

Helpful?
1 Thank annaisa1
Ana D, Guest Relations Manager at Playa Azul Golf, Scuba, Spa, responded to this review

Greetings from Playa Azul I just checked that you stayed on July 2015 and I am very sorry to read that you had this bad experience. We hope to see you again Best regards Ana More 

Harrisburg, Pennsylvania
2 reviews
Reviewed 20 May 2016

Playa Azul is a peaceful oasis that seems far removed from the hustle and bustle of the "port" area of Cozumel. Every room has a beautiful view of the gorgeous ocean. The staff is very friendly and helpful, the food is really quite good (we had breakfast included in our plan), and the property itself just has a lovely, "relaxed"... More 

Helpful?
Thank Kiley2801
Ana D, Guest Relations Manager at Playa Azul Golf, Scuba, Spa, responded to this review

Hola from Playa Azul Hotel!! Thank you very much for your nice comments; it is a pleasure to know that you had a great journey and that you loved the relaxing time. I want you to know that we are in the updating process of the ocean view rooms, we are improving the bathrooms and rooms. Hopefully they will be... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Babysitting

Additional Information about Playa Azul Golf, Scuba, Spa

Address: Carretera a San Juan Km 4 | Zona Hotelera Norte, Cozumel 77600, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: RM826 - RM1,559 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Playa Azul Golf, Scuba, Spa 3*
Number of rooms: 50
Reservation Options:
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Also Known As:
Playa Azul Golf, Scuba Hotel Cozumel
Playa Azul Hotel Scuba
Playa Azul Resort Scuba
Playa Azul Cozumel
Hotel Style:
#4 On the Beach Hotel in Cozumel
#4 Spa Hotel in Cozumel
#4 Top resorts Hotel in Cozumel
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Questions & Answers

Here's what travellers have asked, with answers from Playa Azul Golf, Scuba, Spa staff and other travellers.
52 questions
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Midland, Texas

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Questions? Get answers from Playa Azul Golf, Scuba, Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want a king bed make sure you book one. The rooms that say they have both are mostly two doubles, the king is not guaranteed.”
 of 5 bubbles G751NSjuliew, 7 Sep 2016 | Read review
“Not a 5 on service because of CHECK IN.”
 of 5 bubbles lovecozumel2016, 1 Aug 2016 | Read review
“Higher rooms will have better view above palm trees”
 of 5 bubbles scottp289, 24 Jun 2016 | Read review
“room on the north side are the best if the live music is not playing on sunday”
 of 5 bubbles annaisa1, 13 Jun 2016 | Read review
“Closer to the beach is much better for an overall view of the water and surrounding area.”
 of 5 bubbles N488RVkarens, 30 May 2016 | Read review
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